Sofology - Hedge End Recensioni 3.179

Good service delivery on time fitting very good

So far so good my experience in the showroom was excellent. The knowledge of the girls serving was brilliant however I’m yet to have any communication on delivery. It’s now past a week since I signed the final documentation and I have said it was 14 days which should be sometime this week or next, but I’m don’t know so I wondered if there was a way of finding out.

We spent almost £6000 and they only give 48 to change the order. We called on the 4 day to make a change and they wanted to charge £700 for that. Definitely wouldn’t recommend them at all. The worst service ever

Friendly staff no pressure or feeling of being rushed. Good knowledge of produce. Do feel a bit pressured to take out warrenty though.

The excellent and professional service,

Customer friendly service and good knowledge about the product.

I was helped by Clio in the hedge end branch. She was very helpful, chatty and made me feel at ease from the moment I arrived. Nothing was too much trouble and she showed me some brilliant options for my sofa. Very knowledgeable in finance options and gave me some brilliant advice on how to take care of my new sofa! Thank you Clio!

No pressure from the sales team but lots of help and knew what to show us to suit our needs

Excellent customer service and plenty of options. We found exactly what we needed

Great customer service with knowledgeable shop staff.
Gone through all the options of potential deal without rushing or stalking whilst in store.

Emma was very helpful. Nice and easy to order.

The salesman George was very helpful he gave us space to browse advised us on the swatches. I saw the second sofa on display and liked it straight away however we were given sound information about it by George who advised we look around the rest of the showroom on what else was available best advise ever as it turns out. We looked at the rest and even went outside to the other shops to look at other sofas but I decided the second one was the one to have. We went to the swatches selected three put them on the display we whittled it down to two I tried the sofa again saw George called him over and he allowed us to take the swatches out side in natural light to see the differences between the two. We decided on one and George then ook us through the procedure to buy it. He took us through at our pace and answered all our questions with out hesitation we are now awaiting our new sofa Thankyou for the good experience we had

Steve talked us through and we feel confident we have made a good choice

Very little pressure to buy, the staff have an awful lot of knowledge about the products.
They also have opinions which is helpful when you can't decide. I had a lovely couple of hours in store!

Sales assistant

Staff were extremely helpful

We had 2 visits to Sofology, Hedge End. Both times Radhika answered all of our questions and was very helpful. She left such an impression we remembered her for weeks in between our visit and we made sure to find her as soon as we came back the second time. Real credit to the company and not pushy in the slightest.

Thanks so much Radhika!

Clio was very informative, helpful, understanding of our requirements & patient

Really easy transaction from start to finish. Sahil was great, no overbearing sales techniques/pressure, he was happy to leave me and my wife to have a discussion as to whether we should go ahead with the purchase.
Once decided, it was a very quick process of taking details and a deposit, job done.