Sofology - Gateshead Recensioni 

4130
•
TrustScore 5 su 5

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB

•

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Valutata 5 stelle su 5

Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order

Valutata 5 stelle su 5

Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4130)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.

Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.

Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

29 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

A very welcoming store very friendly…

A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

25 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great service very friendly

Great service very friendly. Served by Emma who helped us pick our perfect sofa

26 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Emma the Sofa Guru

Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

24 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊

Valutata 5 stelle su 5

Amazing service

Amazing service, top quality products,wouldn't go anywhere else for sofas.

8 marzo 2026
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Risposta di Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Excellent experience

Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

21 marzo 2026
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Risposta di Sofology - Gateshead

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Valutata 5 stelle su 5

First Class Customer Service from Andy.

First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.

23 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, thank you for your review. Another great review for Andy, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Excellent

We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

22 marzo 2026
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Risposta di Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Thank you Emma at gateshead for helping…

Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

22 marzo 2026
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Risposta di Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Customer service is amazing

Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

1 marzo 2026
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Risposta di Sofology - Gateshead

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

I received amasing customer service…

I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

6 ottobre 2025
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Risposta di Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Excellent service

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend

18 marzo 2026
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Risposta di Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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