Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Leggi di più
L'azienda ha risposto
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex o... Leggi di più
L'azienda ha risposto
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Regno Unito
4,9
Eccellente
2318 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The sales person was so kind and…
The sales person was so kind and patient.
Very knowledgeable.
Lovely person.
27 dicembre 2025
Risposta di Sofology - Dundee
Thank you so much for taking the time to share your feedback with us
Took his time and explained all…
Took his time and explained all different options and material choices for us and showed us as much choice we could have 👍👍👍
27 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Customer service was amazing staff who…
Customer service was amazing staff who served me is a credit to your company
26 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Derek was very helpful
Derek was very helpful, we knew what sofa we wanted but he was great at helping us with the different options available
26 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Derek was fab
Derek was fab! Not pushy, friendly and great with our 2 year old.
Answered all of our questions professionally.
Had a bit of a laugh with him actually. Made the buying process very easy
26 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Great experience!
Great store! Derek who dealt with us was fantastic, very knowledgeable and super friendly. Would recommend!
20 dicembre 2025
Risposta di Sofology - Dundee
Amazing review, thank you for taking the time to share!
Derek was really helpful with our…
Derek was really helpful with our purchase, talked us through every step,excellent service
20 dicembre 2025
Risposta di Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic!!!
Fantastic!!!
That's really all that needs to be said as everything went as expected. The delivery date was sent within a few weeks of purchase . It arrived when I was advised it would. Even the delivery guys were lovely. Great experience all round so thank you to them all.
1 aprile 2025
Risposta di Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Cameron was honest and very polite
Cameron was honest and very polite, good customer service
15 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Salesman was very informative, gave us all the information we needed and discussed the care kit for our sofa to get the best from it.
The team let us look around after a first greeting and were close by when we needed some questions answered. We didn’t feel hassled and felt they were there but not in top of us. Which was great.
Our salesman’s first name has gone out my head but his last name was McDougal. He was great, made us at ease and talked through every step with us. Great service from start to finish.
14 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly salesman
Friendly salesman. Listened carefully to what we were looking for, then pointed us in the right direction.
14 dicembre 2025
Risposta di Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Risposta di Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a fantastic Experience
I had a fantastic Experience in the Dundee store. The sales guy who looked after me was Matthew. He went way beyond with all his help. He knew his stuff. I was looking at several sofas and the guy was so knowledgeable and patient with me he knew everything about all sofa in there store. I was a bit off a pain to be honest, with all the questions I was asking. I was looking for a corner sofa with all the cons, speakers, vibrate options, lumbar support as I have a lot of problems going on with my back, so needed a sofa that can help support me better than most sofas. I also wanted a reclining seat built into my sofa and a console part with cup holders and storage. I was in the shop for over 2 hrs and the whole time the guy was helping me. He has fantastic knowledge of every sofa and the place. He was able to give me exactly what I was looking for by using his skills to put together the right sofa for me and to the exact style of what I wanted. Matthew is a polite and professional guy who helped me over and above. nothing was too much bother for him. I felt really comfortable around him and assured of him knowing the knowledge he had.
I did buy my dream sofa with the thanks to him pulling everything together for my perfect sofa. Can’t thank him enough for all his help, and a fantastic Experience he defiantly is the guy to go to if your looking for a new sofa, he knows his stuff.
Thanks again Matthew. 👏👏👏👏
PS hope I have the name right.🙃
9 dicembre 2025
Risposta di Sofology - Dundee
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Risposta di Sofology - Dundee
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Risposta di Sofology - Dundee
Hi Orla, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.