Sofology - Dundee Recensioni 

2373
•
TrustScore 5 su 5

4,9

Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.

L'azienda ha risposto

Valutata 3 stelle su 5

Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2373)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful, professional service

Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.

18 gennaio 2026
Logo di Sofology - Dundee

Risposta di Sofology - Dundee

Thank you for awarding us 5 stars Ally :-)

Valutata 5 stelle su 5

Great sofa store

Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.

17 gennaio 2026
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Risposta di Sofology - Dundee

Thank you for awarding us 5 stars Kerry

Valutata 5 stelle su 5

We had a great experience at sofology…

We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.

17 gennaio 2026
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Risposta di Sofology - Dundee

Thank you for awarding us 5 stars Mr Davidson

Valutata 4 stelle su 5

Understanding staff

First class given time to make up our mind no pressure from sales staff and all items explained

18 gennaio 2026
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Risposta di Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service

The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.

18 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cameron. Have a great day 😊

Valutata 5 stelle su 5

Sales advisor was very patient and…

Sales advisor was very patient and provided good information about the products.

18 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Great sofa shop

Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now

15 gennaio 2026
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Risposta di Sofology - Dundee

Thank you for your lovely feedback!

Valutata 5 stelle su 5

Professional and honest advice…

Professional and honest advice communicated in a friendly manner.
Great selection.

15 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Karen introduced herself and explained…

Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.

14 gennaio 2026
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Risposta di Sofology - Dundee

This is a great review, thank you for sharing. We are so pleased that Karen was helpful during your visit.

Valutata 5 stelle su 5

Excellent customer service

Delighted with the service we received at Sofology. We were given the time and space to wander the store ourselves, but the team was quick to provide advice and help when we needed it. We felt no pressure to make a purchase. We ordered 4 two-seater sofas and the ordering process was smooth, simple and transparent. Looking forward to receiving the sofas in due course.

14 gennaio 2026
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Risposta di Sofology - Dundee

Thank you for this great reiview :-)

Valutata 5 stelle su 5

Purchasing sofas

Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional

13 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Nice salesman not pushy at all and…

Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him

8 gennaio 2026
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Risposta di Sofology - Dundee

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

We done Abigail

We done Abigail. We had a fantastic experience at Dundee store.

12 gennaio 2026
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Risposta di Sofology - Dundee

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Positive thoughts

Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!

12 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.

Valutata 4 stelle su 5

Good Selection and Customer Service

Good selection, and customer service was informative although not pressurising.

9 gennaio 2026
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Risposta di Sofology - Dundee

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Purchased a new sofa from Brian in the…

Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice

11 gennaio 2026
Logo di Sofology - Dundee

Risposta di Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review!😊

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