Sofology - Doncaster Recensioni 2.120

TrustScore 5 su 5

4,9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2120 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff who dealt with us were…

The staff who dealt with us were extremely helpful and friendly

20 novembre 2025
Logo di Sofology - Doncaster

Risposta di Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

There was a great range of sofas to…

There was a great range of sofas to buy. There was no pressure to buy a sofa but we were given excellent advice as needed

15 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Sofa review

Nice friendly staff, not pushy very helpful

13 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

A very pleasant experience

We had a very pleasant experience buying a new sofa and chair, Shaun & Aaron were very helpful and nothing was to much trouble.

11 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Tracy was fantastic

Tracy was fantastic, she made us feel comfortable, she wasn't pushy, she had us laughing.

14 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Excellent Service

The gentleman who had helped us in the Doncaster store Shaun, had never made me feel pressured to purchase a sofa and let me have the time to browse and gave me the information when and if needed

7 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Great customer service

We managed to decide what sofa we wanted. Charlene was very helpful and patient. She had great knowledge of the various styles and colours, made us feel comfortable (we generally don’t find it comfortable) and helped us through the process, answering all questions without an issue and offering good advice at the right times. We are very pleased with our visit to Sofolgy Doncaster.

9 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

Great experience..

Great experience... staff members knowledgeable and experienced.
Would Highley recommend and the sofa quality is excellent.

9 novembre 2025
Logo di Sofology - Doncaster

Risposta di Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

New sofa

Gary could not have been more helpful. Explained everything about what we wanted and needed. Very knowledgeable and friendly. Thank you for making our experience pleasant.

11 novembre 2025
Logo di Sofology - Doncaster

Risposta di Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Shaun was very helpful

Shaun was very helpful, I had seen the sofa I wanted online and came into store to see it and place the order which was made so easy, thank you. Lovely branch in Doncaster with lovely staff.

6 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff . We went in on 23 October and member of staff ( just back from honeymoon) gave us really helpful advice and info . I went back after ordering some samples and is deciding what size sofas we wanted and the lady talking me through the order process was also very helpful

6 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Valutata 5 stelle su 5

Pauline and Tracey were very helpful

Pauline and Tracey were very helpful, patient knowledgeable about the Heston chairs I was interested in. Thank you so much for your advice and warm welcome to the store.

7 novembre 2025
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Risposta di Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

A lovely afternoon with Pauline

The showroom at Doncaster Sofology is a pleasant place to be and the interior design is great. Pauline, our sales representative is super fun and we had a lovely late afternoon with her looking around the store. We found exactly what we wanted and more!

2 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Valutata 1 stelle su 5

Use more than one credit check company

Use more than one credit check company, I have never been refused credit

3 novembre 2025
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Risposta di Sofology - Doncaster

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Valutata 5 stelle su 5

Sofology review

On arrival we were greeted with friendly staff and were given the general layout of the shop.
We were left to browse but the staff were always on hand to answer any questions we might have to help us decide on the type of Sofa we wanted and the experience felt relaxed.
After choosing we were offered a drink and was guided through the purchase and details of what to expect and how long the Sofa would take to deliver.
Visiting Sofology in Doncaster was a enjoyable experience and I would recommend this place to anybody looking for good customer service and friendly atmosphere.

6 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Fantastic service by Gaz

Fantastic service by Gaz. Helped us place our order for the perfect sofa!

4 novembre 2025
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Risposta di Sofology - Doncaster

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great experience

I had already more or less decided on the style and features I wanted with my purchase. The experience was easy and I didn’t feel any kind of pressure or upselling. We were left to make our minds up and then we could check things we weren’t sure of with our salesperson.

1 novembre 2025
Logo di Sofology - Doncaster

Risposta di Sofology - Doncaster

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great deal and Tracey was really…

Great deal and Tracey was really helpful and good to buy from.

2 novembre 2025
Logo di Sofology - Doncaster

Risposta di Sofology - Doncaster

Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.

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