Sofology - Doncaster Recensioni 

2183
•
TrustScore 5 su 5

4,8

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB

•

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Valutata 4 stelle su 5

We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa

L'azienda ha risposto

Valutata 5 stelle su 5

We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.

L'azienda ha risposto

Valutata 5 stelle su 5

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2183)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Aaron - A True Professional

Aaron was professional, friendly, informative and knowledgable! He is a credit to your Doncaster store.

12 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Aaron. Have a great day 😊

Valutata 5 stelle su 5

Excellent service

Excellent service, friendly and thorough with explaining the information of our order.
Thanks Pauline

11 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Pauline was incredibly helpful and…

Pauline was incredibly helpful and welcoming from the moment I arrived. She made everything feel easy and comfortable, taking the time to explain things clearly and making sure I felt supported. Her friendly attitude and positive energy really stood out, and it made the whole experience much better. It’s clear she genuinely cares about helping people and creating a good atmosphere. I’d happily recommend her to anyone.

10 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Pauline and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Very helpful

Very helpful

2 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 1 stelle su 5

Digital signature didnt work and has…

Digital signature didnt work and has been nothing but stress being on hold every day for two hours and then they tell me I can’t have a refund for my deposit..

5 febbraio 2026
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Risposta di Sofology - Doncaster

Hi Mr Beardsley, please email social.media.complaints@sofology.co.uk with your order details and we will pick this up.

Valutata 5 stelle su 5

Spoke with Gary very impressed much…

Spoke with Gary very impressed much better than shaun gigidee gigidee

7 febbraio 2026
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Risposta di Sofology - Doncaster

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Valutata 5 stelle su 5

Quality of service and ofgoods…

Quality of service and ofgoods provided. Your salesman Aaron was very good at explaining everything we needed to know.I would recomend your company 100 %

3 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

None pushy staff

"We visited the showroom unsure of what would fit our space. Tracey was incredibly patient and knowledgeable, walking us through different fabric options without any high-pressure sales tactics. She made the entire ordering process seamless and kept us updated on delivery dates. Truly a five-star experience from start to

31 gennaio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tracey. Have a great day 😊

Valutata 5 stelle su 5

Great experience buying our sofa

Great experience buying our sofa. The sales lady was brilliant — friendly, knowledgeable, and very helpful throughout. Would happily recommend.

31 gennaio 2026
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Risposta di Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Tracey the sales representative was…

Tracey the sales representative was very helpful, polite and went out of her way to inform and demonstrate all the the features of our new sofa. She was not pushy and gave us space and time to make our decision which made the purchase very easy and listened to all our requests. I hope the sofas when delivered live up to the same expectations. A*

1 febbraio 2026
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Risposta di Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Greeting on arrival

Greeting on arrival.
Explaining how to find information about the sofas and available styles inc swatches
Allowing space for us to explore on our own and not over power.
Being there when we needed support
Guidance was great. Gave us options without sales pressure.
For me I can’t stand being pounced up on and having an unwelcomed presence when we are wanting to make decisions and interruptance- this experience was the opposite.
Good experience without pressure.

1 febbraio 2026
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Risposta di Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

All the staff are pleasant & help full

All the staff are pleasant & help full, in particular Pauline who helped to find a swivel chair to match the ex display one that we had fallen in love with.
We were left to browse & try all sofas & chairs at our leisure with no pressure at all.

26 gennaio 2026
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Risposta di Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Great experience

We didn’t really know what we were looking for but came across a nice sofa with recliner seats, a central console, heated seats, speakers and a drinks holders, we loved it, and didn’t take us long to make our minds up to purchase. The sales assistant, Pauline, was brilliant, not at all pushy, let us make decisions without interference, which made the whole experience of buying a sofa so much better than when we’ve purchased previously

1 febbraio 2026
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Risposta di Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Tracey was very helpful in explaining…

Tracey was very helpful in explaining everything regarding our purchase. She was very friendly and not pushy in terms of making a sale. The process was very smooth. We even went outside with the colour swatch to see the true colour, as the sofa was at the back of the store with very little natural light. Thanks Tracey

1 febbraio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tracey. Have a great day 😊

Valutata 5 stelle su 5

Aaron very good

Aaron was very good, very professional and most importantly had a lot of patience which my undecided self!

31 gennaio 2026
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Risposta di Sofology - Doncaster

Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

First time we have ever looked in store…

First time we have ever looked in store at doncaster.
We were immediately greeted by a member of staff usually i dont like been approached straight away but she asked if we had something particular in mind ( which we did )
She was straight on board with what we was looking for and showed us options. She was friendly helpful.
Pauline gave me all the info I needed and even gave me information on a sofa I was looking at dfs which I never got from actually shopping in dfs and it put me off the sofa but I actually understood the point and I never had thought of it. She showed me the sofa I loved and gave me options if it wouldn't fit. She emailed me the details and kept in touch to follow up if we had any thoughts. We came back the next day and I think it was graham that then had to sit and listen to me and my partner squabble on details. Everyone was patient and friendly and helpful. They gave us lots of reassurance on our purchase

28 gennaio 2026
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Risposta di Sofology - Doncaster

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Sofology at Doncaster

Sofology at Doncaster
staff were incredibly helpful and friendly throughout and made the experience great!”

31 gennaio 2026
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Risposta di Sofology - Doncaster

Thank you for choosing Sofology Miss Smart

Valutata 5 stelle su 5

Excellent service

Big thank you to Pauline for showing us all the options and helping us get the exact sofa we wanted, she gave us a detailed explanation of exactly what we were getting and how to care for our sofa which made us super confident in our purchase.
Would recommend.
Couldn't be more happy!

31 gennaio 2026
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Risposta di Sofology - Doncaster

Thank you so much for your recommendation!

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