Sofology - Croydon Recensioni 2.826

TrustScore 5 su 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2826 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Service with a smile

When I walked into the store, I was greeted with a smile straight away!

I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.

This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

28 ottobre 2025
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Risposta di Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Good

Very helpful staff member

26 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Expert store assistant/manager

Expert store assistant/manager. Very professional

21 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Good customer service

Good customer service

14 settembre 2025
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Risposta di Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

We had the best customer service

We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.

11 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great service by Umut in the Croydon…

Great service by Umut in the Croydon branch

20 ottobre 2025
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Risposta di Sofology - Croydon

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

Valutata 5 stelle su 5

Good professional service

The saleman was very helpful and knowledgeable

20 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great service from Utur / super happy with purchase

Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!

19 ottobre 2025
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Risposta di Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Amazing experience……

Amazing experience……. Very helpful no problem buying at all.

19 ottobre 2025
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Risposta di Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great customer service

Great customer service from Umut

18 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 4 stelle su 5

A very friendly assistant

A very friendly assistant

17 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Her patience was more than exceptional…

Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen

18 ottobre 2025
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Risposta di Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

A must visit showroom

Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.

17 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

It was a great experience with the…

It was a great experience with the staff who served us.

10 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

Excellent service from Amen.

Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.

16 ottobre 2025
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Risposta di Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very helpful sale person

The sale man was very helpful and patient He explain very clearly all the options available for my purchase.

12 ottobre 2025
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Risposta di Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Great experience at Sofology Croydon

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear and helpful info. Everyone was super friendly and welcoming — they were also amazing with our 2-year-old daughter. Couldn’t have asked for better service! Sofa ordered and waiting for delivery :)

14 ottobre 2025
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Risposta di Sofology - Croydon

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

5 star in-store experience

As I've only just placed my order for a 3 piece suite, I'm basing my 5 star review on the in-store experience, in particular the assistance provided by Wioleta Kicka, who was absolutely fantastic in helping my wife and I through the whole process, from understanding the product itself (e.g. materials, different seating cushion types, colour palette, etc) and the aftercare services provided by Sofology. There was no hard sell just a real desire on the part of Wioleta to ensure that we as customers were provided with all the information we needed to make an informed decision on our next sofa purchase.

11 ottobre 2025
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Risposta di Sofology - Croydon

Thank you for your wonderful review!

Valutata 5 stelle su 5

Best furniture shopping experience

Never felt more at ease whilst buying furniture. The showroom is well presented and organised. Easy to understand and very accessible for buggy and wheelchairs. Staff its amazing, very helpful, friendly and not pushy as in other furniture stores. Quality is not only visible in materials and design, but also in staff expertise showroom. Loved the whole experience.

11 ottobre 2025
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Risposta di Sofology - Croydon

Thank you for your wonderful review!

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