Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Leggi di più
L'azienda ha risposto
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Leggi di più
L'azienda ha risposto
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Regno Unito
4,9
Eccellente
2333 recensioni
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Really enjoyed our visit to Sofology
Really enjoyed our visit to Sofology. Blackburn. Came away happy we’ve made the right decision after being taken through our options with the sofa we chose. The sales guys took us through everything and we are more than happy at this stage, hoping delivery process goes just as well🤞
16 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Blackburn
Hello, thank you so much for your review.
Damian Was Very Knowledgeable, Answered All My Questions!
Damian who helped us chose the recliner/lifter chair was Very Helpful and knowledgeable about which best suited my needs!
Having been to several other stores before coming to Sociology, Damian answered all my questions in a Very Professional manner. Didn't feel pressurised at all!
Would Recommend Anyone Thinking of making a purchase of a Disabled Chair to visit this store, Reasonably Priced too!
13 novembre 2025
Risposta di Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The young man that served me was…
The young man that served me was pleasant and very informative,he made it a pleasure to shop at your store,I would shop here again due to the young man having made it a very good experience x
10 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Another great experience from sofology…
Another great experience from sofology friendly staff and great well built furniture
7 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great in store experience!
We had a great experience dealing with Damian, the sales rep in store. He welcomed us, explained the boards around the store and asked if we needed help with anything. He then left us to browse and met back with us when we were ready. He answered our questions, explained options and emailed us information that we needed. Not once did he try and push a sale or sell us something we weren't interested in. It was lovely to deal with a friendly and down to earth staff member. We returned the next day, made the purchase and are eagerly awaiting our new sofas.
9 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damian. Have a great day 😊
Wasn’t put under pressure
Wasn’t put under pressure. Left to wander ourselves after the gentleman had explained our options to us which we much prefer. The sales process everything explained to us. Lovely gentleman who helped us. We can’t wait for our new sofa
11 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great service
Great service, helped with every question and went above and beyond to try and find us a sofa for Christmas cut off. Answered every question and didn’t rush us even though we were last in the store
11 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great customer service
We were asked if needed help, then left to browse. once decided the customer service was excellent.
18 ottobre 2025
Risposta di Sofology - Blackburn
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
No pressure very pleasant sales…
No pressure very pleasant sales employee. Nice store experience.
9 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hidden cost of alternative coverings…
Hidden cost of alternative coverings bumped up the advertised price
8 novembre 2025
Risposta di Sofology - Blackburn
Hi Mr Hogan, thank you for your feedback. We want to clarify that any additional costs, aside from standard delivery, are entirely optional and based on customer preferences, such as Care Kits or Sofashield insurance. We strive to make our pricing transparent and apologise if this wasn’t clear during your visit. If you need any further assistance, please let us know and we'll be happy to help.
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Salesperson of the Year-Nash
Nash was very knowledgable and patience. Her customer service was exceptional.
3 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for your review. Another great review for Nash, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service, Damien was very helpful and courteous with a great product knowledge.
Other team members were also very friendly, giving the right amount of help and support, as well as space to let us decide.
Would highly recommend the store and staff at the Blackburn branch.
2 novembre 2025
Risposta di Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very good and professional
Very good and professional. No hassle . Straight easy and relaxed throughout. No pressure to buy. Sales assistant very informative and polite. Yes we bought a new suite
2 novembre 2025
Risposta di Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very friendly service and not pushy in…
Very friendly service and not pushy in any way.
1 novembre 2025
Risposta di Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We weren’t pushed in any way
We weren’t pushed in any way, we were approached on arrival, but only to tell us about the store and our options and were allowed to browse freely, once we had picked our sofa we were guided by Mick who gave us amazing advice and guidance on our purchase, the experience was amazing.
31 ottobre 2025
Risposta di Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service
31 ottobre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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