Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Leggi di più
L'azienda ha risposto
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Leggi di più
L'azienda ha risposto
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Regno Unito
4,9
Eccellente
2333 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
No pressure sale
I went to Sofology maybe 3 or 4 times over a few weeks to view the sofa I eventually chose. Michael was on hand to explain all the different options and answer any questions without any pressure.
28 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Nashrin was very polite and informative…
Nashrin was very polite and informative made the whole buying experience pleasurable.
31 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service at the showroom and…
Excellent service at the showroom and the sales team were very professional.
Clean showroom, great for parking, and good opening times.
Special thanks to Abrar who looked after us all throughout our journey.
30 dicembre 2025
Risposta di Sofology - Blackburn
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
The advisor was wonderful didn’t hound…
The advisor was wonderful didn’t hound introduced himself to us then just us let us look round then was available when we wanted to order he helped us choose the right colour by showing us what colours were on display perfect service
30 dicembre 2025
Risposta di Sofology - Blackburn
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5 star review. It’s great to hear feedback like this!
Really helpful and quick.
26 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for the 5 star review!
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply overall excellent customer…
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service
26 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very friendly and patient
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣
18 novembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent selection of sofa's
Excellent selection of sofa's. Friendly and knowledgeable staff.
29 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent customer service
Excellent customer service, easy to get all information required and place order
28 dicembre 2025
Risposta di Sofology - Blackburn
Thank you for sharing your experience :-)
Great service
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member
28 dicembre 2025
Risposta di Sofology - Blackburn
Hello, thank you so much for your review. We are so happy to hear this!
Damian at Blackburn was amazing.
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.
28 dicembre 2025
Risposta di Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Risposta di Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Risposta di Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Pleasant Staff and staff aware of what…
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store
27 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Purchased the Paramount sofa today,Sid…
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.
26 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Mike for giving us the best…
Thank you Mike for giving us the best customer service you’ve been great 👍
21 dicembre 2025
Risposta di Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Finding the perfect sofa
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.
21 dicembre 2025
Risposta di Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Risposta di Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.