Sofology - Blackburn Recensioni 

2387
•
TrustScore 5 su 5

4,9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2387)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The gentleman that served me was very…

The gentleman that served me was very helpful and courteous. He gave me all the information I needed to make an informed decision. There was plenty to choose from too.

3 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Amazing

Helpful, Kind and extreamly polite gentleman helped us caĺed Damien, Couldnt of been more satisfied.

30 gennaio 2026
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Risposta di Sofology - Blackburn

Thank you for awarding us 5 stars Chris!

Valutata 5 stelle su 5

It’s the second time I’ve been to have…

It’s the second time I’ve been to have a look and decide on a sofa . First time was asked if I needed any help just let them know and i looked round at length , not bothered or rushed , questions answered by a young man . This time same very friendly and when I was ready Damian helped me and was very knowledgeable and kind . That’s why I was able to decide what I wanted . Thanks again Damian so patient ,good job 👍

31 gennaio 2026
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Risposta di Sofology - Blackburn

This is a great review Lisa, thank you for sharing!

Valutata 5 stelle su 5

Relaxed atmosphere

Lovely staff really helpful and went through all options. Relaxed and comfortable experience and wasn’t rushed. Various choices and a wide variety of options. I would recommend using sofology to anyone looking for a new stylish sofa.

30 gennaio 2026
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Risposta di Sofology - Blackburn

Thank you for choosing Sofology!

Valutata 5 stelle su 5

Very Good Experiance

Damian was very helpful and informative without being too pushy.

24 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damian. Have a great day 😊

Valutata 5 stelle su 5

A pleasure

Very nice man helped me
Nothing was to much trouble
Great service

26 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 1 stelle su 5

An absolutely appalling company!!!!

An absolutely appalling company!!!!! And that's putting it mildly. I was supposed to be receiving my new sofa just over a week ago now. We ordered it at the beginning of November last year. The delivery guys rang us up saying that they wouldn't be able to deliver our sofa because of a low bridge, we then gave a alternative route. The reply back was, well I'm sorry but we have run over our time slot for your drop off, we're not interested in an alternative route. They said that we would get a call the next day to sort out another delivery day/time. I rang them twice. We should of been getting our sofa this Wednesday, but it's been cancelled!!!! And they have given us a new date for delivery.. another week of waiting!!!! We got rid of our old sofa the day before like they say to do so, so now we haven't got anything but the floor to sit on. The deckchairs are back breaking and have been disposed of. This is absolutely beyond the joke!!!!!!! I have never ever experienced such an appalling experience in my life!!!!!!! If it isn't delivered this time, I will be wanting a refund of what we've paid!!! Good job i used PayPal payment.

26 gennaio 2026
Non scritta su invito
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Risposta di Sofology - Blackburn

Hi Trevor, we are so sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk with your order number and the details of your complaint and we will contact the delivery company regarding this.

Valutata 5 stelle su 5

A good and helpful experience

I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very welcoming and helpful without being pushy. She understood exactly what I wanted and showed me everything that met those requirements. She was pleasant and good humoured, the perfect employee.

26 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

From start to finish Sid was really…

From start to finish Sid was really helpful as he knew we found choosing difficult. He made it much easier so thank you.

25 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Experience and Helpful

Very impressed...

Staff Member Nash was very helpful, not pushy,but confident
She went into every detail about the suit, delivery and the purchase,
It was a pleasurable experience for myself and my Family.
Nash is a very value member of Her team and Sofology.

Thank You all,

P.Hynes(miss)

25 gennaio 2026
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Risposta di Sofology - Blackburn

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Damien and Neil were a Pleasure!

Damien and Neil were both absolutely great! Attentive, patient, professional and personable. Nothing was too much trouble for them and no pushy sales tactics at all. From my first visit, I was definitely confident to go for something a little dearer than I intended, but better quality and longer lasting. Thank you guys and Sofology!

24 gennaio 2026
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Risposta di Sofology - Blackburn

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Good range of sofas and very helpful…

Good range of sofas and very helpful friendly staff

19 gennaio 2026
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Risposta di Sofology - Blackburn

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Outstanding customer service

We were greeted by Sid who was very friendly . We spent around 2 hours in the store and Sid was very patient and helpful in helping me decide on which sofas I wanted. He made the process very easy and straight forward. Overall I was very happy and satisfied with the service I received from Sid

18 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊

Valutata 5 stelle su 5

Great customer service from Sid at the…

Great customer service from Sid at the Blackburn branch, made the purchase much easier/smoother.

19 gennaio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for your review. Another great review for Sid, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

The showroom had lots to see and helped…

The showroom had lots to see and helped me to choose the sofas I wanted.
I consider the salespersons approach important in buying a sofa. The sales assistant was very helpful and was very good at her job in assisting me and my wife in choosing what we wanted. Think she was called something like Saff?
A good experience and will recommend.

17 gennaio 2026
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Risposta di Sofology - Blackburn

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Great sales guy

Great sales guy, after original intro left us to it then very friendly efficient and helpful when I requested

17 gennaio 2026
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Risposta di Sofology - Blackburn

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. Your satisfaction is our top priority, and we are absolutely delighted to hear that you had such a positive experience with us. It means a lot to our team to know that our efforts are making a difference. If you have any questions, need further assistance, or have any feedback in the future, please don't hesitate to reach out to us. We're always here to help and make sure you continue to have a great experience!

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