Sofology - Blackburn Recensioni 2.331

TrustScore 5 su 5

5,0

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB


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Valutata 5 stelle su 5

Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

2331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Happy but no discounts offered

Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.

22 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the service you received. We understand your disappointment regarding the leather care kit and offers. To keep things clear and fair for everyone, we don’t provide individual discounts or tailored offers on purchases. Any promotions we run are available to all customers at the same time, so everyone has access to the same pricing and opportunities. Your comments are appreciated!

Valutata 5 stelle su 5

Brilliant Experience

Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!

21 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊

Valutata 5 stelle su 5

Great experience

Looking around for couches was a lovely experience, with lovely staff.

20 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Knowledgeable and pleasant sales…

Knowledgeable and pleasant sales assistant. Good choice of furniture.

19 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Damian was very friendly

Damian was very friendly , helpful and approachable . Helped us to select the perfect choices which suites best for us.
Thank you so much Damian.

18 febbraio 2026
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Risposta di Sofology - Blackburn

Thank you for awarding us 5 stars Mrs Sibi :-)

Valutata 5 stelle su 5

Nasreen was excellent

Nasreen was excellent. She helped us choose the best sofas for our needs and requirements. She is very friendly and great at recommending. Would highly recommend her.

5 febbraio 2026
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Risposta di Sofology - Blackburn

Thank you for your recommendation Mr Salim!

Valutata 5 stelle su 5

Under no pressure!

We were given time to wander around the store, advice on choosing the right sofa. Advice on financing. Great experience!

16 febbraio 2026
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Risposta di Sofology - Blackburn

Thank you for awarding us 5 stars Hazel

Valutata 5 stelle su 5

Fabulous experience

What a wonderful experience we had today we were looked after by Soraya. Friendly and professional no pressure and she was so knowledgeable nothing was too much trouble. There was such a lovely friendly atmosphere.

16 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Friendly and helpful staff

Friendly and helpful staff, not pushy at all

13 febbraio 2026
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Risposta di Sofology - Blackburn

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Very relaxed purchase

Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.

14 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Problem solved

Because of a mix up with the finance arrangements, our order was cancelled. Obviously, this was annoying and frustrating. However, when we returned to the Blackburn store, they resolved the problem and reordered the sofa. They were very apologetic and although we now have to wait even longer, we were happy with the outcome.

12 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for your patience and for taking the time to share this. We’re really sorry for the mix up with the finance agreement and the inconvenience caused by the cancellation - we completely understand how frustrating that must have been. It’s great to hear our Blackburn team were able to put things right and get your order placed again, and we’ll make sure your feedback is passed on to them. We appreciate you bearing with the extended wait, and we hope you’ll love your new sofa once it arrives. If you need anything at all in the meantime, just let us know and we’ll be happy to help.

Valutata 5 stelle su 5

Soraiya was amazing and extremely…

Soraiya was amazing and extremely friendly. Made the process so much easier.

8 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

The staff went above and beyond …

The staff went above and beyond to assist us to find the sofa for us! They didn't follow us around the store or constantly check in so that we could look around at our leisure!
They were friendly and not pushy at all!

7 febbraio 2026
Logo di Sofology - Blackburn

Risposta di Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Great help

Great help, service, advice and relaxed way of shopping.
Perfect and Damian was spot on with his friendly approach and no pressure on anything
Thanks
Ade and Karen.

8 febbraio 2026
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Risposta di Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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