I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Leggi di più
Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Leggi di più
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Leggi di più
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love my goose feather and down duvet
Love my goose feather and down duvet. It’s perfect!
Potrebbe usare l'IA per rispondereMostra di più
ARRIVED IN DAMAGED STORAGE BAG
ARRIVED IN DAMAGED STORAGE BAG - CONTACTED SNUGGLEDOWN, DISAPPOINTING - STILL WAITING FOR A RESPONSE FROM SNUGGLEDOWN.
Just to add I did eventually get a reply and the item was returned for a refund. Thank you.

Risposta di Snuggledown
It’s a comfy pillow
Perfect mattress topper
Speedy delivery, excellent quality, exactly what I needed in a mattress topper.
Snuggledown electric blanket
The package came on time and packed well.
My daughter asked me to buy an electric blanket as a Christmas present for her, so cannot comment. I read all the reviews and they were all positive so hope it proves them right.
Marvellous electric blanket…
Marvellous electric blanket (Intelligent Warmth, double) - the separate heat control for the foot area is a godsend for my Raynaud's-blighted feet. The delivery was trouble-free, too.
Best night`s sleep in ages!
Great quality and comfy priduct but not…
Great quality and comfy priduct but not expensive
I received my item quicker then I was…
I received my item quicker then I was expecting, not complaining
Soft but supportive pillows
I have bought Snuggledown pillows in the past and been happy. I have tried various others in between but without comfort success. I therefore came back to Snuggledown and now have a high but medium depth anti-allergy pillow that gives me the ideal sleeping position with no neck or backache in the morning. Can highly recommend.
Express delivery is a scam
Have ordered an item with express delivery and paid extra for this. They advertise 1-2 days delivery timeframe. At 830 pm the day after the item is still not with the parcel service, so it most likely won’t arrive within the 2 days as advertised. Also no reaction from customer service.

Risposta di Snuggledown
Very happy with my pillows
Swift Service. Great Product. Initially felt that medium goose down pillows were too soft. But they weren't, they were just different to what I was used too. Now very comfy and very happy with my pillows.
Not happy about this!
Item ordered on 10 October; delivery stated as 3-5 working days. Not heard anything and the delivery company have said they're yet to receive the item from the seller. Have contacted the seller but not heard anything.

Risposta di Snuggledown
Great mattress topper
Great mattress topper. Very comfy and has held up well to a lab jumping all over it. A little pricey for a toppet r but good thickness snd has kept shape well. Also has long corner elastic so no issues going over deep mattress.
I ordered for the first time and found…
I ordered for the first time and found the process so easy. I was happily surprised to learn the speed of the delivery, about 2 days.
I would very much recommend the snuggledown company for speed of delivery, ease of use of the website and finerly the prompt response to a message I sent.
Price query
The blanket is fine . I was a bit disappointed that I did not benefit from the 10% discount that was promised when I bought my first blanket a few weeks ago .
Could you please clarify your purchasing conditions .
Kind regards
Robert Copland

Risposta di Snuggledown
No filling, no support.
No where near enough filling for the price this is a swiz.. Too flat, far too soft. Not for side sleepers. No support - completely useless. Advertised as firm - I should have gone to Trading Standards.

Risposta di Snuggledown
Lovely electric blanket
Lovely electric blanket, love the fact that the top can be zipped off to wash. Gives off good heat, happy so far

Risposta di Snuggledown
Beware: No Support for Lost Parcels from Snuggledown or Yodel
John Cotton Group, along with their chosen delivery partner Yodel, appears to place the responsibility for locating missing parcels on the customer. The proof of delivery provided is vague and lacks specificity; no delivery note is left to indicate with whom the parcel was entrusted or where it was left. In my case, had it not been for the honesty and initiative of the individual who received my parcel in error and took steps to return it to me, I would have suffered a loss of goods and approximately £90. As a result of this experience, I will no longer purchase products from Snuggledown, and I will actively avoid any business that uses Yodel as its delivery provider.

Risposta di Snuggledown
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.











