It was for a special order for brother who was in ill health. His favourite cheese. His appetite had returned and wanted him to have nice things around him. Snowdonia Cheese Co was excellent in gettin... Leggi di più
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I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Leggi di più
I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Leggi di più
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
Informazioni di contatto
Unit 14, Cefndy Road Employment Park, Cefndy Road, LL18 2HJ, Rhyl, Regno Unito
- 01745 357 071
- info@snowdonia-cheese.co.uk
- snowdoniacheese.co.uk
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Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Don't order unless you have space for a large box in your fridge!
I wanted to order a gift box of Snowdonia Cheese as a Christmas gift but was concerned about storage, so wrote to the company to ask (there was no advice visible on the web site). They assured me that they had a shelf life well into the New Year (it was then late November), so I ordered one straight away. However it arrived with a sticker to say refrigerate immediately. There was no way I could store such a large box in my fridge till Christmas, so wrote to the company, even suggesting that I would return it at my own expense and they could store it for me till Christmas but they didn't want to know. I have now wasted a considerable amount of money on something that will just perish.
Unhelpful
Unhelpful, wont deliver to East Scotland directly but will if you order from them via Amazon.
Ordered several hampers from Cheese Hamper instead, helpful, quick and better priced
Shoutout to Dan in customer service
Shoutout to Dan in customer service, Black Friday offer didn’t apply to my order, replied quickly and sorted this out for me whilst apologising for the error. Thanks so much hopefully the hamper will be enjoyed by my parents!
High quality cheeses
High quality cheeses, much superior to supermarket brands. Lots of choices which were well packed and
arrived on time. Good value for the money. This is the second time of ordering from this company and would not hesitate to recommend to friends.

Risposta di Snowdonia Cheese Co.
Quintessential cheese hamper was great
Ordered the quintessential cheese hamper for a family birthday and it arrived well presented in one day. I have wanted to try the Red Devil cheese for a while and it definitely did not disappoint. The cheeses are delicious and paired well with the two chutneys. Will definitely order one again for Christmas time.

Risposta di Snowdonia Cheese Co.
This is the first time I have used this…
This is the first time I have used this company and have brought some hampers for Christmas gifts. Delivery was very prompt and the hampers well packed. The hampers themselves are beautiful and very well presented. Communication was always very prompt with excellent customer service at the heart of it. I won’t hesitate to use this company again.

Risposta di Snowdonia Cheese Co.
Stunning quality and great taste.

Risposta di Snowdonia Cheese Co.
This cheese tastes so good
This cheese tastes so good, as a family we can't go back to normal supermarket cheese!
We were gifted this and WOW!

Risposta di Snowdonia Cheese Co.
Placed an order has taken 5 days with…
Placed an order has taken 5 days with DHL in the blistering heat, I would expect it to be delivered at least quickly and even çooled. Not looking forward to trying it now

Risposta di Snowdonia Cheese Co.
Extremely Disappointed – Ruined a Special Day
I’m genuinely disappointed with Snowdonia Cheese. I placed an order on 16 June, scheduled for delivery on 21 June before 12pm, as a carefully planned birthday gift for my partner's 40th. I paid a premium price expecting high-quality service to match the product — and it simply didn’t arrive.
This was supposed to be a special moment, and instead, I had nothing to give on the day. No communication, no update, and customer service didn’t even respond until the following Monday, well after the damage was done. They apologized and refunded me, but by then it was too late — the day was ruined.
A refund doesn’t fix the disappointment and embarrassment of not having a birthday gift for someone you care about. If you’re ordering for a special occasion, I strongly recommend looking elsewhere. I expected much better from a brand like this.

Risposta di Snowdonia Cheese Co.
Excellent customer service
Excellent customer service. We had a problem with our first delivery which was caused by the delivery company. We contacted Snowdonia Cheese Co. and they replied immediately and sent replacement goods.
First class service from Dan, great company to deal with (and very tasty cheeses)
Thank you

Risposta di Snowdonia Cheese Co.
A little disappointed
The hamper arrived, the delivery driver just dropped the box on the floor! I see this all the time now! When opened to check contents The lid was off the port case and bent and dinted, the box of truffles was completely crushed and the gift note was half ripped, for the price I expect all items to be in pristine condition this is a gift and I feel a little embarrassed to give damaged goods, I wouldn't normally spend this much on a thank you gift as money is tight so I am disappointed and wished I had just made my own hamper.

Risposta di Snowdonia Cheese Co.
Fantastic cheese
Fantastic company selling wonderful cheese , we had a small issue which was very quickly and satisfactorily resolved. I would highly recommend this company and their products to anyone.

Risposta di Snowdonia Cheese Co.
I’ve given Snowdonia Cheese 5 stars as…they have excellent customer service
I’ve given Snowdonia Cheese 5 stars as the ordered was delivered very quickly and was well received by my brother and his wife. Also their customer service was excellent when I contacted them for help. Daniel was brilliant in sorting out my problem. Thank you.

Risposta di Snowdonia Cheese Co.
Its so sad to see bad reviews
Its so sad to see bad reviews, which all seem about delivery times..
Because the actual product is incredible, I have eaten an unhealthy amount of this cheese since Christmas.
The cognac chutney and Beech wood or Red storm is a combination made in Heaven.

Risposta di Snowdonia Cheese Co.
Super fast delivery
I ordered the couples hamper from this company , as we received one as a gift for Christmas and really enjoyed the contents . Ordered 04/02/25 and received the item the very next day. Fantastic service and delivery. Thank you we will enjoy our hamper.

Risposta di Snowdonia Cheese Co.
I have ordered from Snowdonia many…
I have ordered from Snowdonia many times over last 5 years. Never been disappointed with the products or service. Prices are below what cheeses go for in supermarkets and the variety is much better.

Risposta di Snowdonia Cheese Co.
Received a hamper as a gift and the…
Received a hamper as a gift and the quality of the cheeses in it is unmatched!
Amazing cheese, chutneys and cracker selection. Comes with an information leaflet detailing everything you need to know about the products. 100 percent recommend

Risposta di Snowdonia Cheese Co.
Order not delivered and provided incorrect tracking number
They sent a DHL tracking code on Dec 22nd for the delivery on Dec 23rd, 2024. To this date the tracking code does not work. This was a gift order and this company has let down. I will not recommend to any one.

Risposta di Snowdonia Cheese Co.
Terrible company
I ordered 2 Christmas cheese hampers on 17th December and paid £9 for nominated delivery day which should have been delivered on 21st December. Spoke to DPD no parcels have been scanned onto their system. Tried contacting company via telephone and email and no response. Terrible customer service !! Now await refund !!

Risposta di Snowdonia Cheese Co.
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