Ordered a divan and mattress on…
Ordered a divan and mattress on wowcher, received no confirmation, delivery date passed and I contacted wowcher who asked them to respond, still nothing until I got a text confirming the delivery for 2 days later, I got another one from a different number the next day with the delivery window. Did not get a text to say delivery in 20 minutes, tried both numbers no response. The bed and mattress did arrive, 2.5 hours after the time. There was only one driver so we had to help carry it, we asked to unpack he said no he had no time and left. There was so much damage, rips, holes, a drawer that was in pieces, neither drawer fit into the frame, the mattress was springs not memory foam and looks nothing like the advert. We complained to wowcher and eventually got a response saying they don’t accept the responsibility for the damage as it should have been checked on delivery. Absolute joke, trading standards next!








