My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact su... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they... Leggi di più
Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post. Then arrives in a lolly confectionery old box sticky taped up and insi... Leggi di più
L'azienda ha risposto
Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
SneakerUp Australia is the mos loved streetwear, sneaker & jewellery store offering Free Shipping Australia Wide. Explore our range of sought-after streetwear and sneakers ranging from Nike, Air Jordan, Yeezy & More with an exclusive Jewellery range also available. Based in Australia, we allow our customers to Shop Now & Pay Later with our trusted payment merchants such as AfterPay, ZipPay, PayPal & more. We aim to provide a smooth, transparent process for all our customers Australia Wide. If you have any questions or need customer support please do not hesitate to contact us, we'd love to hear from you
Informazioni di contatto
4163, 4163, Brisbane, Australia
- care@sneakerup.com.au
- sneakerup.com.au
Le persone hanno visualizzato anche
Perfect didnt want nothing more nothing…
Perfect didnt want nothing more nothing less quick delivery too
13 marzo 2026
Non scritta su invito
Very good service
23 novembre 2025
My partner and I are loyal customers
My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact support. They resolved my issue with great efficiency!
18 agosto 2025
Non scritta su invito
Risposta di SneakerUp
We are thrilled to hear about your smooth experience with us, always a pleasure to deal with! Thank you for your continuous support :)
Best Regards,
Seth
Great prices
At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they were actually real to. Very happy with my purchase and will be waiting on v4
6 giugno 2025
Non scritta su invito
Waiting
I made a purchase & haven't received it yet! I haven't had notifications about delivery or anything just other emails for your catalogue. It's been 3/4 weeks already.
22 aprile 2025
Costs more, takes longer, advertising sizes they don't have
Couldn't find my size elsewhere so paid more to go through these guys. Two days later turns out they didn't have the size either but still were advertising it and took payment. Went half a size smaller (which I could have gotten cheaper and quicker elsewhere). Another 2 days later was notified that the items would be shipped. Over a week later (two weeks from date of purchase) still had not received a tracking number and items had not been shipped. Turns out these guys don't stock the shoes themselves. I suspect they over charge and order from another shop cheaper. Finally, the shoes arrived and are fine and they refunded my express shipping cost.
10 gennaio 2025
Tracking wasn't updated online/Bad packaging
Tracking wasn't updated online. Packaging of the box is in real bad condition.
29 dicembre 2024
Loved my experience!
Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!
16 ottobre 2024
Risposta di SneakerUp
Hi Amber,
So happy to hear your about your experience with us was great! We look forward to having you again!
Best wishes,
Lando | Customer Care
Great experience
Great experience, fast delivery. I will definitely be shopping with you again.
17 settembre 2024
Quick delivery exact product i ordered…
Quick delivery exact product i ordered thankyou
15 maggio 2024
Risposta di SneakerUp
Hi Hayden,
We are happy to hear that you received excellent service, we wish to see you again in the future.
Kind Regards,
Seth
Very fast delivery, and very good delivery updates would definitely order again!!
Extremely good service all round, clothes came very fast! Very satisfied
16 gennaio 2024
Risposta di SneakerUp
Hi Jonah,
We are so happy to hear your experience with us was great, we wish to see you soon again and I hope you enjoy your clothes!
Kind Regards,
Seth
SneakerUp | Customer Service
Purchase was seamless delivery was…
Purchase was seamless delivery was timely product was exactly as expected
23 novembre 2023
Highly Recommend
Great variety of products. Amazing quality, and good communication. Highly recommend
24 novembre 2023
Non scritta su invito
Ordered express lost for bday present
Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post.
Then arrives in a lolly confectionery old box sticky taped up and inside the jumper just on its own no paperwork no packaging.
Also sizing is very very ssmall. Men’s medium fits my size 8 daughter fitted.
20 luglio 2023
Risposta di SneakerUp
Hi,
We are sorry your experience was not satisfactory for you.
Our product description for the Jumper purchased states that order processing may take 2-9 Business days, it also says we recommend getting a size up due to the hoodies running a size small.
If you have any further questions about your order please feel free to contact us! We hope to make it right next time!
Kind Regards,
Seth
SneakerUp | Customer Service
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.