Snag My New Home Recensioni 

437
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Leggi di più

Valutata 4 stelle su 5

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ispettore di case
  2. anche in
  3. Ispettore edile
  4. Perito
  5. Perito immobiliare

Scritti dall'azienda

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

437 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(437)

62 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service. Detailed report and prompt communication. I would highly recommend using snag my new home.

20 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Nice experience

Got good guidance, easy booking and great snagging report from the SnagMyNewHome. Very professional person and has good eye for snags.

15 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good professional snagging service

Good professional snagging service. Their service was within my budget and there is nothing to complaint about their service. I recommended their to my friends too. In total 79 issues were identified which I wouldn't have done myself.

4 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional snagging service from start…

Exceptional snagging service from start to finish! The surveyor from Snag My New Home conducted a very thorough inspection on my new build property, covering all aspects in line with NHQB guidelines. They identified 97 issues that needed to be addressed, most of which I wouldn’t have noticed on my own. Their expertise has been invaluable in ensuring my home is up to standard, and the detailed report they provided has been extremely helpful in dealing with the developer. Highly recommend Snag My New Home to anyone looking for a reliable snagging inspection. Thank you for making this process so smooth!”

8 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Liam was very helpful with our snagging report, he confirmed the appointment the day before.
After the inspection he discussed his findings with us & had the report to us within 24 hours!

5 novembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Key areas not inspected

Key areas not inspected - READ T&C's!!!
Key areas not inspected and poor follow up service

Requested the snag inspection, all organisation of the inspection started well, with a very efficient whatsapp update service, swift message replies and a large number identified due to a internal finishing job from our developers.

However, key snags were missed due to lack of inspection of key areas of the house and was told to read T&C's as some snags are expected to be missed! No check at all was done to the Loft, inside of the garage and garden. As a result a key snag was missed in that no ducting had been installed in my loft from our upstairs shower.

Had it not been for an issue with an extractor fan God knows when this would have been identified as we trusted a thorough job had been done by professionals. The loft area is listed on their website as part of the inspection survey.

When I made the team aware of this and asked for the report to be overall snagging report to be updated to take back to developers (aka completing part of the job for them by taking the photos and offering to send this to them) I was met with hostility and the same tired excuse that has been used throughout other non - 5 star reviews here that snags will be missed but it says nothing about not inspecting key areas such as the loft or not carrying out thermal inspections.

Additionally, stating you will not be updating the report although you offer this your website is very disappointing.

Worth looking at alternative snaggers even if it means waiting slightly longer

6 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommended

We have just moved in to a new build property and used Snag My New Home to perform a snagging survey. Liam was friendly and incredibly thorough with his checks and noticed so many things that we never would have.

The survey was very easy to book and communication was great throughout - highly recommended!

31 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Very satisfied customer

Would give 10 stars if I could. Waseem Did a thorough job of identifying the snags. They were understanding of an error from my side. Very happy and impressed with the service I received, thank you guys!

12 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

A Professional Snagging Company with Awesome Attitude & Work Ethics

The process of procuring a snagging survey from Snag My Name Home was easy. The booking team was very responsive to my queries regarding their service and level of insurance before I booked, providing me with much needed assurance. After booking, Lina is helpful and flexible in terms of scheduling and payments. Communication was through WhatsApp and email and regardless of the communication channel, the team was polite and quick to respond.
On the day of the survey, Liam kept in touch with me before arriving. Upon arrival, he prepared shoe covers to put on. I feel that he respected my time and property. Liam manages to identify snags that I was not able to. He is professional and answers all my questions politely and patiently, explaining in detail the requirements of NHBC and NHQB spec.
After the survey, the report arrived in a timely manner. Lina addressed my query even on Sunday.
Overall I'm satisfied with the service.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Perfect service

Excellent Service! They provided outstanding service from start to finish. The customer service team was prompt in responding to all our queries (both WhatsApp and email). Also, the surveyor conducted a thorough and detailed inspection of the property. He took a lot of pictures and the report was delivered to us very quickly. I highly recommend Snag My New Home for anyone in need of reliable snagging services.

16 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

This company were awful

This company were unbelievably unprofessional and the responses I got were beyond rude. The company agreed to pick up the keys prior to the survey and then refused to on the day claiming the estate agents were shut. I rang the company everyday for over a week with no one getting back to me and eventually after more rude messages I managed to get half of the money back despite them never stepping foot in the property. Do not use!!

16 settembre 2024
Non scritta su invito
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Risposta di Snag My New Home

Please speak the truth. you provided the wrong address to collect the keys and wasted our surveyor time and day. On other hand as good gesture we still refunded you 50% of the amount you paid.

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