Smoothred listens to what you want and then takes the time to design a trip exactly for what you need. They build amazing experiences. Additionally, I never felt pressured to make any decisions.... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
SmoothRed planned a trip for myself and my elderly mother to Paris and Tours. There were extra factors to consider throughout the week, such as wheelchair access and limiting walking. Everything went... Leggi di più
L'azienda ha risposto
I spent two weeks in France with a dear friend of mine and the experience was fabulous. SmoothRed set us up with a great experience in Avignon, a personal tour, and a personal sommelier for a tour of... Leggi di più
L'azienda ha risposto
Our group of 4 recently returned from a 2 week adventure in France. This was our first experience with SmoothRed, but it certainly won't be the last! From our initial conversation to the final detail... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Fornitore di escursioni culturali
- Agenzia di escursioni turistiche
- Agenzia per escursioni
- Tour operator
Scritti dall'azienda
For over two decades, SmoothRed have been creating tailormade wine holidays and bespoke travel experiences. With over six generations’ worth of experience and connections in the wine industry, we specialise in wine travel and custom journeys around Europe and South America, tailored to each and every individual client. Our success is rooted in the lasting relationships we've cultivated with winemakers, local guides and trusted suppliers. By partnering with those who share our passion for travel, we're able to provide exceptional service and create seamless experiences with 24/7 support. To learn more, please visit www.smoothred.com
Book with Confidence
24/7 Support and Financial Peace of Mind
Informazioni di contatto
SmoothRed, Tintagel House. 92 Albert Embankment SE17TY, SE1 7TY, London, Regno Unito
- +44 (0)20 88774940
- sales@smoothred.com
- smoothred.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
London & Paris Holiday
We recently returned from an incredible trip to London and Paris, and we owe much of our memorable experience to our amazing travel specialists, Chris and Andreea at Smooth Red. From the moment we began planning they listened closely to what we wanted and created the perfect itinerary. Every detail was handled flawlessly - from airport transfers, hotel bookings, museum passes, theater tickets, and local tours. In London, our centrally located hotel made it easy to explore the British Museum and Churchill War Rooms. We could walk to tea at Fortnum and Mason and "The Mousetrap" at St. Martin's Theater. We had a fabulous guide for our tour of the Tower of London and Westminster Abbey. We learned so much history and saw hidden gems we'd have missed on our own.
Paris was equally unforgettable. Our guides for Versailles, Montmartre, and the Louvre were very knowledgeable. The Michelin Star dinner cruise down the Seine and cooking class with Fabrice were definite highlights. Also not to be missed was a trip to Champagne country and the beautiful G.H.Mumm and Collery champagne houses.
We're so grateful for the thoughtful, professional, and enthusiastic service we received from Chris and Andreea. We highly recommend them and Smooth Red to anyone looking to make their travel dreams a stress-free reality.

Risposta di SmoothRed
Beautiful Burgundy and Champagne in May
Our trip to Burgundy and Champagne was fabulous. Our guides were so knowledgeable and keen to share their love for the regions and wines. Our trip was organised by Eustya and Matías, who were incredibly helpful throughout. This continued right up to when we landed back in the UK, so that we always felt there was a safe pair of hands guiding us. We would definitely travel with SmoothRed again!

Risposta di SmoothRed
Don't be afraid to use the underground in London - you can go anywhere!
The guides and drivers were all very knowledgeable and personable. We saw and learned so much. The time of year (late April-Early May) was perfect weather, with spring flowers and lambs in all the fields! We had no rain, which was unusual it seems. There were suprises, like the London marathon, and a driver who was very familiar and took us to "All Creatures Great and Small" locations. We attended evensong at Westminster Abbey - all special additions to our trip. Thank you to Smooth Red for making things easy for us, and helping us design two weeks of wonderful experiences!

Risposta di SmoothRed
This trip was booked by a good friend…
This trip was booked by a good friend to celebrate her husband’s 50th & my wife’s 50th and what can I say apart from outstanding!!
From start to finish everything was planned perfectly and the guide (Alex) we had was friendly & extremely knowledgeable & was a joy to spend 2 days with.
Would definitely use smooth red again without hesitation and totally would recommend.

Risposta di SmoothRed
Burgandy long weekend
I'm just back from an amazing four days in Burgundy. Our tour guide, Alix, was amazing.
The app, transfers and hotel were wonderful. They couldn't have been more helpful. Will definitely be using them again :-)

Risposta di SmoothRed
Exceptional Staff & Luxurious Planning
The team at SmoothRed did an exceptional job planning our self-drive wine tour of France for our 10 year anniversary. We visited Paris, Reims, Beaune, and Bordeaux. The team was in constant communication with us during the planning stages and met/exceeded our expectations during our trip for what we had in mind. From the amazing accommodations, luxurious Michelin star dinners, private transfers, and private tours with knowledgeable and friendly tour guides, we had an amazing time. The team even took the time to have something special placed in our room during our anniversary. Also, when we returned home, a follow up call to wish us a happy anniversary and discuss any feedback we had for our trip was a thoughtful gesture. The SmoothRed app is amazing and had everything we needed for each day on our journey. Would highly recommend SmoothRed to anyone looking for custom, luxurious vacations. We will certainly utilize them in the future for planning of our special trips.
Thank you SR team!

Risposta di SmoothRed
Look no further. Book with confidence
Smooth Red handled every aspect of our two week wine tour of Northern Italy. Not only did they make the planning and preparation easy and stress free, they truly came through on every detail they promised. The lodgings, tastings, recommendations, follow through, and availability during the trip exceeded our expectations. Smooth Red was behind the scenes each day confirming the details of our trip. They quietly made sure all details were addressed without exception. They got us access to the highest end wineries and Michelin rated restaurants and also found us cool street food tours and family wineries, where we met grandparents and children and truly appreciated the family owned winery approach.
This was our first time using a travel designer as we were planning a special trip. I was skeptical if Smooth Red could provide what they promised, they did so flawlessly. The memories we made are ones we will never forget. If you want a stress free, perfectly detailed trip without the hassles of standard travel- look no further.

Risposta di SmoothRed
Reims Champagne Experience
We recently visited Reims with SmoothRed which was excellent. Starting from the pre-trip communications, details within the SR App and then the trip itself were first class. On our Champagne Experience we were escorted by Katia who was exceptionally knowledgeable and delightful company for the day. Next task is to see where else SmoothRed offer trips and get the next one booked it. Would have no hesitation in recommending the Reims Champagne Experience and SmoothRed.

Risposta di SmoothRed
trip to France
The itinerary they set up was perfect. They made access to tickets so easy to access. the guides they provided were very knowledgeable ,and helpful. Was a wonderful trip !!!

Risposta di SmoothRed
Fantastic Portugal
We decided to go to Portugal basically because neither of us had been. As always, when we travel to Europe, we had SmoothRed handle the trip.
The trip, from start to finish was excellent. The people, the food, the sights the experiences were all phenomenal. SmoothRed excels at finding the unique, the out of the way all under the care of knowledgeable, personable guides.
We stayed at great hotels, some in the vibrant heart of the cities and some in the splendid quiet of the country. Restaurants were all great and ranged from an exquisite Michelin starred restaurant overlooking the ocean (Casa de Chá da Boa Nova) to a tiny roadside spot (Bar 21 off IP3) a local hotspot for amazing suckling pig sandwiches.
To date we have had three trips through SmoothRed and plan on more (they are expanding to Japan & South America!). Our experiences have always been exceptional and we know that once we are in their hands, all we need to do is relax and enjoy.

Risposta di SmoothRed
Rioja trip
SmoothRed organised an end-to-end trip to Rioja for me and 5 friends including transfers. The schedule they put together had great variety: a Michelin-star restaurant, some local eateries and a tapas crawl, wine-tasting at a prestigious vineyard and an intimate tasting with a smaller producer. The hotel was superb and the schedule (with lots of useful local info) was all on their excellent app which removed any admin hassle. An incredible trip and I can’t recommend the SmoothRed team enough.

Risposta di SmoothRed
SmoothRed provided a good overall…
SmoothRed provided a good overall experience, from planning to execution. Their app was helpful for organizing the trip details, and accommodations matched our preferences well. While most of the arrangements went smoothly, there was a miscommunication about a cooking class that was later addressed. A few hiccups aside, their service was solid. 3 stars.

Risposta di SmoothRed
SmoothRed excels at more then wine tasting tours.
When my wife and I learned that SmoothRed created travel experiences to Chile and Argentina we had to have them create an experience exclusively for us.
We have long been curios about travel to South America. Our interests included geography, geology, biology and culture. Chris Rigge patiently worked with us to create a wonderful 14 day experience to Chile and Argentina that included the Atacama desert in northern Chile, the Salta region in Argentina, Santiago and Buenos Aires.
Andreea was tasked with making the detailed arrangements. Every transfer was on time, all the guides were excellent and spoke fluent english, every room was ready for us when we arrived (early or late), meal reservations booked and the quality of all the rooms excellent. Also, any detail I have forgotten Andreea remembered and covered.
This is our third trip with SmoothRed and they demonstrated that they are able to arrange any type of travel experience. Trip number four will be in 2026. As of now the destination is unknown.
Eugene & Shannon

Risposta di SmoothRed
A perfect Brothers Trip to Bordeaux
A perfect Brothers Trip to Bordeaux. It was our first time using SmoothRed and we had many conversations and texts to plan our 10 day trip. They wisely suggested 2 rather than 3 chateaux per day and arranged our hotels, transport including great and friendly drivers every day (the best way to go) all meal reservations and chateaux visits including First Growths. We will definitely use SmoothRed when my brother and I go to Burgundy.
Simply the best!
This is my third trip with SmoothRed & boy what an experience this South American tour was. Unparalleled in terms of quality and experiences, from start to finish. I couldn’t recommend them enough and I look forward to planning my next adventure with them.
Exceptional customer service.
Smooth Red’s attention to detail, outstanding customer service, and app made this trip of a lifetime unforgettable. Chris and Andreea were very accommodating and helpful. All of our tour guides were exceptional. The trip exceeded all expectations!!!
We just wanted to write to thank you…
We just wanted to write to thank you for organising such a great trip to Reims.
The schedule you provided was perfect; giving us enough time to visit the city, enjoy the great food, (excellent recommendations), and most importantly -comparing a large corporate Champagne house with smaller, family run houses.
Jerome, our guide, was super attentive, knowledgeable, friendly and great at letting us enjoy our lunch without rushing us.
The hotel and parking worked out fine too.
It was a pleasure to do business with such a slick operation.
A fantastic Rioja experience
This was the best Wine tour I have done and they’ve been a few. In particular, the full day tour with Diego from Rioca trek was exceptional. a great combination of a knowledgeable guide and some amazing Wines.
Logroño was a great place to be based with a great historic centre and first class dining options. Highly recommend Smooth Red
Italy Trip 2024
From the very start, working with Smooth Red has been nothing but a wonderful experience planning our long-awaited 14-day Italy trip.
The process was so easy, and I feel like I did little to no work at all. Just told them where we wanted to go, places and things we wanted to do, and they basically did all the planning for us. This trip was based around a wine experience. We stayed at little boutique hotels which was way better than your chain hotels. We had our own private chauffers in each city, private tour guides, private wine tastings - they would make reservations for us at restaurants of our choice which they provided a list of places to eat with menu's to even look at beforehand. - the list goes on and on. We went to Vencie, took a train to Florence and Tuscany, then flew to Sicily and then back to Venice. Every day or so they would check in to see how our trip was going. The APP - well let me tell you. Everything for our entire trip was accessible on our phones, from tickets, hotels we were staying at, chauffer names and numbers, what we had planned for each day, it was amazing to have all that at or fingertips. Didn't' have to worry about old fashioned paper copies for everything.
The only complaint that we had was our cooking class in Sicily. Two of us don't eat seafood (I know), we specifically said that we wanted to learn how to make homemade pasta. While we loved our Italian Chef Antonio, he somehow didn't get the email that we didn't like seafood and guess what, that's what he had arranged for us to cook. We continued with the class and had a great time, however 2 of us didn't eat much. Thankfully they did serve us a pasta side plate. I contact Smooth Red when we got back home and they apologized more than once and couldn't believe that had happened as they said it numerous times NO SEAFOOD. They reached out to them to find out where the drop in communication was. They did reimburse us for our cooking class which I thought was awesome!
I can't say enough about everyone that I dealt with at Smooth Red - We are ready to plan our next trip and most definitely will be using Smooth Red again. All in All, we had the most fabulous trip to Italy! I would give them a 4.7 stars!
Thank you Smooth Red!
10 Stars!
This is our 3rd trip with SmoothRed (planning a 4th!) and they've been nothing short of exceptional, bespoke and organized! Their communication throughout the process is top-notch, including while on the trip. The best part of SmoothRed is their vast knowledge of many European destinations, especially if you enjoy wine, food, private tastings, and historical tours. Their partners are all over-the-top and professional (this includes hotel partners!), which says a lot about SmoothRed's diligence and dedication to being the best. All 5 stars from us!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.