I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never... Leggi di più
Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation an... Leggi di più
I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to mak... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Informazioni di contatto
Le persone hanno visualizzato anche
Home Installation
Great Tech (Mark Bryant) very professional. Installation looks great and worked the first time. Mark took his time reviewing system with us. Very knowledgeable about all aspects of system and App's. I have had several tech come to my home and most of the time I know more about what they are doing than them or they just don't look the part. It was great to finally have a tech that presented himself very well and knows what he is doing and takes pride in his work.
Great Job Mark
Thanks Again
The Melancon Family
23 settembre 2016
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One of the best
They have excellent costumer service, did the job with perfection, and did the job fast. I would recommend them to everyone.
23 settembre 2016
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Easy and fast install
Jose was our installer. He gave us a heads up when he was going to arrive and arrived just in time. The installation was very fast and clean. With todays technology there really is no need for wires. Most of the install was wireless.
After the install he guided us on the mobile app and showed us hot to operated and keep our home safe.
Jose is an asset to your company and thank you Jose for your customer service and knowledge of security systems...
The Gonzales Family Jarrell, TX.
21 settembre 2016
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Unbelievably bad experience over the past 3 weeks
I opted for you company because of the reviews and have had nothing but problems and excuses. A few days after the system was installed I had to have your tech out to work on the system. I continued to have issues and when I called to cancel my service, I received all type of excuses and reasons. One thing is sure, I will most likely not be a long term customer of your company. Sorry to have to write this but you should under promise and over deliver. You have a long way to go.
21 settembre 2016
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Risposta di Smith Monitoring®
Hi Hector,
We have been an award winning company for 5 years in a row that is directly tied to our customer satisfaction. We're in the business of helping people get the most out of our products at 100% satisfaction, and it's unsettling that you're not happy. Someone from our department will contact you soon to see what we can do fix your issues.
Excellent service
Our tech was fast, courteous to our business, thorough, and informative. He got the job done without our business skipping a beat.
21 settembre 2016
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Great job!
Very professional, Chris and Akeem did a great job and explained everything.
20 settembre 2016
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Excellent Installation
The ordering process was simple and the installation was flawless. The tech was on time, helpful and professional. I would happily recommend Smith Monitoring to someone else.
19 settembre 2016
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Great
The installation was quick, they know what there doing you just got to trust them. Really would recommend them to anybody that wants a house system
16 settembre 2016
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Excellent service and demonstration of new equipment
Mark Bryant was the upmost professional. He came in and installed a completely new system even working thru the last companies issues with improper installation. He took his time and made sure everything was done correctly and made sure we were comfortable with the system before finishing the job. THANKS
12 settembre 2016
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Great Service.
12 settembre 2016
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Awesome tech. Very informative and nice
Best company so far. Was able to arrive early for installation. Very polite tech.
10 settembre 2016
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Great Install
Jose was prompt, provided great service and explained in detail all steps of the operation of our new alarm system.
3 settembre 2016
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Chris Grammer was Professional, friendly and knowledgeable
Great experience!
2 settembre 2016
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Easy installation and set up for monitoring.
I had an existing alarm system, and Smith technician (Chris Grammer) came in and reconfigured it and set me up with monitoring. He was early, efficient, professional, and friendly.
1 settembre 2016
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Awesome
Mark was knowledgeable and courteous. He took time explaining everything and answered all our questions.
31 agosto 2016
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Chris Grammer did a great job!
Chris came out and had to do a complete install as our old system was unusable. He was very informative, checked in on every change that had to be made, and walked us through how to use the equipment. It was a pleasure working with him.
31 agosto 2016
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Satisfied!
Called for security spoke with a rep about service n installation. Setup immediately. David Lee was the tech that did the install. I couldn't have asked for a more professional, friendly and knowledgable person than David Lee. He answered all of my questions effortlessly. I would recommend this company to anyone!! Rick👍
30 agosto 2016
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Great service!
My tech was very polite and knowledgable. Very patient in explaining everything multiple times. Would definitely recommend smith monitoring to anyone!
29 agosto 2016
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Thank you Robert!
My tech Robert gets 5 stars! He was very helpful explains everything to me and very professional! Thank you Robert for all your hard work!
27 agosto 2016
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