Absolutely the best Estate/Letting agaents in the town. Staff are brilliant, always been kept upto date with things,and any queries are sorted pretty much the same day. Have used the letting s... Leggi di più
L'azienda ha risposto
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Great service, very helpful staff. only negative I can find is that thier for sale boards are too dark compared to other agency boards, especially if placed up high or against a dark background
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We used the Hartlepool branch to sell our home and they've been great! This is the first time we sold a house and we needed help to navigate the process. The whole team (Craig, Rachael, Nicola, Steph,... Leggi di più
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Just wanted to say a HUGE thank you to the Hartlepool Team! This is our 4th time using this EA for buying and selling, each and every time has been super smooth sailing from getting that valuation,... Leggi di più
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Dettagli dell'azienda
- Agenti immobiliari
- Investimenti immobiliari
- Azienda per la gestione delle proprietà immobiliari
- Agenzia immobiliare
- Perito valutatore immobiliare
- Agenzia di vendita al pubblico incanto di immobili
Scritti dall'azienda
Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.
Informazioni di contatto
York Road 106, TS26 9DE, Hartlepool, England, Regno Unito
- 01429 891100
Book a Valuation Today
4,7
Eccellente
33 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We had a good experience
We had a good experience, the girls were friendly and helpful. Our house sold quickly but we were in a chain of about 6, so we felt we weren't getting anywhere quickly. In all it took us about 5 months from start to finish.
11 giugno 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you for your 5 star review Christine. We greatly appreciate your feedback,
Kind regards
Mark Smith
Managing Director
PROFESSIONAL AND HELPFUL
Everyone concerned in my engagement were professional, helpful and timely in everything they worked on. As I was working from overseas this was vitally important and made everything easy for me
14 ottobre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Brian for your 5 star review.
Kind regards
Mark Smith
Managing Director
They are absolutely lovely
They are absolutely lovely, nothing was a problem, always answers any questions I had. They are very professional
21 novembre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Sharon for your 5 star review.
We greatly appreciate your kind words.
Kind regards
Mark Smith
Managing Director
Kept informed at all stages in friendly & professional manner
From the initial visit to completion we were kept up to date with progress and delays.
The initial visit was informative with comparative prices locally as guide but open to own ideas. The non pressured visit was the deciding factor. From then on we were kept informed of any delays, queries and progress. If we rang whoever we spoke to was always helpful and friendly. The only reason for 1 star deducted was the Movebutler checks, paid the £10 each but it didn't complete so had to do through office so wasted money. Would definitely recommend Smith & Friends.
6 agosto 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you for your review. Movebutler is a separate business to ours. The money won’t have been wasted as we will still have to pay even manually doing the ID checks in the office as the ID will have been uploaded to the MoveButler platform as per HMRC requirements.
Thank you once again.
Kind regards
Mark Smith
Managing Director
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Lesley for your 5 star review.
Kind regards
Mark Smith
Managing Director
Very efficient and responsive
Very efficient and responsive. Always someone available to talk to
18 settembre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Mr Rogerson for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director
You guy's were really helpful
You guy's were really helpful, unfortunately the so-called surveyers were worse than useless. The property needs thousands spent on it to even make it habitable. Don't let them detract from the fact how nice and pleasant all your staff were.
22 novembre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Sue for your review of our Hartlepool team. The surveyors are not employed by us. Good Luck in your new home.
Kind regards
Mark Smith
Managing Director
Lovely and friendly team
Lovely and friendly team. Simple and straightforward process. Good communication.
13 ottobre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director
Great service
Great service. We were kept informed of progress regularly. Staff were cheerful and positive
28 novembre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you for your 5 star review. It is greatly appreciated by us all.
Kind regards
Mark Smith
Managing Director
Excellent Service…
I obtained valuations from 3 estate agents before choosing Smith and Friends. Richard was friendly, knowledgeable and knew the houses and area well. From start to finish, the girls in the office were excellent too. I felt I’d known Nicola forever after speaking with her just a couple of times, she gave me all the advice and guidance I needed, making the transaction seamless. Rachael was also really helpful. Both my buyers and I received regular calls from her keeping us both in the loop throughout. I never received one call from the agent I was buying from. I would 100% recommend anyone to go with Smith and Friends. Thoroughly deserve a 5* review.
20 novembre 2025
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Joanne for your 5 star review of our Hartlepool team. They will be delighted to read your lovely words and review.
Best Wishes
Mark Smith
Managing Director
Highly Recommend Smith & Friends Hartlepool
I recently used Smith & Friends Estate Agents and had a brilliant experience with the Hartlepool office. The team were professional, friendly and really supportive throughout the process.
A special thank you to Michaela, who went above and beyond from start to finish. She answered all of my questions clearly, kept me updated at every stage and always replied incredibly quickly. Nothing was ever too much trouble and Michaela’s help made everything so much easier and less stressful.
I would definitely recommend Smith & Friends.
24 novembre 2025
Non scritta su invito
Risposta di Smith & Friends Estate Agents - Hartlepool
Hi Millie, thank you for your 5 star review of our Hartlepool team and in particular Michaela, we greatly appreciate your review and kind words.
Best Wishes
Mark Smith
Managing Director
Brilliant from start too finish
Brilliant from start too finish
Dealt with Rachel and Joanne who were top quality all the way through ! Very friendly and always happy too help. Would recommend too a friend 100%. Thank you for everything guys
24 novembre 2025
Non scritta su invito
Risposta di Smith & Friends Estate Agents - Hartlepool
Thank you Josh for your 5 star review of our Hartlepool team in particular Joanne and Rachael, we greatly your review and kind words.
Best Wishes
Mark Smith
Managing Director
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