Scammer WARNING! Don't deal with this company, even if you find a very attractive price. They were very quick to respond to help us when we had a problem paying for the order, but once the payment w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
You ask me for a review yet I have never received the product I ordered and paid for 2 months ago. I have emailed hi@smartyez 3 times for assistance and had no reply. I called the support number and t... Leggi di più
I'm convinced this is a scam company. I made an order two months ago on 19 Feb 26, for an item through the shop app. I have not received a tracking number or any sort of shipping confirmation on m... Leggi di più
Re order. #991272 Ordered a vacuum robot 11 days ago. Due to the website payment layout, it made me purchase two vacuums instead of one by mistake. I emailed smartyez to cancel the second vacuum.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The first e-retailer that offers complete free shipping ! No membership fee. Express delivery. https://smartyez.com
Informazioni di contatto
115 Pitt St, 2000, Sydney, Australia
- 028355 1977
- support@smartyez.com
- smartyez.com
1,5
Pessimo
79 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 4% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
no $1500 item received!
We ordered a $1500 vacuum in late December and have not received it nor have we received responses to our queries. This website is an absolute scam!!!
27 dicembre 2024
Non scritta su invito
I have not received my order
I have not received my order. Smartyez do not email back or ever answer the phone. It's been about 10 weeks since they took my money
9 maggio 2025
Non scritta su invito
Risposta di Smartyez
Hi Trish, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
SOLAR POWERED FOUNTAIN FAIL
Bought a solar powered fountain last October 26th 2024. Have emailed several times as phoning is useless. After several attempts to get refund they finally got in touch promising a full refund plus $20 for inconvenience. No refund to date and that was 2 months ago. Tried many times since but no response. Would not deal with this shoddy company ever again. I will never see my $180 again. Give them a wide berth!
26 ottobre 2024
Non scritta su invito
Risposta di Smartyez
Hi Frank, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
Ordered item 27th Dec 2024 $627.29
Ordered item 27th Dec 2024 $627.29. No delivery still (16/3/25). Rang vendor. no answer. Emailed twice in last month, no response. Now logged dispute through my bank. I would steer clear, as not able to contact and resolve with vendor.
16 marzo 2025
Non scritta su invito
SCAM
I purchased and paid for two items value being $3881.00 on 18th Feb 2025 to date have still not received anything have sent SMS, EMAIL , CALLED but no answer and no delivery advice. Have now put in hands of fraud/scam team.
20 febbraio 2025
I do NOT receive your product
I do NOT receive your product. email unanswered.
I am cheated by your site.
NEVER buy goods from Smartyez again in the future,
16 gennaio 2025
Took 3 weeks to get the order…
Took 3 weeks to get the order delivered. (no tracking info and customer service etc).
14 gennaio 2025
Definitely scammers
Definitely scammers. Impossible to get a hold of and never received items
28 febbraio 2025
Non scritta su invito
Risposta di Smartyez
Hi Srijan, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
DON’T GET CAUGHT - SCAM WEBSITE
Ordered an office chair in Jan 2025. Almost March and still haven’t got it. Rang them, just a recording. Emailed everyday for weeks, had ONE response. Went on FB, left messages (I’m not the only one). Tried to talk to someone through Messenger, no response. Have reported them to Australian & State Consumer Protection. Waiting for Conciliation. Don’t get caught, this place does NOT exist. Now I have no chair and have to save to again. Mongrels.
11 gennaio 2025
Smarteyz advertised 9th Gen iPads WI-FI…
Smarteyz advertised 9th Gen iPads WI-FI for 769.99. Ordered on 26th December 2024. Confirmation of payment email came with a note that they would advise tracking details once it was sent. Several emails later with just one response saying they would cross check it’s now been 8 weeks. We’ll see how the bank goes with a chargeback.
They did send an email wondering when I would make my next order - that would be NEVER 🤪
26 dicembre 2024
Non scritta su invito
Scammers
SCAMMER ALERT. This company is a scam, they do not return calls, or email back. I ordered from them, they took my money, however did not send product. BUYER BEWARE..
9 gennaio 2025
Non scritta su invito
Poor experience overall
Misleading site instructions leading to purchasing two items. That took a while to rectified.
Had to wait over a month for item to arrive. Comms lacking and couldn't get an ETA.
14 gennaio 2025
Honest feedback
Hi there,
I ordered a few items in December 2024, few have arrived safely. I checked they were as advertised and I'm happy for them. However, I'm still waiting for my final order (an inflatable tent) which hasn't arrived yet but hopefully soon🤞.
Thanks
Scotty
13 gennaio 2025
I did nit get my item and I did not get a refund
I did nit get my item and I dud nit ger my money refunded
It is now in the hands of the police
11 gennaio 2025
Nothing to review as you haven't sent it
11 gennaio 2025
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