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Dettagli dell'azienda

  1. Servizi finanziari non bancari

Scritti dall'azienda

Smartlending is a trusted leader in financial services, dedicated to simplifying the complex world of personal loans. We understand that navigating today's loan marketplace can be overwhelming, and we're here to guide you every step of they way. With a passion for transforming lives, we empower Americans to overcome financial challenges and build a brighter future.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I don’t usually leave reviews

I don’t usually leave reviews, but this experience pushed me to speak up.

I have been dealing with a financial dispute with this company and it has been extremely frustrating. From the beginning, things did not feel right. The results they provided did not match my situation and raised serious concerns for me.

I reached out multiple times through email, clearly explaining my issue and asking for a proper resolution. I was not asking for anything unreasonable, just clarity and a fair solution. Unfortunately, I was met with silence. No response, no follow-up, nothing.

What makes this more concerning is that this is a financial service. When people trust a company with matters like this, they expect transparency, accuracy, and communication. In my case, none of these expectations were met.

This whole experience has caused unnecessary stress and left me feeling ignored as a customer. It feels like once they provide their result, they are no longer interested in helping you resolve any issues.

I sincerely hope they improve their customer support and start taking customer concerns seriously, because right now, I cannot recommend this service to anyone.

17 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The service was reliable

The service was reliable, friendly, and fast.

7 giugno 2025
Non scritta su invito
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Risposta di Smartlending

Hello Clifton,
Thank you for your kind words! We're so happy that you found our team to be prompt, friendly, and reliable.

Valutata 5 stelle su 5

No stress

No stress, no confusion, just straightforward lending.

12 maggio 2025
Non scritta su invito
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Risposta di Smartlending

Hello Walter,
Thank you for your review! We're happy that the process was stress-free and straightforward.

Valutata 5 stelle su 5

David was extremely thorough when…

David was extremely thorough when helping me refinance my loan. He explained every part of the process, from the rates to the repayment terms, in great detail. Thanks to him, I now have a much better financial arrangement.

18 marzo 2025
Non scritta su invito
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Risposta di Smartlending

Hello Jonathan,
Thank you for your thoughtful feedback! We're so glad that David could make the process clear and beneficial for you.

Valutata 5 stelle su 5

Highly recommend

Smart lending not only met my expectations but exceeded them. My consultation was quick and stress free.

29 agosto 2025
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Risposta di Smartlending

Hello,
Thank you so much for recommending us! We're thrilled to hear that your consultation was quick, stress-free, and even exceeded your expectations.

Valutata 5 stelle su 5

SmartLending has an amazing team

SmartLending has an amazing team. Brian helped me get through the process with no stress at all. Couldn’t be happier.

28 marzo 2025
Non scritta su invito
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Risposta di Smartlending

Hello Mark,
Thank you for your wonderful review! We're so glad that Brian and our team could make the process stress-free for you.

Valutata 4 stelle su 5

Brock was wonderful

Brock was wonderful. She really took the time to understand my situation and gave me peace of mind throughout the entire loan process.

2 giugno 2025
Non scritta su invito
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Risposta di Smartlending

Hello Andrew,
Thank you for your feedback! We're so glad that Brock took the time to understand your situation and provide peace of mind throughout the process.

Valutata 5 stelle su 5

The process was very easy and quick

The process was very easy and quick, I'm glad I chose smart lending.

15 agosto 2025
Non scritta su invito
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Risposta di Smartlending

Hi Nicole, thank you for your kind words! We're glad to hear that you're happy with the process!

Valutata 5 stelle su 5

Cory listened to all of my needs and…

Cory listened to all of my needs and provided me with the best solution to get me back on track. I can't thank him enough for his time and efforts.

16 luglio 2025
Non scritta su invito
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Risposta di Smartlending

Hello Matthew, we're so glad that Cory was able to take the time to listen and provide you with the best solution. We truly appreciate your kind words and are happy that you're back on track!

Valutata 5 stelle su 5

Zach was so helpful!

I was hesitant to call for a loan because I do not have perfect credit and am on a fixed income but I contacted Smart Lending and was quickly connected with Zach who walked me through the whole process and was very knowledgeable. I felt taken care of and heard about my concerns. Thank you to that nice, young man for your help on Saturday!

23 agosto 2025
Non scritta su invito
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Risposta di Smartlending

Hi Ashlee, we're so glad that Zach made you feel supported throughout the process and had a positive impact! We'll be sure to share your kind words with him. We truly appreciate your trust in us!

Valutata 5 stelle su 5

Dylan made the process simple and easy

Dylan made the process simple and easy. Will be referring my friends and family here or anybody looking for a reliable lending company.

25 agosto 2025
Non scritta su invito
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Risposta di Smartlending

Hello Christian, we're so glad that Dylan made the process smooth! We truly appreciate your trust and the referrals, it means a lot to our team!

Valutata 5 stelle su 5

Jonathan did a great job with my loan…

Jonathan did a great job with my loan application. Process was quick and easy. Would highly recommend working with SmartLending.

21 luglio 2025
Non scritta su invito
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Risposta di Smartlending

Hello Michael, we're so happy to hear that Jonathan provided such great support and made your loan process smooth and stress-free. Thank you for recommending Smart Lending!

Valutata 5 stelle su 5

The Smart Lending approach made our…

The Smart Lending approach made our decision easy. We had several loan options to choose from and their credit department walked us thru every step of the way. White glove treatment with a personal touch.

20 agosto 2025
Non scritta su invito
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Risposta di Smartlending

Hi Christopher, thank you for sharing your experience! We're glad our team could make the process easy and personal for you!

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