Residential surveyors: London and Home Counties Recensioni 

520
•
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Leggi di più

Valutata 5 stelle su 5

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Leggi di più

Valutata 5 stelle su 5

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Adam gave us really useful advice as to what level of survey we required. They were communicative about the appointments and when one had to be rearranged. The report was timely and thorough. Would de... Leggi di più

Dettagli dell'azienda

  1. Geometra professionista
  2. anche in
  3. Agenzia immobiliare
  4. Perito
  5. Perito immobiliare
  6. Perito valutatore immobiliare

Scritti dall'azienda

Vela Survey is a boutique, independent residential property advisory firm specialising in condition surveys, market valuations, snagging reports, party wall matters, and portfolio appraisals. As an RICS-regulated company, we uphold the highest professional standards. Founded in 2016 by Thomas Snelling and Alexander Lynch, our practice employs only Royal Institution of Chartered Surveyors (RICS) accredited professionals. Every surveyor is directly employed by us, ensuring consistency, accountability, and expertise. Our client manager oversees all survey enquiries and supports our clients throughout their entire journey, from the initial consultation through to the delivery of the report and any follow-up thereafter. We operate across Greater London, including parts of Surrey, Kent, and Middlesex, with a team that brings deep local knowledge and first-hand experience from working and living in these areas.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

520 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,9

Tutte le recensioni

(520)

44 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Refreshing, efficient and professional

Adam was super responsive and took the time to speak to me and the agent to assess what type of survey was most appropriate. It wasn't a "one size fits all" approach, unlike every other surveyor we reached out to for a quote, where the criteria seemed to be, the property is X years old therefore you need a RICs 3, without any other factors being taken into consideration.

The survey was booked in within a week and completed ahead of the deadline (we received the full report on the Sunday evening of the week the survey was conducted).

SMART also went above and beyond to answer all our queries, without seeking to charge for "add-ons".

It was a really refreshing experience.

2 ottobre 2024
Non scritta su invito
Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks for such a comprehensive review Lauren. I'm glad you felt that our advice was useful. Adam

Valutata 5 stelle su 5

Smart Home Surveys - very satisfied!

I chose Smart Home Surveys upon suggestion from a friend and have been so happy with the results. They respond quickly, are always polite and available, the survey was clear and easy to understand even for someone like me who understands very little about this and the price was fair! Will definitely be recommending them and using their services again.

12 novembre 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you for your kind review, Jessica. I'm glad you were pleased with the service. Adam

Valutata 5 stelle su 5

Very Good

A great, efficient and very professional service, with local knowledge of the market. Thank you to Adam and the team who have helped a couple of times.

31 luglio 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Always happy to help, thanks for the review. Adam.

Valutata 5 stelle su 5

Very good

Very good. Quick and easy to arrange the survey. The survey was thorough and useful. The staff are friendly and helpful. Would recommend.

25 ottobre 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Many thanks George. Adam

Valutata 5 stelle su 5

Responsive, professional, and reliable

We were extremely impressed by the service provided by the Smart Home Surveys team. They were responsive, professional, and reliable throughout.

The entire process - from requesting a quote to receiving our survey report - took only 11 days. The report was comprehensive and clear, providing us with the reassurance we needed to proceed with our purchase. Thank you!

1 agosto 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks for such a comprehensive review. Adam.

Valutata 5 stelle su 5

Happy customer

Smart Home Survey were competitively priced, I had a seamless experience, and they were happy to answer queries post survey completion.

1 luglio 2024
Non scritta su invito
Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you - I'm glad you found the service useful. Adam.

Valutata 5 stelle su 5

Professional and friendly

Thoroughly professional service. Extremely friendly interactions. Had a pleasant experience with Adam and Tony.

They highlighted all key areas of concern, but pointed out the ones which are relevant for the purchase (during the consultation). Appreciate the structured process.

3 agosto 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

I'm glad we were able to help, Adam

Valutata 5 stelle su 5

Survey for auction property

I recently worked with Adam planning a survey for an auction property. I have been impressed by his expertise, professionalism, and helpfulness. He has provided clear explanations and answered all my questions thoroughly, and he has also been extremely accommodating with scheduling. Adam’s friendly and personable approach along with his patience made this stressful process much smoother. I highly recommend Smart Home Surveys, and I will definitely be a returning customer. Thanks again, Adam!

16 luglio 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks for such kind words, Pasca. I'm sure you will track down your dream home in the end and we'd love to help you when you do. In the meantime, remember my first rule of property buying: "There is always another house!"

Valutata 5 stelle su 5

Quick, thorough & friendly

I received a recommendation from a friend to use Smart Home Surveys and was very happy with the experience. They visited the property very quickly and gave a thorough report with photographs of everything they found. I had a very constructive and friendly conversation with Joe afterwards clarifying a couple of points. I would thoroughly recommend this service!

4 giugno 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks Rachel, I'm glad we were able to help. Adam

Valutata 5 stelle su 5

High level of detail and knowledge

We used Smart Home Surveys based off a recommendation from a friend. We were super impressed with their level of detail and knowledge, and as first time buyers appreciated the opportunity to verify a couple of points raised in the report as part of the overall service.

26 giugno 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks for a great review, I'm glad we were able to help. Adam

Valutata 5 stelle su 5

Alex did our survey and was really…

Alex did our survey and was really helpful. The report was very througher and he was spent time with me on the phone goinh through everything with me

7 giugno 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you Alice, I'm glad you found the service helpful. Adam

Valutata 1 stelle su 5

Avoid

Avoid, very unprofessional and incompetent.

13 maggio 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

We note that you have never been a client of ours so we are very surprised to see a review from you, of any kind.

You did make requests for quotations for two different properties in October 2023 and April 2024. We note that quotations were sent for each on the same day and we heard nothing further from you on either occasion.

We work very hard to give our clients thorough and excellent quality service. We do hope that any future feedback will be based on a real experience as a client of ours

Valutata 5 stelle su 5

Friendly, responsive and efficient service

My mortgage broker recommended Smart Home Surveys to me and the experience was great from start to finish. Adam was very helpful and responsive throughout the process. The surveyor was efficient and professional and provided a thorough survey. I would recommend this company to anyone looking for a survey.

4 giugno 2024
Non scritta su invito
Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you for such a thorough review. Adam

Valutata 5 stelle su 5

Highly Recommend

Adam and his team have been exceptional in their service and speed of response. I would highly recommend them for any home buyer surveys and will look to use them in the future again.

1 aprile 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you for such kind words. Adam

Valutata 5 stelle su 5

professional, friendly, and trustworthy

Joe was very helpful, professional, friendly, and trustworthy. Excellent communication and service all round!

13 dicembre 2023
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

I'm glad you found Joe's service useful - thank you for your review. Adam

Valutata 5 stelle su 5

I definitely recommend!

Very professional, responsive and thorough. I am extremely satisfied with the survey they provided. I will definitely use their service again in the future.

22 maggio 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thanks for your recommendation. Adam

Valutata 5 stelle su 5

Joe did an excellent job

We just had a level 3 survey done by Joe Allen-Aldus, and our contact person was Adam Pritchard. Adam was always reachable and quick to respond. Joe did an incredibly through job with the survey- super quick turnaround, incredibly detailed pictures, etc..We had a quick call with Joe after, and he was very patient and knowledgable (even referencing the floorplan on rightmove, and pointing to specific pictures on our survey to explain concepts). The attention to detail was mind-blowing. I couldn't recommend this company more for your survey.
They don't really give cost estimates (for getting certian things fixed) in writing but will give ranges over the phone, and then you're supposed to contact contractors to get more accurate figures. They have a lot of integrity and aren't going to BS just for the sake of it.

2 maggio 2024
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Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

Thank you for a really thorough review which I'm sure prospective clients will find useful. Adam

Valutata 5 stelle su 5

Joe Allen! Excellent Customer Service

Joe Allen completed our level 3 survey. Joe was incredibly knowledgeable, provided us with all the answers we could have hoped for and more. The traffic light system on the report provided really helps to focus in on key concerns. Joe went out of his way to have an extended chat with me to ensure all questions and concerns were answered. Massive thanks to Joe for his help.

30 aprile 2024
Non scritta su invito
Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

I'm glad we were able to address your concerns and help you in your home-buying journey. Adam

Valutata 5 stelle su 5

Helpful, prompt and thorough

I have done a number of Hombuyer surveys with SmartHome Surveys and they are great. Adam is so very helpful. The reports are clear and use a helpful traffic light system. Surveyor advice from Alex and Max has been very useful and they go out of their way to assist.
I would recommend.

20 marzo 2024
Non scritta su invito
Logo di Residential surveyors: London and Home Counties

Risposta di Residential surveyors: London and Home Counties

It's always a pleasure to welcome back returning customers, thanks for writing such a nice review. Adam

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