Smartbox Recensioni 274

TrustScore 4.5 su 5

4,6

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Valutata 4 stelle su 5

Easy and convenient way to store your belongings with minimal damage to items. Only downside was our garage shelves got bent due to possible weight of another container being stored on top.

Valutata 5 stelle su 5

I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Smartbox made the whole process incredibly easy. They were friendly, understood exactly what I needed, helped me review all my options, and stayed on top of everything from start to finish. Communicat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Deposito

Informazioni su Smartbox

Informazioni fornite da varie fonti esterne

SmartBox

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.



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load


store


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Informazioni di contatto


4,6

Eccellente

TrustScore 4.5 su 5

274 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Inadmissible!!!

J'ai réservé une activité pour deux chez Bistro Borneo à Aix-en-Provence via Smartbox le 24 février. Le site m'a attribué un nouveau numéro de chèque cadeau, validé. Mais lors du repas, la responsable a dit que le chèque n'était pas valide. Nous avons dû payer. Depuis, je relance smartbox par mail mais personne ne se donne la peine de nous répondre. C'est inadmissible, et clairement du vol!

24 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very professional

Very professional! Friendly people with great communication:)

25 marzo 2026
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Risposta di Smartbox

Thank you for your 5 star review Brinsley! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 4 stelle su 5

The team was professional and…

The team was professional and courteous. The only thing that let them down was that they turned up a few hours later than expected but they did let me know so not a big problem. Overall a very good experience

12 marzo 2026
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Risposta di Smartbox

Thank you for your review Peter! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 1 stelle su 5

what a rude customer service

what a rude customer service, i just called around 1.30pm, the guy was so rude, if you had a bad day, do not pass away to your customer

23 febbraio 2026
Non scritta su invito
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Risposta di Smartbox

Hello Google Blue,

We have looked into your feedback but are unable to identify you without knowing a name, phone number or email address. We are really keen to look into this further for you. Please contact us so we can identify you correctly and then investigate your concerns.

Regards,
Smartbox

Valutata 5 stelle su 5

Friendly, helpful service

Over many years we have enjoyed a professional, courteous and helpful service. This extends all the way from the initial enquiry by phone through to the final delivery and unloading of our crate.

19 febbraio 2026
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Risposta di Smartbox

Thank you Jane and Paul for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

I did not make the payment in time to…

I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract.
I requested x 3 packing straps as an added extra, I was charged however I did not receive the straps. I emailed the company & an employee called to say my money would be refunded. It’s been 2 weeks & no refund has been returned.

30 gennaio 2026
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Risposta di Smartbox

Thank you Natasha for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will follow up on your feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Smartbox made the whole process…

Smartbox made the whole process incredibly easy. They were friendly, understood exactly what I needed, helped me review all my options, and stayed on top of everything from start to finish. Communication was open, clear, and consistent right through to job completion. A smooth and stress‑free experience.

5 febbraio 2026
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Risposta di Smartbox

Thank you Marin for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

A wonderful experience and the boys who…

A wonderful experience and the boys who packed our container were superb.
This is the second time we have used Smartbox and the customer service, containers and price are well worth the drive out to Greenacre. Couldn’t recommend them highly enough.

7 febbraio 2026
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Risposta di Smartbox

Thank you Simone for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

The smart box was easy to use and place…

The smart box was easy to use and place all of my collectables away for the future in storage

6 febbraio 2026
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Risposta di Smartbox

Thank you Mal for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Smart box were great to deal with

Smart box were great to deal with - especially Liam who was always available to organised or explain things. Highly recommended

30 gennaio 2026
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Risposta di Smartbox

Thank you Michael for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Exceptional service

Exceptional service. We have a complex move, needing three month storage and an akward relocation into an apartment with no loading dock.

John and the smart box team were excellent. Great service and pricing, no hidden costs or bs. Straight forward. Transparent. On time. Proffesional. Exceeded our expectations. Highly recommend

22 gennaio 2026
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Risposta di Smartbox

Thank you Heidi for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

So easy!!

Great service from the initial inquiry to delivery and collection of the storage unit. Wouls highly recommend, 5 stars. Thanks Smartbox!

21 gennaio 2026
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Risposta di Smartbox

We're happy to hear that you had a positive experience with our service, from your first contact through the delivery and collection of your unit. Thank you for your recommendation!

Kind regards,
Smartbox Customer Service

Valutata 5 stelle su 5

Don’t waste your time at elsewhere!!!

I first made contact with the company on their website. Resulting to visit the operation centre to discuss my requirements.
The team at the centre was very helpful in offering advices and making booking for my pending move .
The Smartbox arrived on time on the date and was picked up after loaded.
I also ordered another Smartbox two month down the track , absolutely hassle free.
When it was time to return the boxes to our new location the drivers were not only punctual, they were able to manoeuvred the box up a narrow sloped driveway .
All in all , very happy with their services , and highly recommended to anyone who wants a hassle free store and move .

22 dicembre 2025
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Risposta di Smartbox

Thank you Eddie for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 4 stelle su 5

Professional and well priced.

I have had a storage box with the company for the past two years. Customer service was very good on initial acquisition and continued to be so when accessing the box a number of weeks ago and again on delivery for the final move. The storage facility (Hallam) itself was clean and secure. My belongings on final delivery were also in original condition and free of dust so the boxes are well sealed. Highly recommended this company for storage and the professional handling. The only drawback was the positioning of the trailer for us to load as we were unable to safely attach the secondary ramp for loading. Staff member informed at pick up. Many thanks.

15 dicembre 2025
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Risposta di Smartbox

Thank you for your review Esther! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

They were very efficient and time…

They were very efficient and time effective.i would have them again if I had to move. Sue Bisson

15 dicembre 2025
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Risposta di Smartbox

Thank you for your 5 star review Sue! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Smartbox is the smartest decision we…

Smartbox is the smartest decision we could have made to help our family with our move. One box took the clutter out of our ho e before open homes to sell, the second and third boxes held our belongings safely whilst we waited for settlement for our new home. Each time, the team who delivered the box, and the team who helped move our belongings into the box were amazing. No fuss, incredibly polite and no detail was missed. No request I made was denied, they took great care and I cannot fault them. I highly recommend Smartbox - Richard, Liam, John and the whole team - you guys are amazing. Thank you!

3 dicembre 2025
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Risposta di Smartbox

WOW! Thank you for your 5 star review Lana! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Super simple signup and process ⭐️⭐️⭐️⭐️⭐️

Super simple signup and process. The staff came and loaded my Uber Smart Box in a little over 2 hours (2 bedroom apartment), and the fee included the first months storage fee. Great for those who are looking to move house / office easily and affordably. Highly recommended

20 novembre 2025
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Risposta di Smartbox

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

This was the best way to move home

This was the best way to move home, it easy, the staff are exceptionally helpful, would highly recommend it for anyone moving or wanting to store their belongings - its simply the BEST

13 novembre 2025
Non scritta su invito
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Risposta di Smartbox

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Valutata 5 stelle su 5

Service was great and staff nothing is…

Service was great and staff nothing is to hard fantastic experience thanks again

25 settembre 2025
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Risposta di Smartbox

Thank you Joe for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

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