Sloty Recensioni 

197
•
TrustScore 2.5 su 5

2,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Never had a problem withdrawing any winnings,, sometimes takes a few days but have always been paid out

Valutata 1 stelle su 5

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Supp... Leggi di più

Valutata 1 stelle su 5

worst casino ever. uploaded my documents and im still waiting after 3 weeks for it to be verified, this casino is a SCAM do not USE they do not PAY you when you have WON, ive sent 4 emails and ive sti... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Been trying to make a withdrawal since October 2021. It’s now July and they have finally managed to make the payment to me. Several poor chat experiences, blocked without reason once also (I self excl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casinò

Scritti dall'azienda

Sloty casino is an online casino dedicated to delivering an out of this world gaming experience where you will be kept on the edge of your seat, as you enjoy an exhilarating adventure above the clouds.


Informazioni di contatto

  • Water Street, XBX 1301, Ta' Xbiex, Malta

  • sloty.com

Informazione importante

2,5

Scarso

TrustScore 2.5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,5

Tutte le recensioni

(197)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Update

Update: so it’s been 11 days now and still not withdrawal processed! Got told by live chat last night that it was meant to have been processed and for some reason didn’t get done and to contact again at 8am uk time the next morning. Well 8am this morning come so I contacted them to be told we’ve sent a message to the relevant department etc etc etc!! Same thing I’ve been told multiple times already yet still nothing done! Massive scam!!

Having seen your response the account has already been fully verified and a member of your team has spoken to me last week and told me the payment had already been sent for payment but never got processed!! Therefor this isn’t about carrying out check! It just needs to be actioned! I will be contacting the gaming commision and also updating all the gaming social media sites in a part off regarding this as it’s not acceptable!!

So after being told this morning that the withdrawal would be defo processed today low and behold it didn’t get processed!! Spoke to live chat and was told to contact yet again tomorrow!! My account already fully verified yet 2 weeks since making withdrawal and still no money paid out!!

Further update:
So yet again keep getting told bulls**t! Apparently the withdrawal was promised to be processed yesterday and never happened. Today it’s been sent to the higher department who apparently will process it ASAP!! Same excuses over and over! I will be taking legal action against this company as it’s theft!!

22 agosto 2021
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Risposta di Sloty

Dear Hayley,

Thank you for your review.

Understanding your frustration, please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated.

We have checked your account and the department will be getting back to you as soon as possible regarding the status of your account.

Thank you for your cooperation and if you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

Update 30/08/2021:

We would like to inform you that your withdrawal has been paid out on the 29/08/21 and the funds should reach your account within 3 to 5 working days depending on the speed of your bank.

Should you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

Valutata 1 stelle su 5

Wouldn't give them any stars

Wouldn't give them any stars, if it was an option. Worst casino ever. I won a good amount of money, but could not verify, either did they answer my emails. Took almost a month, and I spend and lost all of my winnings. It was so stressful and I couldn't handle it anymore. Stay away from this casino if you are smarter than me. I lost a lot of money here

13 agosto 2021
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Risposta di Sloty

Hi Ingvild,

Thank you for contacting us, and we are sorry to hear that you experienced delays with your withdrawal request.

Understanding your frustration, please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated, especially in times of high level of player contacts, and we would like to apologize for any inconvenience this has caused.

We can see that your withdrawals have been cancelled from your own before these could have been processed. For future reference we do kindly ask you to get in touch with our Support Team using the same email address you used to register your account with.

Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Kind regards,

Sloty Team

Valutata 4 stelle su 5

After a very rocky bad start I have…

After a very rocky bad start I have changed my mind! Really nice site and super fast withdrawals.

10 agosto 2021
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Risposta di Sloty

Hi Peter,

Thank you for taking the time to leave us a review and we are pleased to hear you had a great experience on our site.

Should you have any queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

Valutata 5 stelle su 5

I requested a withdrawal yesterday and…

I requested a withdrawal yesterday and within an hour I got an email asking for verification documents so I sent docs last night and within an hour I was verified and today I've received payout ! can't get any better than that, thank you sloty casino x I'll be back soon

30 luglio 2021
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Risposta di Sloty

Hi Sarah,

Thank you for your feedback and we are pleased to hear that you had a great experience with our site.

Should you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

Valutata 1 stelle su 5

Made 2 withdrawals 1st June (nearly 2…

Made 2 withdrawals 1st June (nearly 2 months ago!) sent off all my verifcation documents when requested.
Decided to self exclude so of course my account was now locked.
Have not seen a penny of either withdrawals, continously attempted to contact them with only the odd email claiming my case is with the relevant department now.
If anyone can check my user is Rfazza95, please can i get some sort of resolution and my funds released. It should never of taken this long to begin with.

29 luglio 2021
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Risposta di Sloty

Hi Rio,

We have reviewed you account and we can confirm that your withdrawals are set to be released today 04/08.

We kindly ask you to allow 3-5 working days for the funds to reach your account.

Should you have any further queries, please don't hesitate to contact us back.

Kind regards,

Sloty Team

Valutata 1 stelle su 5

Leider kann ich auch nichts gutes über…

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Support angeschrieben aber außer einen Standardsatz dass die Finanzabteilung nicht hinterher her hommen würde kam bei dem Kontakt nicht zustande. Für mich ist dieses Online Casino ,,Unseriös" und eine reine Geld Abzocke!!!!!

27 luglio 2021
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Valutata 1 stelle su 5

Hab mir jetzt zur Aufgabe gemacht mal…

Hab mir jetzt zur Aufgabe gemacht mal die Casinos Unter die Lupe zu nehmen.
Und Mr Stolty soliden Namen in mr abzocki umändern.
Aber fangen wir mal von Anfang an an.
Den Bonus für Neukunden hab ich nicht genommen, er scheint mir unrealistisch die Bedingungen mit 400% Boni erfüllen zu können. Da sieht man eher wie das Geld runter gezogen wird.
Ich hab mit 15€ 260€ gewonnen, da sich aber am Gewinn einfach nix tun wollte hab ich ausgezahlt. Die Verifizierung lief problemlos, kennt man auch anders.
Aber das war’s dann auch… welcher idiot hat behauptet das die innerhalb von 48 std auszahlen und nuuuur bei Ausnahmen könnte es länger dauern.
Wenn es nach den geht 7-21 Tage 🤦‍♀️😂echt jetzt in heutiger Zeit wo eine Überweisung nur noch sek dauert!!!
Man bekommt immer und immer wieder den Standard Satz vorgelegt.
Zu den Spielen selbst…. Also nicht das die nur Steinzeit Überweisungen haben, die Spiele könnten auch mal langsam in Rente. Es sei denn natürlich man mag old school… also ich bin nach 5 min gelangweilt.
Der allgemeine Aufbau der Seite sagt mir persönlich, es wurde nur dafür da gemacht um Leute anzuziehen und um Geldwäsche zu machen.. Sind die auf Malta wohl nicht intelligent genug das so Geldwäsche nicht funktioniert.
Lass das Geld bloß bei euch und nicht in diesen Möchte gern Casino… die Chance zu verlieren besteht zu 100% Gewinn zu 0%… ich warte immer noch auf mein Gewinn…

27 luglio 2021
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Valutata 1 stelle su 5

So I have a pending withdrawal since…

So I have a pending withdrawal since Friday, it is now day 5 an nothing. I have emailed I have chatted to a robot an tryed to call but they don't do calls any more. They have had got my vervication an that went well. What gets me is that ewallet is ment immediate payment, 5 days an still nothing. Very disappointed in this as I love sloty an alway have a flutter when I have spare money.
They really need to sort their communication.
Feel bad for bad review.

15 luglio 2021
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Risposta di Sloty

Hello Beverly,

Kindly note that we reviewed your account and we confirm that your withdrawal has been paid out on the 20/07/2021.

If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino team

Valutata 1 stelle su 5

The website has disappeared with my 734…

The website has disappeared with my 734 winnings which I have been waiting since the 16th of June. They are joke they are quick to take deposit but delay in paying out despite saying fast payouts of 24-48 hours. Scam stay away. It’s the second scam they have done on my withdrawal

10 luglio 2021
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Valutata 1 stelle su 5

Very very slow withdrawals

Says 24-48 hour processing time however when I questioned this they say that's the period for the system to accept the request. The actual processing time is 21 working days. Requested mine on 29th June so will see how long it takes them.
Edit: Received withdrawal today which is 8 days later. Don't think they're scamming people but just very slow withdrawals. When I first withdrew was in my account same day in less than 3 hours so maybe this is a technique they use in hope you deposit again with them

1 luglio 2021
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Valutata 1 stelle su 5

Zahlt einen Gewinn von € 2000.- seit…

Zahlt einen Gewinn von € 2000.- seit über 2 Monaten nicht aus ! Gespräche geführt - nur Ausreden wegen Überlastung der Finanzabteilung ect. VORSICHT nichts einzahlen bei dem Casino!

30 giugno 2021
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Risposta di Sloty

Hello Ed,

we hope you are well.

Please note that with the information provided couldn't locate your account on Sloty.com. Please provide us with more details to locate your account in order for us to review it and give you assistance with your request.

Regards,
Sloty Team

Valutata 5 stelle su 5

Total out of order this site … played…

Total out of order this site …my partner played few times won £700 so withdrew funds
5 days later still waiting when clearly say 72hrs for withdrawals
Fobbed off when speaking to someone on live chat
Then today his account was blocked saying He had self excluded? Which is not the case , as why would He do that if He was waiting for his withdrawal to pay out
I think this site just a scam but We will be taking it further

11 giugno 2021
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Risposta di Sloty

Hi Tanya,

We are sorry to hear of this experience and in order to assist your partner further with his account, we kindly ask you to advise him to contact our support team.

We also advise your partner to check any emails that may have been sent to him with regards to an update on his account.

Should you have any further queries, please do not hesitate to contact us back.

Kind Regards,

Sloty Team

Valutata 1 stelle su 5

Absolute joke

Absolute joke. Deposited and won the jackpot of 22000. Ask for id and to upload documents and then oh wow what a suprise they block my account. What a bunch of time wasters. Do not know how they can get away with it.

10 giugno 2021
Valutata 1 stelle su 5

21 days and still waiting for my…

21 days and still waiting for my withdrawal ☹️

10 giugno 2021
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Risposta di Sloty

Hello Sandra,

please note that we reviewed your account and we can see that your withdrawal has been paid out on the 11/06/2021. If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino Team

Valutata 1 stelle su 5

So I recently joined sloty

So I recently joined sloty. First I won 300 and they sent it to my account no problems atall. I played again once I received my winnings a few days later and got lucky and won 2000 and the moment I hit withdraw they sent me a email stating to verify my self. So I'm trying to contact them but I can only speak to a bot which is pointless. I need to renew my photo id before I can send it to them but I need to know what else I can send rather then a utility bill? Feel like they pro long it so you lose your winnings as it says in there policy if you don't verify within 180 days they have the power to remove your winnings. So if it takes too long for my license to be renewed then I lose my winnings? Surely that's not right. I can't even speak to a real person at sloty to find out what else I can do. Its like if you win they will make it hard as possible for you to get your winnings but happily let you deposit. I know its not that much money but I would like to receive what I won fair and square, that's the whole reason we play isnt it?

4 giugno 2021
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Valutata 1 stelle su 5

I am so dissatisfied with this site

I am so dissatisfied with this site. Requested a withdrawal 14 days ago and still waiting. Received an email 5 days ago saying I am top priority, thought it would be credited to my PayPal account, not so, am still waiting. Fingers crossed it will be transferred soon. Still waiting now 19 days for my withdrawal

3 giugno 2021
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Risposta di Sloty

Hello Sandra,

please note that we reviewed your account and we can see that your withdrawal has been paid out on the 11/06/2021. If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino Team

Valutata 3 stelle su 5

My documents have been pending review…

My documents have been pending review over a week now I have had no emails to tell me what’s happening I also have a pending withdrawal 1100 I have been a depositing customer can’t see whey I haven’t got my winnings yet I have sent all my documents through my account secission now they have selfexculed me say it will not effect me receiving my pending withdrawal so disappointing as am still waiting to hear

23 maggio 2021
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Risposta di Sloty

Dear Sowsan,

We have looked into your account and can see your withdrawal was paid out successfully on the 02/06/2021.

Should you have further queries, please do not hesitate to contact us.

Regards,
Sloty Team

Valutata 3 stelle su 5

Disappointed - but feeling less so.

Wish I'd read these reviews before joining Sloty and I wouldn't have joined. Made a few deposits and won £225 - there is a fee to pay on that, which fair enough but I've never had to pay a withdrawal fee before. The withdrawal was made a week ago but I haven't received it yet - never, ever had to wait so long. Only had one email from them to say the withdrawal was under review. Tried to upload iD documents in case that was the hold up but they weren't needed as I was verified. Uploaded them by email to cover all bases though! I'm really despairing that I'll never get the money now. UPDATE: After an apologetic email from Sloty I received £219.51 to my Paypal account today. Thank you. FURTHER UPDATE: After risking another deposit I cashed out when my winnings were £50 odd pounds. My money was in my Paypal account the following day. Thank you.

20 maggio 2021
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Risposta di Sloty

Dear Kathleen,

We are sorry to here you experienced some delays with us. We have a high volume of traffic which resulted in some delays.

Glad to hear your funds were received successfully. Should you have any queries, please do not hesitate to contact us.

Regards,
Sloty Team

Valutata 3 stelle su 5

Good looking site

Good looking site
Pain to get your account verified but they all are
Took over a week to get winnings but I got them
Good customer service with chat option
So overall not as bad as other people have made out.

4 maggio 2021
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Risposta di Sloty

Dear James,

Thank you for leaving us your review.

Should you have any queries, please do not hesitate to contact us.

Regards,
Sloty Team

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