We love the glasses we purchased here for my 7 year old daughter. These glasses are top quality and beautiful. They fit my 7 year old face perfectly. She loves the style and color. The customer ser... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
You get what you pay for. I was disappointed that I didn’t like the frames I ordered or the exchange pair. My first pair I bought there was good so I tried the store again. The lenses were made sp... Leggi di più
L'azienda ha risposto
Customer service was prompt and excellent. I ordered the wrong frames and emailed when I realized my mistake. They were very quick to respond with issue all fixed! My daughter LOVES her frames and... Leggi di più
I paid $25 for expedited shipping and it took them two weeks to get my non-prescription frames to my house. I asked them to refund the shipping since the timeline did not honor what I paid, for they r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
Informazioni di contatto
10829 Central Ave. S, 91733, El Monte, Stati Uniti
- 831-888-0086
- service@sllac.com
- sllac.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very Clear
I get new glasses yearly for my changing vision. It's easy to just upload my prescription, and being able to return them if I don't like them reduces the stress. I don't have to worry so much about styles and prices now.
The price is very manageable for me
The price is very manageable for me. When the first package didn't arrive, they placed a new order for me the same day without extra charges - good service.
good glasses
Their quality seems comparable to my LensCrafters glasses right now, but they cost less. Production and shipping were also faster, giving me more choices for the same budget.
Since my eyes are sensitive
Since my eyes are sensitive, I bought two lens types. When I went to return on pair, they offered to remake the lenses at a 50% discount instead - quite a surprise! The new lenses work great, and I get to keep both frames.
Lightweight
Green's my favorite color, and this frame makes my face look smaller. The frame is also inexpensive, lightweight, and sturdy - it even survived an accidental drop off the table without visible damage.
This was my first time buying glasses…
This was my first time buying glasses online and it changed my view completely. I was surprised by the good service and quality. It feels great and I'll continue getting my glasses from them.
These are the coolest glasses I've…
These are the coolest glasses I've bought: photochromic lenses at a favorable price. I don't need separate sunglasses now. They change color in about ten seconds - planning to get the blue lens next.
These cat-eye glasses make me look…
These cat-eye glasses make me look cute! The shape and color are just right and I've received many compliments on them.
I bought three pairs and returned one
I bought three pairs and returned one. The refund came through the day after I sent the glasses back, which was unbelievably fast. I could order another pair straight away.
So affordable
So affordable! Even with my strong prescription, the price didn't change. They showed me all the lens prices clearly, letting me choose what suited me best - lots of options.
Fast shipping
The delivery speed was surprising, just one week! After getting them, I wasn't keep on the color, but the customer service responded quickly when I asked about it.
I was nervous about ordering from Sllac…
I was nervous about ordering from Sllac at first, but I am so glad I did! They came within 20 days after I ordered them. My lenses are perfect and frames fit me great. They came in a case with a glass’s screwdriver and a cleansing cloth. I will totally be buying from here again. So worth it when you know your exact prescription!
You get what you pay for!!
Frames quite nice. Distance vision OK but close vision completely out of focus. Consequently glasses are of no use to me, a waste of money! Very disappointing.

Risposta di SLLAC
I ordered 3 pairs of glasses
I ordered 3 pairs of glasses. The glasses are beautiful! I ordered another pair, I never received them! I have e mailed the company and I have never received a response. I would love to talk to someone! Great glasses, great quality, horrible customer service.

Risposta di SLLAC
Quick and Awesome Customer Service
I'm very impressed with their customer service folks. I ordered progressives, but didn't happen to think that the reading portion might be too narrow due to the frame type. I contacted them and they let me pick out a new frame and just pay the difference in the frame cost and shipping. I didn't have to send back the original glasses, which I was worried out because it would have been overseas. I will definitely purchase glasses from them again!
Completely disappointed
Completely disappointed! They no longer have a virtual ‘try on’ option and I ordered a pair much too small for my face. I knew they had a 30 day return policy so I requested a return. The policy specifies that the customer pays the shipping which I did. I go to order a new pair and they don’t permit me to use their promotions on a new pair-which is at least a 30.00 value! I will NEVER order glasses from this company again!

Risposta di SLLAC
I ordered a pair
I ordered a pair, they put the wrong address on it by mixing up North and South, USPS sent the package back to them that day before i had time to go in since i was at work, i contacted them and they where rude and dismissive and wont send me another pair since the first pair is on its way back to them. So not only do they get to keep mu money but they also get to keep the glasses. This place is a scam

Risposta di SLLAC
I have bought several pairs of glasses…
I have bought several pairs of glasses from them. As soon as I needed to return a pair in compliance with their 30 day return policy, they sent me back and forth emails for several days with request after request that made no sense. I provided them all the info they needed, I provided photos of the glasses, order number, and then after several more emails from them they asked me to “mark” the glasses showing they are crooked? They’re making this extremely difficult and it’s not even necessary because I was literally going to reorder more after this one pair was returned. They’re a fine company if you like the pair you receive but good luck if you need a return.

Risposta di SLLAC
The prescription was accurate
The prescription was accurate and i love the glasses shape!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







