Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We love the glasses we purchased here for my 7 year old daughter. These glasses are top quality and beautiful. They fit my 7 year old face perfectly. She loves the style and color. The customer ser... Leggi di più

Valutata 3 stelle su 5

You get what you pay for. I was disappointed that I didn’t like the frames I ordered or the exchange pair. My first pair I bought there was good so I tried the store again. The lenses were made sp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service was prompt and excellent. I ordered the wrong frames and emailed when I realized my mistake. They were very quick to respond with issue all fixed! My daughter LOVES her frames and... Leggi di più

Valutata 1 stelle su 5

I paid $25 for expedited shipping and it took them two weeks to get my non-prescription frames to my house. I asked them to refund the shipping since the timeline did not honor what I paid, for they r... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali

Scritti dall'azienda

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

405 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Clear

I get new glasses yearly for my changing vision. It's easy to just upload my prescription, and being able to return them if I don't like them reduces the stress. I don't have to worry so much about styles and prices now.

4 maggio 2025
Valutata 5 stelle su 5

good glasses

Their quality seems comparable to my LensCrafters glasses right now, but they cost less. Production and shipping were also faster, giving me more choices for the same budget.

27 aprile 2025
Valutata 4 stelle su 5

Since my eyes are sensitive

Since my eyes are sensitive, I bought two lens types. When I went to return on pair, they offered to remake the lenses at a 50% discount instead - quite a surprise! The new lenses work great, and I get to keep both frames.

29 aprile 2025
Valutata 5 stelle su 5

Lightweight

Green's my favorite color, and this frame makes my face look smaller. The frame is also inexpensive, lightweight, and sturdy - it even survived an accidental drop off the table without visible damage.

19 aprile 2025
Valutata 5 stelle su 5

So affordable

So affordable! Even with my strong prescription, the price didn't change. They showed me all the lens prices clearly, letting me choose what suited me best - lots of options.

17 aprile 2025
Valutata 5 stelle su 5

Fast shipping

The delivery speed was surprising, just one week! After getting them, I wasn't keep on the color, but the customer service responded quickly when I asked about it.

15 aprile 2025
Valutata 5 stelle su 5

I was nervous about ordering from Sllac…

I was nervous about ordering from Sllac at first, but I am so glad I did! They came within 20 days after I ordered them. My lenses are perfect and frames fit me great. They came in a case with a glass’s screwdriver and a cleansing cloth. I will totally be buying from here again. So worth it when you know your exact prescription!

24 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

You get what you pay for!!

Frames quite nice. Distance vision OK but close vision completely out of focus. Consequently glasses are of no use to me, a waste of money! Very disappointing.

10 gennaio 2025
Non scritta su invito
Logo di SLLAC

Risposta di SLLAC

Hi, Finn, sorry for the inconvenience this brought to you. Could you please to provide your order number? So we can help you to check and resolve it.

Valutata 1 stelle su 5

I ordered 3 pairs of glasses

I ordered 3 pairs of glasses. The glasses are beautiful! I ordered another pair, I never received them! I have e mailed the company and I have never received a response. I would love to talk to someone! Great glasses, great quality, horrible customer service.

10 gennaio 2025
Non scritta su invito
Logo di SLLAC

Risposta di SLLAC

Hi, Laurette Mendez, for you second order, it was shipped out on Jan 31, you can track its shipping progress at this link: https://t.17track.net/en#nums=SF6045527587475. For standard shipping, it will take 6-20 business days to arrive. We sincerely appreciate your patience and support during this time. And we rechecked our emailbox but haven't found any emails from you, if require any further assistance or have any questions, please feel free to reach out to us. We're here to help.

Valutata 5 stelle su 5

Quick and Awesome Customer Service

I'm very impressed with their customer service folks. I ordered progressives, but didn't happen to think that the reading portion might be too narrow due to the frame type. I contacted them and they let me pick out a new frame and just pay the difference in the frame cost and shipping. I didn't have to send back the original glasses, which I was worried out because it would have been overseas. I will definitely purchase glasses from them again!

16 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Completely disappointed

Completely disappointed! They no longer have a virtual ‘try on’ option and I ordered a pair much too small for my face. I knew they had a 30 day return policy so I requested a return. The policy specifies that the customer pays the shipping which I did. I go to order a new pair and they don’t permit me to use their promotions on a new pair-which is at least a 30.00 value! I will NEVER order glasses from this company again!

25 novembre 2024
Non scritta su invito
Logo di SLLAC

Risposta di SLLAC

Hi, Sheila. We sincerely apologize for the inconvenience caused. Regarding the try-on function, we are currently working to improve it to better serve our customers as soon as possible. In the meantime, we recommend checking the frame measurements and comparing them with your old glasses to ensure the right fit.

And for not fit, we offer 100% store credits to purchase a new pair. Please note, however, that store credits cannot be combined with a discount code any more.

Thank you for your understanding, and please let us know if there's anything else we can assist you with!

Valutata 1 stelle su 5

I ordered a pair

I ordered a pair, they put the wrong address on it by mixing up North and South, USPS sent the package back to them that day before i had time to go in since i was at work, i contacted them and they where rude and dismissive and wont send me another pair since the first pair is on its way back to them. So not only do they get to keep mu money but they also get to keep the glasses. This place is a scam

18 novembre 2024
Non scritta su invito
Logo di SLLAC

Risposta di SLLAC

Hi, Yana, every order was shipped according to the order shipping info, we are unable to edit the shipping info without customers' permission. Unfortunately, we noticed the shipping info for your order was entered incorrectly, mixing up North and South, which caused the package to be returned.

We are currently waiting for the package to be returned to us so we can resend it to you. Alternatively, we can immediately remake your order for free and you would only need to cover the freight cost.

We replied to you both emails but failed delivery for "Recipient's email server is unavailable or has not accepted your message.", please contact us in ig/facebook and let us know how you’d like to proceed at your convenience. We’re here to assist you!

Valutata 1 stelle su 5

I have bought several pairs of glasses…

I have bought several pairs of glasses from them. As soon as I needed to return a pair in compliance with their 30 day return policy, they sent me back and forth emails for several days with request after request that made no sense. I provided them all the info they needed, I provided photos of the glasses, order number, and then after several more emails from them they asked me to “mark” the glasses showing they are crooked? They’re making this extremely difficult and it’s not even necessary because I was literally going to reorder more after this one pair was returned. They’re a fine company if you like the pair you receive but good luck if you need a return.

29 ottobre 2024
Non scritta su invito
Logo di SLLAC

Risposta di SLLAC

Hi there, we’re sorry for the inconvenience this has caused. Could you please provide us with your order number? Once we have it, we’ll recheck it for you right away and resolve this for you as soon as possible. Thank you for your patience, and we’re here to help!

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