Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... Leggi di più

Valutata 5 stelle su 5

I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... Leggi di più

Valutata 5 stelle su 5

Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria da letto

Scritti dall'azienda

Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bought a few things from Sleepy People

Bought a few things from Silentnight / Sleepy People. Everything is a game changer for me. I have a 5cm mattress topper, pillow and dehumidifier. The mattress topper is a single and just about fits in my 5kg washing machine! Dries in the drier quickly (for hygiene reasons I don't dry thick items indoors and I don't have a yard). The pillow is very comfortable and the dehumidifier works perfectly and is reasonably cheap to run. It is a little noisy to have on overnight, but with the slower speed and timer function, it suits me fine. Will always recommend Silentnight/ Sleepy People because their products are really good, they last and I haven't had a problem with the delivery. Keep up the good work 💪

1 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Delivery service very poor

Delivery service very poor, only part of order arrived, driver did not knock or ring bell, just dumped stuff and dissappeared, almost impossible to contact carrier, replacement said to be a few days, should be tomorrow at least

9 dicembre 2024
Non scritta su invito
Logo di Sleepy People

Risposta di Sleepy People

Thank you for your feedback.
I’m sorry to hear that your parcel was delayed in transit and for the poor service received by the courier.
After reviewing your order details, I can see that you have now received your full order.
I hope you’re satisfied with our service and assistance.
Kind regards
Customer Services

Valutata 2 stelle su 5

Misleading adverts and discrimination

I was intending to purchase a Silentnight Airmax 1000 topper for my bed. Having researched availability and costs I went for the advert on Google from Sleepy People at the advert price of £29.99 and free delivery. I went to their site and clicked on the item only to find it +£9 and having to pay delivery charges! (Advert available on request)

It is also noted that there are discounts for certain jobs which I find discriminatory and insulting. Why should this be acceptable to low paid workers and why are these particular high paid jobs singled out? All should be treated equally

Needless to say I will be going elsewhere.

18 novembre 2024
Non scritta su invito
Logo di Sleepy People

Risposta di Sleepy People

Thank you for taking the time to share your feedback. We appreciate every opportunity to learn and improve.

We sincerely apologise for any confusion regarding the pricing, It’s possible that there was a discrepancy caused by the Search engine's historic data. We are actively investigating this matter to ensure these accurately reflect the cost on our website.

With the discounts for certain professions, these are part of a partnership initiative with specific groups, such as healthcare workers, teachers, and other professions which are we are able to confirm membership with a certified board. We do value all of our customers equally and apologise if this promotion gave a different impression. We offer promotions to all via our newsletter.
Kind regards
Sleepypeople.com

Valutata 3 stelle su 5

Sleepy service, now rectified

I ordered two of the same item in different colours, only one was delivered (by Evri). Contacted them, was asked for a photo of received items, I sent them a shot of the opened and now happily used one received item. Nothing more for a couple of days and after more chasing as you can see below, a replacement has been sent and happily received. Thank you for rectifying the order.

9 ottobre 2024
Non scritta su invito
Logo di Sleepy People

Risposta di Sleepy People

Hi,

Thank you for your review, sorry to hear of the issue you have had with your order.

We have now processed a replacement order for you, as per your request.

I hope this settles the issue for you to your satisfaction.

Kind regards
Customer Service

Valutata 4 stelle su 5

The delivery was as promised

The delivery was as promised, 3 working days. The pillows I ordered quite good! I'll rate them with 4 stars out of 5 (three weeks after purchase). They do the job for now. I hope they last 1-2 years.

19 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing quality

I think i am not the only one who thinks that sleepy people has the best prices and quality products, I bought a pair of pillows and a mattress topper not long ago and I only have 1 word to describe it, 'BRILLIANT'.

8 settembre 2024
Non scritta su invito

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