Slater and Gordon Lawyers - Liverpool Recensioni 

196
TrustScore 4.5 su 5

4,3

Old Hall Street 100, 9B2, The Plaza, L3 9QJ Liverpool, England, GB


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Valutata 5 stelle su 5

Can’t recommend enough, Kaly Sugden was our Legal Advisor. She helped us every step of the way, and made myself and my son who is aged 10 feel reassured with the process. Always had time for us and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just tried to send you an email to thank you for your update on my claim When i kept receiving emails from different companies i didnt realise I wasnt just asking one Company to act on my behalf! I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an excellent experience with Slater and Gordon, and I am especially grateful to Donna Rose for her support throughout my case. Donna was professional, clear, and very helpful from start to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had a claim with Slater & Gordon that lasted 3 years. My first solicitor was Sadia Massood, then Ellie Andrews and finally Sean Rimmer with assistance from Carla Daley. Each time the change was... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Studio legale
  2. Avvocato divorzista
  3. Avvocato del lavoro
  4. Avvocato esperto in diritto di famiglia
  5. Servizi legali
  6. Avvocato specializzato in lesioni personali

Scritti dall'azienda

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Scritti dall'azienda


Informazioni di contatto

  • Old Hall Street 100, 9B2, The Plaza, L3 9QJ, Liverpool, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

196 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,3

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(196)

1695 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Quick efficient search

13 aprile 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Dianne,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Valutata 5 stelle su 5

Great service from Amanda Kidd

Amanda has been dealing with my claim. She has been very helpful and is very quick to respond to any questions I have and explains things well. Very professional and great service.

30 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Kay,

Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lucy Ellams
Customer Analyst

Valutata 5 stelle su 5

I’ve had a really positive experience…

I’ve had a really positive experience with Slater and Gordon while they’ve been handling my claim. From the beginning, the process has been clear, professional, and well managed, which made what could have been a stressful situation much easier to deal with.

A special mention has to go to my legal advisor, Amada Kid. She has been absolutely amazing throughout always prompt in responding, incredibly helpful, and very reassuring at every stage. No question was ever too much trouble, and she consistently kept me updated, which gave me real confidence in how my case was progressing.

Her professionalism and dedication really stood out, and it’s clear she genuinely cares about her clients. I couldn’t have asked for better support.

I would definitely recommend Slater and Gordon to anyone needing legal assistance, especially if you have someone like Amada handling your case.

27 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Paul,

Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lucy Ellams
Customer Analyst

Valutata 5 stelle su 5

Solicitor Amanda Kidd Review

My Solicitor Amanda Kidd, who represents Slater and Gordon, has dealt with my personal injury claim with the most prudent, courteous, and helpful service throughout, ensuring I received fair compensation and recovery of my losses saving me from much financial hardship and distress. I am utterly grateful for such a down to earth professional to have dealt with my claim from the onset. Highly recommended.

24 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Sohail,



Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,



Celine Cosgrove
Customer Analyst

Valutata 5 stelle su 5

Truly professional company

Iam really happy with the way slater and Gordon handled my claim . In particular Stephen Drinkwater. Who was always very polite and always returned my calls . I was kept up to speed with correspondence and phone calls all the time during my claim. I would highly recommend anyone to slater and Gordon who in my experience are a truly professional company
Kind regards
Steve H

23 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Steve,



Thank you so much for your 5* review and for your kind words about our colleague, Stephen. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,



Celine Cosgrove

Customer Analyst

Valutata 5 stelle su 5

A highly recommend solicitors!

I cannot thank Slater and Gordon solicitors enough for the exceptional support they provided during one of the most challenging periods of my life. From the beginning, Chris and Rachael demonstrated professionalism, empathy, and unwavering dedication to our claim. They guided me and my family with clarity and reassurance, always going above and beyond. Their expertise and commitment led to a positive outcome, for which we are incredibly grateful. I wholeheartedly recommend their services to anyone in need of outstanding legal support and genuine care. Throughout the three year process, they kept us informed and confident every step of the way, delivering results we truly value.

18 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Shaun,



Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.



Kind regards,



Celine Cosgrove

Customer Analyst

Valutata 3 stelle su 5

Five star Beth

I had been allocated Slater and Gordon when the previous law firm just suddenly stopped representing me. This was back in 2020.

Over the years I complained a lot. Mainly at the level of service, or the lack of it. The case handlers (and there were quite a few) all sing a good tune once they start then I would find myself chasing handlers/forms etc. It was really hard frustrating work. I complained to the CEO directly regarding the lack on communication a number of times. To be fair he always replied and then the case would go forward then back to the usual poor standards.

Then one day it changed. Beth Mackay a team leader got in touch. For a while I was apprehensive it would just go back to the norm. It did not. This lady kept me informed, answered queries and was so helpful. She chased up the case and with the help from Ryan Ellis the case/claim was settled. Finally.

I would give Beth and Ryan 5 stars personally but the last five years dealing with the company were not great.

They are both a credit to the company and I hope other solicitors/case handlers learn from them how to conduct themselves when representing clients.

2 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Phil,

We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues.

Kind regards
Celine Cosgrove
Customer Analyst

Valutata 1 stelle su 5

Car finance blues

Slater & Gordon offer ‘car finance claims’ following the widespread publicity of finance irregularities in the motor industry.
I signed up almost 12 months ago and have received some updated contact from them since.
Their initial email, to sign up, was 35 pages long without, I could not find, any mention of what they were representing me for. A solicitor colleague could not find it either.
However, in all those emails not one identifies what they are representing me for, ie date, vehicle, dealership and value.
They have not replied.
Since then I have repeatedly asked them but still without response.
I realise that I have signed for them to represent me in this matter but without their response/information I need to consider parting company.
I would like them to contact me with the details I have requested.
John Steer

1 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi John,

We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues.

Kind regards
Celine Cosgrove
Customer Analyst

Valutata 5 stelle su 5

Slightly a slow start but the checker…

Slightly a slow start but the checker was easy to complete

Initial communication to explain the process would be easier

14 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Lesley,



Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.



Kind regards,



Celine Cosgrove

Customer Analyst

Valutata 5 stelle su 5

Excellent experience with Slater and Gordon

Had an excellent experience with Slater and Gordon in relation to a personal injury claim. My Legal Advisor Amanda Kidd was extremely helpful and responsive answering my queries in a timely manner and keeping me updated on the status of my claim which led to a good outcome.

4 marzo 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi,



Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jena, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,



Celine Cosgrove

Customer Analyst

Valutata 1 stelle su 5

Waste of Time

I went through a laborious onboarding process which took significantly longer than it should have done. The lady, Nosi was repeating every thing back to me and it was very confusing because I had to keep repeating myself. I uploaded all of my evidence through whatsapp as requested and then had another long conversation telling me they wouldn't take my case, however wouldn't tell me why. Nosi told me to check their guidelines on the website, it would have been helpful to have been given a clear reason. A very frustrating experience.

24 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Lucy,

We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues.

Kind regards
Celine Cosgrove
Customer Analyst

Valutata 5 stelle su 5

First rate

Andrew was great - extremely knowledgeable and reassuring regarding my situation and the steps available for me to take.

20 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Andy,



Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,
Celine Cosgrove

Customer Analyst

Valutata 5 stelle su 5

Amazing start 👍

21 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Frederick, 



Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.



Kind regards,


Celine Cosgrove

Customer Analyst

Valutata 5 stelle su 5

Donna Rose.

Hi.
I am not thankful enough to the greatest And the only one Donna Rose, she is just like her surname Rose 🌹.

I would like to go just a bit in to my long long story that laste 4 years and 1 month long.
My case was that I got hit by some thieves with the stolen car and they smashed my car into pieces and got injured bad at that time.
From my own insurance I was given a courtesy car For over 7 month because they wouldn’t answer or give me Any update on wants going on with my car.
When they finally answer they returned my write off Car and they took back the one I was driving.
But later one I was emailed and called by rental company asking for the payment of over 7 months because my insurance weren’t paying them so they came back to me to pay that debt.
I was dealing enough with my injuries now had to deal with this sh*t aswell .

Donna Rose 🌹 she was amazing, she managed to calm me down I was in depression she managed to make me feel secure that I won’t pay anything from my pocket and she did.
It took long but at the end of all I’m grateful that I had the chance to be handled by Donna Rose.
I want to Thank you so much for your kind words and support and help.
Thank you.

20 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Aleko,



Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,



Celine Cosgrove

Customer Analyst

Valutata 5 stelle su 5

Professional & Sympathetic

Helped us with our case against the NHS - it has taken nearly 3 years but they never gave up. Thank you to Laura Austin at Liverpool who finally managed to get us a settlement in my mum’s case.

Debra Ward

17 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Debra,

Thank you so much for your 5* review and for your kind words about our colleague, Laura. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Kate, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.



Kind regards,

Celine Cosgrove
Customer Analyst

Valutata 5 stelle su 5

RTC/Accident

SLATER & Gordon were very helpful throughout my ordeal through the whole process which has taken 6 years and supported me throughout and advised me of what steps to take for my claim Nisia of Liverpool was always at the other end of the telephone or Internet if needed.

14 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Paulina,

Thank you so much for your 5* review and for your kind words about our colleague, Nicia. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Sian, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Valutata 5 stelle su 5

Slater and Gordon are brilliant at what…

Slater and Gordon are brilliant at what they do they made a stressful time very easy for me they did everythink for me Chris woods and Carla Daley worked tirelessly on my case and I would like to thank them both for there hard work and dedication many thanks Stephen Turrell

3 febbraio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Stephen,

Thank you so much for your 5* review and for your kind words about our colleagues, Chris and Carla. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Jordan, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Valutata 5 stelle su 5

This claim has been going on for 5 years and with the help of Erin it is finally coming to an end.

This claim has been going on for 5 years and I was very disappointed at the service I received. However, when Erin Proudlock took over the claim the service has been excellent. She has been very professional, efficient, and helpful. She has always gone the extra mile to keep us updated and we would like to thank her for this.

23 gennaio 2026
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Frances,

Thank you so much for your 5* review and for your kind words about our colleague, Erin. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Valutata 5 stelle su 5

Day help you with eveyting

Literally with everything even I was late providing my papers they wait very patiently and polite

18 dicembre 2025
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Ahmet,

Thank you so much for your 5* review and for your kind words about our colleague, Ria. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Valutata 5 stelle su 5

A big thank you

My claim was eventually settled despite challenges from the other side and I was happy with the outcome. A thorough and professional handling of the case, but I really want to single out a special mention for my claims handler Ryan Ellis. He picked up the case from a colleague part way through and immediately began regular communications with me and it was very clear that he had a firm grasp of all the details. Many thanks Ryan

26 novembre 2025
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Risposta di Slater and Gordon Lawyers - Liverpool

Hi Peter,

Thank you so much for your 5* review and for your kind words about our colleague, Ryan. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Beth, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

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