Just found out my home has been uninsured for a week after Sky Protect didn’t renew our policy as we no longer “met their criteria” (whatever that means). Nothing has changed with our home and have m... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Can’t even log in to the account and kept asking me to verify my email but just taking me to log in page instead. Terrible website and useless.
Sky Protect is essentially an insurance service. You pay a premium for cover and then an excess when you claim. The positive is that you can hold a number of items under cover for a lower total co... Leggi di più
Brilliant service!!! Im not very good on my legs, tripped over my laptop, straight into the TV smashing both. One phone call and my laptop was picked up by courier the next day, repaired and returned... Leggi di più
1,6
Pessimo
111 recensioni
Nessuna traccia di inviti alla recensione precedenti
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So bad I would not even rate it one…
So bad I would not even rate it one star. Equipment is absolutely rubbish. The sky advisors who cancelled the policy where very apologetic obviously they have had extensive complaints as they were cancelling the service without ET charges, so they know there is issues. The advisors handled this with good manners and understanding. This is not their fault. Sky should be testing this equipment and ensuring that it’s fit for purpose before advertising it as home protection. I went on holiday and my sky doorbell ran out 48 hours later so my home was unprotected for the rest of my holiday.
28 novembre 2023
Non scritta su invito
This is quite possibly the worst…
This is quite possibly the worst product I’ve ever used. Just nothing works. The insurance side seems ok. I’ve used the emergency cover once and took about 2 weeks for someone to come out. Not great for an emergency service. The doorbell and other “smart” tech are useless though. I decided to get this specifically for these products and they are just not fit for purpose. I will be scrapping all these and buying a more reputable brand.
25 novembre 2023
Non scritta su invito
Probably the worst product I have ever used
The insurance side of things seem ok, however the doorbell and other devices offered are absolute rubbish probably the worst not for purpose products and the customer support is dreadful. I have literally ripped it all out and gone for a Blink system that is 10000000% better. Please people avoid this product. The battery life of the doorbell is rubbish last 1 weeks tops and the indoor camera regularly drops service I’ve literally had to delete and reinstall every week. Come on Sky sort it out or more customers like myself will just bin your products for better services options.
Avoid this product people!!!!!!
21 novembre 2023
Non scritta su invito
Just THE WORST
Three times I've been promised delivery of a replacement phone by Sky Protect/D&G and fulfilled by AO.
Three times I've been let down.
Sent off broken phone 19 Oct.
Told to order new phone online.
First given delivery date of 28 Oct.
Then Nov 1.
Then Nov 2.
Still don't have a phone, or any faith I'll get mine replaced. Nightmare. More calls tomorrow, and no doubt more false promises.
2 novembre 2023
Non scritta su invito
Laptop still not working after being ‘fixed’
Laptop still not working after being ‘fixed’
4 weeks now without a working laptop.
Spoke to sky protect, I have to send my laptop in for repair again, meaning a further 2 weeks without a laptop, making that 6 weeks in total without a laptop as they don’t have a competent repair company
1 novembre 2023
Non scritta su invito
Been with Sky over 25 years
Been with Sky over 25 years. Stupidly took out this device insurance because the first 3 months were free. Thought I had cancelled it in the allotted time only for Sky to take the first d/debit payment. Cancelled within 8 hours of it going through. This Thieving bunch of Scum would not return my Premium.
They talk about Loyalty & customer service when in fact they could not care less. I have grown to hate this excuse of a company.
When my next renewal is due I’m off.
13 ottobre 2023
Non scritta su invito
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