Skylinetaxis Recensioni 

Several times I book a taxi, the app would say my taxi is 2mins away, but I'll end up waiting for 10mins for the cab to arrive. Don't know if it's the incompetency of the app or the drivers.

I booked a taxi for 19:20 on and the taxi arrived at 19:10 before the time. He canceled the booking. Charged 3.70 and told the company I didn't show up.

I booked the taxi for 19:20. Not 19:10. You can't arrive early and charge customers and say it's a " no show ". I used to spend 400£ a month on their service. But never again. I'll now start using a different company.

Great ride, was very worried with all the one star reviews but our driver was so nice and helpful and the app was great!

I like how fast it takes to come..aside that I dislike it cox most of your drivers are very rude..they don’t know the meaning of service!!! Which I think you should work on that!!

0 stars if I could! This was my first time using skyline taxis & definitely my last! The driver arrived at the spot where he was supposed to pick me up, I approached the car door to open it and the driver carelessly drove speedily past me taking my arm with it. The pain was excruciating & the driver did not once apologise or ask if I was alright. He then proceeded to take me to 2 different locations which was not the right destination. This caused me to pay more for the journey and the taxi driver did not have a care in the world. Not a single apology, not a single ounce of sympathy or the courtesy to ask and resolve the situation. He then got angry that he could not drive to where I wanted him to even though he was using a satnav to help him find where I live. By the end of the 2nd destination, I stated that I would just walk home from where I was. So I basically paid him just for me to walk more than half way home. The whole experience was so traumatising for me I have never been through anything like this with other taxi companies. I’m absolutely upset and disappointed with this company and I would like something done about this. I have the taxi drivers name and license plate.

I booked a taxi from Kettering Train Station to Moulton (Saturday 30th March) using the Skyline app. There was no car available immediately but I was happy to wait the quoted 10-15 minutes and was picked up around 23:05. The app quoted roughly £22-25 for the journey. I now see that my bank account has been charged £51 for the journey - how can the price be over double?

Unfortunately a score lower than 1 star isn't available!

Had a transfer from Bedford to Luton, booked through a phone call, very easy to do and arrived in line with what was advised on the phone. Journey very smooth and quick, and affordable price, would highly recommend

Driver 3014 Ricky demonstrated professionalism and dedication by offering the service that we all expect as customers. When travelling with a small baby, it’s very important as a parent to feel that we both are safe, in a clean and very good maintained car and also accompanied by good manners and polite attitude that the above mentioned driver certainly has.
Whenever I will need a taxi service again, he will definitely be my first request.

Avoid - not reliable - their drivers are always late. Use another company!!!

Fraudulent company - had to report to my bank to get a refund. If you call to ask they leave you on hold for 10 minutes then hang up repeatedly.

What a pisspoor company.

Booked a taxi thru their app to collect my daughter, pinpointing on THEIR map precisely the location AND giving the precise address. My daughter was waiting there at the correct time in the pouring rain.

No taxi; got a txt saying he'd arrived & then one saying he'd left & charging me £3.70. Gave option to phone the driver - he didn't answer the phone. Phoned their offices & got passed around the houses, until someone eventually admitted driver hadn't got anywhere near the address, but had turned around & sodded off. They couldn't contact him and said "he'll be stood down for 30 minutes for this!"

They sent another car who also couldn't find the address - and clearly did not have access to the app thru which I'd booked it. Eventually got her picked up 45 minutes late, having talked the driver to the location - after she'd waited on her own, in the pouring rain.

When I made a complaint and demamded a full refund, was met with lies and obfuscation. Clearly the pinpoint location on the app is not given to the driver, who gets given nothing but a postcode "zone". When they realised they were in the wrong, simply stopped communicating. Clowns.

Avoid this company at all costs - utterly undependable and useless.

4184 Driver was very patient and came round and understood the situation I was in. Was not rude, nor abusive and was professional and was a good driver also was timely to what he knew (skyline told me he would be later). Think I should mention, it was a 06:00 taxi (what I got told by operator) and he got here 05:40, what he got told. So regardless, you will get to your destination in good time with him.

Also had driver 4114 today and was timely & himself, good driver again and got me to my destination in very good time. Friendly driver.

Please commend these two drivers & treat them!

Visiting family and used skyline all week this week from Bletchley to CMK. No problem. 14th Feb driver rude and I refused to ride with him he made a mistake arriving in a different location than booked and proceeded to blame me , was rude and I refused in seconds not to proceed with the driver. Skyline apologised and sent another driver. Today skyline proceed to tell me I’m banned, said I booked a taxi today early and damaged a vehicle - I had not used any taxi today at all. Quite clearly this is because I refused a driver the evening before but have never damaged or touched any vehicle. Customers beware!!!!

Skyline cab drivers are extremely unprofessional, verbally abusive, aggressive.
My insurance company arranged them for my onward journey and they just stretched the trip to increase their miles as they get paid on miles. When I questioned the driver was extremely upset and got abusive. I had to call the police after reaching to destination.
AVOID!!!

If you had an important commitment - AVOID
Ordered a taxi THE DAY BEFORE to take me to the train station...8:20am for an 8:48am train to London. At 8:20am they messaged me saying they had reassigned a driver, at 8:30 no one had arrived - so important was my meeting that I had to get my 150K mint clean motor out the garage, which never comes out in the rain but just had no choice, and drove to the train station...and I would never leave it there either.... Taxi turned up at 8:45am, I called them to ask them if they are stupid - and asked for a refund. They absolutely don't give a S**T.

Fantastic service last night ! Friendly happy driver and on time. Thanks Jabir & Richard. 2 cabs booked

This company is the worst taxi company I've ever encountered. The mischarged me on several occasions, quoting one price via the app and then automatically deducting a more expensive fare via my bank card which I've challenged with their management on several occasions and they fail to respond. And they keep sending the drivers to the wrong address because of their automated system that doesn't give their drivers the full postcode. When you call, you are handled by an offshore call centre who are powerless to help. Last week the taxi didn't turn up on time and I had to drive to my destination instead, and they've taken a £3.50 cancellation fee. Again they will not respond to my complaint. I'm never using them again and have reported to trading standards.

Terrible company & even the drivers say so. Had a trip recently cancelled with Skyline with another driver showing up 30minutes later making us late for a booking which got cancelled and ruined our evening. I lost a deposit and what was to be a surprise for a friends birthday.
Skyline refused any compensation & after exchanging multiple emails blamed it on a faulty car.
Taxis smell like p*ss & s**t and they treat all staff and customers like animals.

Company needs investigating.

Had a terrible experience with a dishonest driver and got charged.
He clicked that he had arrived but he was no where to be found, later went ahead to click Passenger on board, knowing fully well he didn’t come to my location, drove around and ended the trip without me on board. I am still shocked till this very moment

Although the last Taxi Journey was professional and on time sadly this time I have to provide feedback on this disappointing Journey this morning

Today I arranged for a Sky Line Taxi to pick me up at 7 am to go to MK Train Station.I received a text with car details with information about the type of vehicle I would be picked up by including the registration number .

To my surprise although the vehicle arrived on time, the vehicle details did not match the type of car that was said to have been picking me up.Instead of getting registration LN67WCX I got LN16TXU instead of getting a black Hyundai i received a Toyota. Dispite the Driver arriving on time and confirming my name.

I feel the text that you should receive of the car details picking you up should actually match physically with the car picking you up.

As this is a safety hazard. Soo many women get raped and killed and attacked by getting into cars thinking its there Cab.

I felt very anxious throughout this journey this morning and hope that you understand the importance of accuracy to protect passengers.

I do not wish the feedback to hinder your bussiness, but I only kindly request that you make sure this never happens again.

The disappointing thing is that you lied when you said you sent me a text that you sent me both vehicles, I include pictures of the Whats App communication as proof.