Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

18 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Excellent price, quality and delivery. Had a small issue with my purchase but when I contacted the company they responded and resolved the issue within minutes no issues whatsoever! Great customer service, other large companies should take a leaf from their book!
Will definitely order again! Thank you for the great customer service and product

5 marzo 2022
Non scritta su invito
Logo di Skyli

Risposta di Skyli

Thank you so much!

Valutata 1 stelle su 5

The charging cable does not work so…

The charging cable does not work so although it all looks good I am struggling to actually use it. Was a gamble that didn't pay off!

1 marzo 2022
Logo di Skyli

Risposta di Skyli

Hi Jen,

Did you consider contacting us so we could replace the charger before leaving a negative review? Reviews like this badly impact a small business like ours and you haven't even given us the opportunity to rectify this situation.

In the rare case an accessory doesn't work, we always replace it immediately. We have sold over 100 Hidrate bottles and the only problem we've had with one is courier damage.

If you email info@skyli.co.uk (replying to order confirmation etc should come to us), then we'll replace the charging cable.

Thanks

Valutata 5 stelle su 5

Delivery is quick and efficient and…

Delivery is quick and efficient and customer service is fantastic - they responded to my email and sent out without question a replacement for a faulty product the day after I reported it.

18 novembre 2021
Non scritta su invito
Logo di Skyli

Risposta di Skyli

Hi Susan,

Thank you so much for your review :)

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, price for my order of a hidrate steel water bottle was half charged elsewhere, and the only issue was the box was slightly damaged, for the price this is not a problem!

27 ottobre 2021
Logo di Skyli

Risposta di Skyli

Thank you Simon :)

Valutata 5 stelle su 5

Highly recommend

Highly recommend! Thanks you for an easy, simple purchase. Arrived quickly and in great condition.

12 ottobre 2021
Logo di Skyli

Risposta di Skyli

Hi Paula,

Thank you so much for your review :)

Skyli

Valutata 5 stelle su 5

Bought a second & third Hidrate water…

Bought a second & third Hidrate water bottle for my daughters after buying my own previously. Easy order, quick delivery, great price. Very happy with all interactions with Skyli so far. They are very quick to respond to questions, and always very helpful. I like doing business with them, they seem like good people trying to provide good products at good prices and wrapped with an excellent service. I don’t provide many reviews but I thought I’d make the effort this time.

24 agosto 2021
Logo di Skyli

Risposta di Skyli

Thank you so much! :)

Valutata 1 stelle su 5

Unuseable item

Item so badly damaged the lid wouldn’t fit

23 agosto 2021
Logo di Skyli

Risposta di Skyli

Hello,

We apologise for that - We would never send the item if we knew it was in that condition.

I have replied to your email and I am sending you a new bottle first thing tomorrow.

Thanks
Skyli

Valutata 5 stelle su 5

Water bottle

Bought a water bottle arrived quick and everything spot on. Cheers

20 luglio 2021
Logo di Skyli

Risposta di Skyli

Hi Steve,

Many thanks for your review! :)

Kind Regards,
Skyli

Valutata 5 stelle su 5

Amazing hydratespark water bottle!!

Wanted one of these water bottles for ages and these are an amazing price & absolutely nothing wrong with it! Works perfectly!! So happy! Thanks

14 luglio 2021
Logo di Skyli

Risposta di Skyli

Hi Jessica,

Fantastic! We're so glad you're happy with your purchase. Many thanks for the kind review.

Skyli

Valutata 5 stelle su 5

Excellent

Excellent. Will now order another one🤣

10 luglio 2021
Logo di Skyli

Risposta di Skyli

Hi Anne,

Thank you for your review! We're so glad you're happy with your purchase :)

Best Regards
Skyli

Valutata 5 stelle su 5

Hidrate Spark water bottle…

I ordered a Hidrate Spark water bottle on a Sunday, with a discount code and free delivery. They website was not on Trustpilot at the time and there were no reviews on facebook so must admit I thought it was a scam. As it had the option to pay later using Klarna I thought I’d give it the benefit of the doubt (Klarna offers protection on online purchases too). The water bottle was delivered on the Wednesday so speedy delivery too! The box had seen better days (as per item description) but the product inside is like new. Very pleased and would recommend!

28 giugno 2021
Non scritta su invito
Logo di Skyli

Risposta di Skyli

Thank you so much Hannah!

We are so pleased :)

Valutata 5 stelle su 5

Great

I was a bit dubious as the website was new and I came to trustpilot and could not see any reviews. I just saw post on facebook to leave a review so I thought i would do my bit as I don’t tend to leave reviews

I paid £33 for hydrate bottle that I was about to buy for over double the price. Item was in fantastic as new condition how it was described. I told my friends who also made orders and they are all happy too!

I will continue to shop here in future

28 giugno 2021
Non scritta su invito
Logo di Skyli

Risposta di Skyli

Hi Anita,

Thank you so much for leaving a review. You're also our first Trustpilot review, so we do appreciate it big time! We will email you shortly with a little surprise. We are so happy that you and your friends are happy with your HidrateSpark bottles.

Thanks again,
Skyli.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più