SkyHike has been always my first choice for any Trek in Himalayas. I just love their hospitality
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We Thank Ben of Skyhikes for spending most of his day to change our flights with JetBlue which he originally made on our behalf back in March. He showed once again his professionalism and dedication i... Leggi di più
L'azienda ha risposto
Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation... Leggi di più
L'azienda ha risposto
Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all ex... Leggi di più
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Scritti dall'azienda
You enjoy living like a king when you travel. We enjoy helping you find the best available flights. Backed by years of experience in the travel industry, we at SkyHikes believe that when flight booking process is easy, you will travel more. That's why we've got a user-friendly website like this. With the best possible technology, we have made SkyHikes one of the smartest websites with advanced filtration making your flight booking easy.
Informazioni di contatto
Stati Uniti
- skyhikes.com
Leo rodriguez very good customer service
27 maggio 2023
Non scritta su invito
Risposta di Skyhikes
Dear Leudy,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
Risposta di Skyhikes
Dear Luz,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
He’s the best service
He’s the best service . Christopher Gonzales
Muy buen servicio
26 maggio 2023
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Risposta di Skyhikes
Estimada Aisha,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Skyhikes
Cristofer Gonzalez
26 maggio 2023
Non scritta su invito
Risposta di Skyhikes
Estimado Mildred,
¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.
Gracias Y Saludos,
Equipo de Servicio al Cliente
Skyhikes
Maya helped me find my Alaska Air…
Maya helped me find my Alaska Air codes. She went over the top and I am grateful for her.
24 maggio 2023
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Risposta di Skyhikes
Dear Mike & Liz,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
Great experience
Great experience, Sean helped me from A to Z to solve my issue.
Much appreciated
24 maggio 2023
Non scritta su invito
Risposta di Skyhikes
Dear Romeo,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
Risposta di Skyhikes
Dear Sir,
Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us.
Though, just to update you that we are not associated with United Airlines or any other Airlines. Skyhikes is an Online Travel organisation which provides the services related to Flight Reservation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
Eden was absolutely wonderful
Eden was absolutely wonderful. He helped me switch flights and getting me to my destination for my brother's funeral.
22 maggio 2023
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Risposta di Skyhikes
Dear Aspen,
We are sorry to hear about your loss and and hope everything will get better with time. We are incredibly grateful that you took the time out to leave us a 5-Star review! in spite of the situation & take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon and once again sorry for your loss.
Kind Regards,
Customer Service Team
Skyhikes
Total Scam
This business posed online as another business (American Airlines). They had an agent Upgrade my flight posing as a American airline agent. Then charged $437.68 for their service. I had already upgraded to premuim Class Two months earlier and was trying to upgade to 1st class (using AA miles)That is fraud. They do not tell the customer that they are not American Airlines and are a travel agency instead. He actually he ended the call with "Thank you for calling United Airlines". TOTAL SCAM
AFTER THAT STANDARD RESPONSE AND YOUR NICE BBB RATING OF F THATS ALL YOU GOT IM NOT DONE SCAMMMMMMMMMMMM!
15 marzo 2023
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Risposta di Skyhikes
Dear Russell,
We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American or United Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service.
We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to support@skyhikes.com so that we can serve you in a better way and make you happy.
Kind Regards,
Customer Service Team
Skyhikes
Helpful
When I reached out because I did not understand they responded right away.
9 maggio 2023
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Risposta di Skyhikes
Dear Ms. M,
Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us.
Kind Regards,
Customer Service Team
Skyhikes
scam
scam. They pretended to be American airlines, charged me 800 for an upgrade sent me confirmation emails including one pretending to be American. I called American and they said nothing had been ticketed, and they had not sent me an email
3 maggio 2023
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Risposta di Skyhikes
Dear Seb J,
We are sorry to hear about your disappointing experience with Skyhikes. However, this is to update that your flight has been upgraded successfully to Business Class already with American Airlines as discussed with you. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service.
We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to support@skyhikes.com so that we can serve you in a better way and make you happy.
Kind Regards,
Customer Service Team
Skyhikes
I spoke with a very nice man
I spoke with a very nice man . He was able to book our seats with no problem . Very helpful and nice .
23 aprile 2023
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Risposta di Skyhikes
Dear Donna,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Skyhikes
Extremely misleading company
This company has a misleading practice of pretending to be an airline company rep. If you read the other reviews, sometimes customers mistakenly think they called a major airline when in fact they didn't. The person responding to the reviews has to clarify in the response that they in fact do not work for that airline.
I similarly experienced this. The representative that I worked with also gaslighted me and made me believe that changing tickets on the airline portal online was not effective and not truly issuing me a ticket. He blatantly lied to me. He also pressured me into acting quickly stating that seats were disappearing as we spoke (which was possibly the only true thing he said).
I think this company has a practice of encouraging people who mistakenly call this number into thinking they are working with the airline agent and charging them an arbitrary travel agency service fee but hiding it under the guise of the ticketing fee with the airline.
18 aprile 2023
Non scritta su invito
Risposta di Skyhikes
Dear Corey,
We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service.
We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to support@skyhikes.com so that we can serve you in a better way and make you happy.
Kind Regards,
Customer Service Team
Thank you for helping me get the…
Thank you for helping me get the tickets that I needed in the right price. Great service! My representative was So friendly - I am very much appreciated!!!!!
17 aprile 2023
Non scritta su invito
Risposta di Skyhikes
Dear Inbal,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Very thankful to Clark for being such…
Very thankful to Clark for being such supportive and helpful when it came to my ticket not being issued due to some technical errors and when I explained my situation he made sure I was taken care of without having to pay extra.
9 aprile 2023
Non scritta su invito
Risposta di Skyhikes
Dear Delzhin,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Ben Davis was very helpful in a…
Ben Davis was very helpful in a confusing situation. He made sure I was taken care of and now I’m not longer stressed out about my first international flight. Thank you.
8 aprile 2023
Non scritta su invito
Risposta di Skyhikes
Dear Brittany,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Risposta di Skyhikes
Dear Sophie,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Shawn was great
Shawn was great, we had a difficult with tje reservation and he was very helpful till the last minute.
2 aprile 2023
Non scritta su invito
Risposta di Skyhikes
Dear Amad,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
Auth was ao helpful with my questions…
Auth was ao helpful with my questions regarding the checked bags at the airport and he was so patient. I also got a discount on my carry-on.
29 marzo 2023
Non scritta su invito
Risposta di Skyhikes
Dear Soha,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
I needed to find a flight from Chicago…
I needed to find a flight from Chicago to nyc(LaGuardia)? I had to pick up a friend but without flight number I called to see what time flight would arrive? The representative ( sorry forgot his name) was EXTREMELY helpful and figured out what flight my friend was on and it actually was delayed by over a hour! So glad I called and grateful for the help I received
29 marzo 2023
Non scritta su invito
Risposta di Skyhikes
Dear Kevin,
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.
Kind Regards,
Customer Service Team
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