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3,7
13 recensioni
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Placed a big order with this company and never again. They lie about same day dispatching. I received a mail stating mine shipped the following day and 6 days later, no tracking info and no responses to my messages. They finally did and guaranteed it would ship the following day, and nothing. Then they claim they were out of stock of labels lol. Fifth company I’ve ordered form an far and away the worst
I purchased two vials of MT2, their shipping policy says it ships same day or next day. It never shipped. I reached out and they said it was out of stock even though I had a confirmation email that my order was “currently being packed and ready to ship”. Not sure why they wouldn’t list that a product is out of stock; they then proceeded to refuse to give me a refund. Their prices constantly fluctuate, the higher discount coupon you have they raise the price of the regular product so that they cancel out. Very fraudulent and non-transparent. It’s a roll of the dice if you order from SKO Compounds. I have screen shots of all the emails and transactions.
Keep in mind if you order from here and try to cancel they will refuse. Even if the payment is not verified and item is not packaged/shipped, they will refuse to cancel and refund the order.
This should be made clear and explicit in their refund section. Refund section only discuses items that have been shipped.
Risposta di SKO Compounds
Hi US Consumer.
We appreciate you taking the time to write something.
It would be more effective if there was a way to identify you other than "US Consumer" so we could reach out to you and do our best to find a solution.
Great companies are honest and to be honest here - we have guidelines our customer support team follows.
We take a tremendous amount of pride in what we do and work extremely hard to make sure everyone has a great experience with us.
Please reach out back out to us - if not. Best of luck on your wellness journey.
I’ve ordered from SKO multiple times and every time I’ve ordered I have had very good experiences so far so good, hopefully they keep this up 🦾
Excellent service and communication from the support team. Great products and point system.
Amazing company, great prices, all the information you need is directly on the website, also if you have any questions you can contact them through email and they will respond quickly. Will definitely be ordering again.
Missed the Tesamorelin in my order of 7 items and chatbots kept telling me it was dispatched but nothing has been sent. Was very excited, now very disappointed.
Amazing. Very quick to contact you and solve all your problems. Very polite and hardworking to give you the best experience
Was kinda sketched out at first bc they had no reviews but aye we sent it and im not disappointed in the least! Best peps i ever done! I even got all my friends to switch over from their other suppliers! So Billy if you see this i better be getting something outta this! No im totally joking Haha. But seriously if your looking for the best peps in the states and the best customer service, look no further!!
Had a delay on a order but was contacted directly about the order. Customer service was great! SKO Compounds took care of the order and made sure I received it. Communicated great through out the process. Even reached out after the order arrived to make sure all was good. Definitely recommend!
Owner reaches out to me as well and ran me through the whole process also answered every question I had 100% recommend!
Great customer service and fast shipping. The owner personally reached out to me to guide me through the entire process. Highly recommend SKO Compounds!!!
Risposta di SKO Compounds
our pleasure!!
Risposta di SKO Compounds
lets goo!! glad to help!
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