Overall great experience. Very good price relative to most places and service is as good if not better.
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I purchased a spray tan at their flatiron location and booked it for last saturday. I get a call the Thursday before telling me that they don't offer spray Tans at that location. I understand mistak... Leggi di più
L'azienda ha risposto
Knowledgeable aesthetician, Anna, gentle yet thorough. Did not push products, listened to my needs. And detailed hand- enjoyed the facial very much - safe and clean environment
Don’t buy online before u schedule the appointment, because the give you after 2 months and don’t return the money
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For over 20 years, Skin Spa New York has offered in-demand skincare at affordable prices. From the moment you step into one of our locations in NYC or Boston, you’ll experience the luxury without the luxurious price tag. Whether you’re looking to relax with a custom facial or try out laser hair removal, you’ll feel pampered, beautiful, and healthy. Every member of our Skin Spa team works hard to ensure you get the best treatment possible. You can trust our knowledgeable, skilled, and professional staff to help you from start to finish. From consultation to post-procedure, you’ll be in good hands. Clearly committed to beautiful skin, SKIN SPA prevents, corrects, smoothes, tightens, lightens, erases, and banishes wrinkles, large pores, sun damage, age spots, skin laxity, and unwanted hair. Whether you’re looking for anti-aging treatments or a glow-up before a big event, Skin Spa New York has you covered. We can’t wait to help you feel and look your best for whatever your day holds.
Informazioni di contatto
West 20th Street 11, 10011, New York, Manhattan, Stati Uniti
- 212-620-0033
3,3
Nella media
8 recensioni
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Overall great experience
Overall great experience. Very good price relative to most places and service is as good if not better.
23 marzo 2022
Non scritta su invito
No Refund Policy is Unacceptable
The only reason I’m giving one star is because Ava has been terrific with my facials, and has improved the condition of my skin over all the time I’ve been going to her.
But the shady and deceptive business practices I can’t do. They tell you after the fact that they have a “no refunds policy.” They sure conveniently forget to say that when they are practically arm-wrestling with you to buy treatment packages while you are just trying to pay your tip, get out of there, and get on with your life. This should be the first thing they tell you. But if they do that, they know many folks would not purchase packages on the spot like that. Who wants to throw away hundreds of dollars like that?
And what business doesn’t have some sort of refund policy - especially in cases like this when you just bought a package a few days before and never used used any of the sessions? This makes no sense. Anything can happen. It’s pure greed and coercion.
It is also not a way to keep your customers. I have been going there for years. But their treatment of me with this guarantees that I won’t be anymore. But on my way out, I intend to get my money back, and have already taken steps to take my complaint to the state. I deal honestly and upfront with people. And I have been a good customer for years. They picked the right one to pull this nonsense with because I am not having it.
6 ottobre 2021
Non scritta su invito
Don’t buy online before u schedule the…
Don’t buy online before u schedule the appointment, because the give you after 2 months and don’t return the money
21 agosto 2021
Non scritta su invito
Risposta di Skin Spa New York - Flatiron|Chelsea
Hello Amanda,
Good morning! Thank you so much for being willing to share your honest feedback.
Our sincerest apologies that your experience was rated 1 out of 5 stars. At Skin Spa, customer satisfaction is something we take very seriously and would never want to compromise under any circumstance. Would you be willing to share where you think we went wrong during your experience with us?
If you wouldn’t mind, we would like to have any further feedback pertaining to your experience since the review didn't state anything specific. Please let us know of any questions or concerns you may have.
In Wellness,
Skin Spa New York
Reema is the best
29 marzo 2021
I love the new flatiron location
I love the new flatiron location. it is on the ground floor. I have been getting laser hair removal her for year. I just started seeing Rima. She is great. Always pleasant and very knowledgeable.
28 febbraio 2021
I purchased a spray tan at their…
I purchased a spray tan at their flatiron location and booked it for last saturday. I get a call the Thursday before telling me that they don't offer spray Tans at that location. I understand mistakes happen, so I ask them to please refund me for the spray tan as I can't use it. They tell me that they have a no refund policy and I will have to use it for another service. Apparently they are reaching out to corporate to see if I can get a refund but I'm positive no one is doing anything and I just lost $80. Its been over a week and I've heard nothing. Terrible.
22 febbraio 2021
Risposta di Skin Spa New York - Flatiron|Chelsea
Hello Kristen,
Thank you so much for contacting us about this. Our Flatiron manager should be in touch with you shortly if she has not been already. We will make sure you are taken care of!
Facial
Knowledgeable aesthetician, Anna, gentle yet thorough. Did not push products, listened to my needs. And detailed hand- enjoyed the facial very much - safe and clean environment
1 febbraio 2021
I felt really happy and satisfied with my deep massge
I felt really happy and satisfied with the service provided. I went for a deep massage and after I felt very relieved and relaxed.
Great staff will be coming back soon!
24 gennaio 2021
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