Very disappointed in the eye cream I purchased 3 weeks ago. It wasn’t cheap at £70 for 15ml so it was a little birthday treat for myself. However, after using it “sparingly”on both eyes it’s completel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Gave me Perioral Dermatitis. No response from customer service. Awful! The scent is so strong, it burns yet is supposed to be gentle. And i spent £188 on these three products that i will never use ag... Leggi di più
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Leggi di più
L'azienda ha risposto
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Informazioni di contatto
London, Regno Unito
- store@skinrocks.com
- skinrocks.com
3,6
Nella media
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast delivery and helpful that you…
Fast delivery and helpful that you could track parcel on route
16 marzo 2023
Risposta di Skin Rocks
Hello Tracy, happy to hear your order arrived quickly. Enjoy your Support Oil, we can't wait to hear what you think! Lucy, Skin Rocks Team.
Very happy
I purchased Retinoid 2 on recommendation after using Retinol for years. Only been using it about a week and all ready I love it.
I will certainly purchase again.
Fast free delivery as well!
Highly recommended Skin Rocks ❤️
16 marzo 2023
Risposta di Skin Rocks
Incredible to hear you purchased a Skin Rocks product based on recommendation Helen 💙 We are so happy that you LOVE Retinoid 2 and would repurchase! Thank you for taking the time to leave us a great review. Lucy, Skin Rocks Team.
Easy to order and very prompt delivery
Easy to order and very prompt delivery. Fantastic product!
15 marzo 2023
Risposta di Skin Rocks
Hello Sarah, your review is wonderful, thank you! Great to hear you are finding the Support Oil a fantastic addition to your skincare routine! Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Thank you for your review Andrew, we are happy to hear your experience shopping with Skin Rocks has been positive! Enjoy your Retinoid and moisturiser. Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Hello Stephanie, thank you so much for your great feedback, we hope your skin will love The Moisturiser! Lucy, Skin Rocks Team.
Brilliant service!!
16 marzo 2023
Risposta di Skin Rocks
Thank you Natalie, your continued support means so much to us. It's great that your skin is enjoying Retinoid 1, so much so you have ordered a refill 💙 Lucy, Skin Rocks Team.
Great products & buying experience
I ordered the support oil about 7am on Thursday via the Skin Rocks website and it had arrived 24 hours later, without me paying extra for quicker delivery too. I liked the personal touch of the note from Caroline hoping I enjoy the products and thanking me for buying. The website is super quick and easy to use. And I LOVE the product. I also have Retinoid 1 which is amazing. The moisturiser is next on my list and I can’t wait to see what comes next. I’ve followed Caroline & Skin Rocks on socials for ages, and I’ve followed a lot of the advice (real women on their socials, love!) Everything is broken down, easy to follow and with zero bull**** which is a breath of fresh air.
16 marzo 2023
Risposta di Skin Rocks
Hello Jackie, your review is so fabulous, thank you for taking the time to share your feedback - I know this will put a huge smile on the faces of our Skin Rocks Team 💙 The Support Oil is a wonderful addition to your routine and works beautifully with your Retinoid. Thank you for your loyalty and kindness. Lucy, Skin Rocks Team.
Fantastic customer service especially…
Fantastic customer service, especially when enquiring to when it would arrive (Hoping it would arrive before Mother's Day, and it did) received a very personable response back.
15 marzo 2023
Risposta di Skin Rocks
Hello Adam, thank you for your lovely feedback - It was a pleasure to assist you and I hope that your Mothers Day gift went down a treat! Lucy, Skin Rocks Team.
Prompt and good communication
23 marzo 2023
Risposta di Skin Rocks
Hello Clare, thrilled that your experience shopping with Skin Rocks is worthy of a 5 star review! Thank you so much for taking the time to leave us feedback. Lucy, Skin Rocks Team.
Always a worry when you order from…
Always a worry when you order from overseas. The time before you receive your products. Pleasantly happy with my quick delivery. More importantly love my purchases.
22 marzo 2023
Risposta di Skin Rocks
Great to hear you love your Skin Rocks moisturiser and Support Oil Anne, thank you for taking the time to leave us great feedback. Lucy, Skin Rocks Team.
Just as I expected absolutely excellent…
Just as I expected absolutely excellent process & products
Easy ordering system & prompt delivery
Support Oil & Moisturiser just Amazing
Thank you
14 marzo 2023
Risposta di Skin Rocks
You have purchased a wonderful combination of products with your Support Oil & The Moisturiser Sandra! Thank you for your 5 star feedback! Lucy, Skin Rocks Team.
Amazing !!
Amazing !!! I live in Sydney Australia and my package arrived so fast, faster than deliveries ordered locally !!!! Love the products and really trust that they are what you say they are. Thank you for making me beautiful
19 marzo 2023
Risposta di Skin Rocks
Thank you so much for your incredible review Samantha! Wonderful to hear you love your Support Oil & The Moisturiser and the impact this had on how you are feeling 💜💚 Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Hello Louisa, great to hear your order arrived so quickly and you get to start using your products - enjoy! Lucy, Skin Rocks Team.
Exactly as ordered
The product was well described, arrived in 3 days and was exactly as explained in the app.
19 marzo 2023
Risposta di Skin Rocks
Hello Irene, wonderful to hear you referred to the Skin Rocks App when making a decision on your skincare purchase. We hope you'll love The Moisturiser and let us know what your skin thinks of this product 💚 Lucy, Skin Rocks Team.
Really fast service
Really fast service. Ordered and came next day. Very impressed and love the products.
14 marzo 2023
Risposta di Skin Rocks
Hello Leah, thank you for taking the time to leave a 5 star review, we hope your skin will LOVE your moisturiser and Support Oil! Lucy, Skin Rocks Team.
Outstanding experience & product
Outstanding. Couldn’t have been an easier shopping experience and the product itself (skin oil), including the packaging, is perfection. Arrived super quickly and appreciate not having to pay extra for shipping. Highly recommend.
22 marzo 2023
Risposta di Skin Rocks
Hello Sarah, your review is equally outstanding, thank you! Delighted to hear you are enjoying the Support Oil 💜 Lucy, Skin rocks Team.
Risposta di Skin Rocks
Thank you Jane, your review means so much to us - we hope your skin loves The Moisturiser and Support Oil! Lucy, Skin Rocks Team.
Instant results
Super quick delivery to the other side of the world and I have noticed an immediate difference using the oil on an inflamed, dry are of skin on my neck
22 marzo 2023
Risposta di Skin Rocks
Hello Lisa, how wonderful to hear you are seeing results already on your irritated skin, we are so pleased! Lucy, Skin Rocks Team.
Fast and efficient
22 marzo 2023
Risposta di Skin Rocks
Thank you for your 5 star review Sally, your continued support means so much to us! Lucy, Skin Rocks Team.
Product came swiftly and is great
18 marzo 2023
Risposta di Skin Rocks
Hello Jeff, great to hear your positive experience shopping with Skin Rocks, thank you! Lucy, Skin Rocks Team.
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