Skin Physics® Recensioni 2.199

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l can... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My genuine review is this: Skin Physics’ range is absolutely great for every issue/problem/preference any lady or gentleman is experiencing with their skin. I have been using Skin Physics products... Leggi di più

Valutata 5 stelle su 5

These products in the Vit C range are exactly what they claim..... was a little cynical after trying SO many Vit C 'Wonder' Serums :( Surprised to find this actually is a really beautiful product. Non... Leggi di più

Valutata 5 stelle su 5

I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per la cura della pelle
  2. Farmacia

Informazioni su Skin Physics®

Scritti dall'azienda

Promo Image

Backed by Science Powered by Nature

At Skin Physics® we are driven by discovery and innovation, combining the best of science & nature to create powerful, natural cosmeceutical skincare.

Highly awarded locally and internationally, our products are proven to work. We embrace the needs of our customers and continually innovate to introduce new targeted solutions that are both safe and highly effective for every skin type & tone.

Our products are made in Australia & New Zealand, using only the rarest and most effective ingredients from the most pristine sources around the world. We avoid irritants, harsh parabens & sulphates and we don’t buy into ‘faux-science’.

Our team is deeply committed to environmental care and protection, our success depends on respect for and conservation of natural resources. We make every effort to manage and lower our global impact and we’re passionate about working with partners who are conscious of their environmental impact.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2199 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

74 - Dragons Blood works wonders

The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l cannot fault it. I am 74 been using it for approximately 11 years and even after a stroke l am told that my skin is amazing for an old gal. I highly recommend the products to you all.

16 giugno 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Cheryl, Thank you so much for your wonderful review! It's so lovely to hear your feedback and that our Dragon's Blood range has been a part of your skincare ritual for a prolonged period now, delivering amazing results. We hope our products continue to be a part of your regime for many more years to come :)
- Team Skin Phsyics x

Valutata 1 stelle su 5

No customer services

Up to this year, I have been a loyal customer for over 20 years. However, the company stopped sending me the subscription saying it's out of stock for nearly 2 months, and yet this product has been on sale on their website all this time and new customers are writing good feedback on their website. I have emailed the customer service and messaged them on Messenger multiple times, but there's never been any response from anyone. I have good reason to believe this company has changed ownership and its management has been appalling. Previously the company had a phone number and always responded to all enquiries promptly. But all this has stopped from the end of 2025. I will reconsider whether I will continue to use their products and I think everyone should take notice of this problem.

17 febbraio 2026
Non scritta su invito
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Wendy, thanks for reaching out to Skin Physics . We understand a member of our team has got in contact with you regarding our current technical issue re New Zealand shipping. We can assure you that we're working hard on getting this back up and running and will be in touch the moment it is. In the meantime, we recommend Amazon for New Zealand online purchases. We appreciate your feedback and thanks again for contacting us.
Team Skin Physics

Valutata 3 stelle su 5

Awaiting feedback

Haven't heard back about reestablishing lapsed automatic monthly order for skin physics wrinkle cream whilst in hospital with complications from knee replacement

15 ottobre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Patricia, thank you for reaching out to the team. We understand our customer care has been in contact with you. We sincerely apologise for the inconvnience as we rectify our New Zealand shipping and will be back in touch as soon as it's live again.
- Team Skin Physics

Valutata 5 stelle su 5

Used these products for a very long time

l have used your products way before the name change that must be well over 16yrs, l would never put anything else on my face or neck.

17 gennaio 2025
Non scritta su invito
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Jane, thank you so much for your feedback. It's so lovely to hear from our long-time Dragon's Blood customers :)
- Team Skin Physics

Valutata 5 stelle su 5

I've found my new skincare essential

I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price. I'm completely converted

10 settembre 2025
Non scritta su invito
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Jerry,
Thanks so much for your feedback! We're thrilled you've found our Dragon's Blood range and that you're just as thrilled with your hydrated, plump skin...
– Team Skin Physics x

Valutata 2 stelle su 5

I have no complaints about the product just the customer service

I have no complaints about the product.

I have been trying to contact the company since Monday24 November and leaving two messages a day.

I have been buying their product for at least 20 years and always by making contact by phone I do not like buying over the internet. I Learnt this week Sam has left the company such a pity I always received good customer service.
I would like to order my products while it is on sale. They obviously do not want my business.

I hope to hear from them no later than Friday 28 November.
Kind regards

Leonie

24 novembre 2025
Non scritta su invito
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Leonie,
Trust this finds you well and great to hear you're a longstanding fan of our products.
I understand a member of our Customer Care team reached out to you on the 28th of November and we will endeavour to do our best to assist you with your query. Please continue to liaise with our team via customercare@nuchev.com.au as this is the recommended point of contact.
- Team Skin Physics

Valutata 5 stelle su 5

I love the product

I love the product, I have used it before and had moved off to some other brands but using it again reminded me of how much I used to like it.
Although my getting in touch this time was purely a customer service issue and many thanks for your great help.

21 ottobre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Janet, thanks so much for your feedback. We're so glad to hear Skin Physics is back in your routine and hope you're just as thrilled with your results.
– Team Skin Physics x

Valutata 5 stelle su 5

Excellent products and service have been using Skin Physic’s…

I have been using Skin Physic’s products for years and love them.
The service is excellent and delivery prompt.

9 ottobre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Thanks for getting in touch, Beth! We love to hear from our loyal Skin Physics customers - and great to hear about your delivery experience too!
– Team Skin Physics x

Valutata 5 stelle su 5

The perfect products.

I have found that Skin Physics is the go-to company. My skin has never been better and now a friend has changed from her old product to Skin Physics.

2 ottobre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Thanks so much for your feedback, Elizabeth. We're so happy you and your friend have found us!
– Team Skin Physics x

Valutata 5 stelle su 5

Excellent products

Very affordable And effective products

25 settembre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Thank you for your feedback, Teresa! We're so glad you're pleased with your results.
– Team Skin Physics x

Valutata 5 stelle su 5

Very High Quality Products!

I really like the products from Skin Physics. They seem to base their ingredients on science, which isn't overly common in my experience. Their Polyglutamic Acid is an excellent product. It's super hydrating in numerous ways due to the combination of both Polyglutamic and Hyularonic acids which work together for deep hydration. Very high quality!

2 agosto 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Carolyn, thanks so much for your review of our Polyglutamic+ Intensive Hydration Serum. We're thrilled that your skin's loving it - and we love to hear it!
– Team Skin Physics x

Valutata 5 stelle su 5

Amazing arrives earlier than you think…

Amazing arrives earlier than you think and the products are amazing always get compliments on my skin love you guys

26 settembre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Janine, thank you for sharing your feedback on Skin Physics! We're so glad to hear you're loving the results of your routine.
– Team Skin Physics x

Valutata 5 stelle su 5

New skin who dis?

Amazing products, beautiful packaging, fast delivery. Only possible improvement would be to put the Dragon's Blood 3-in-1 cleanser in a pump dispenser.

11 settembre 2025
Logo di Skin Physics®

Risposta di Skin Physics®

Hi Romy, thanks so much for your feedback. We love to hear from our Skin Physics customers, and we've noted your advice on our Dragon's Blood 3-in-1 Advanced Treatment Cleanser.
– Team Skin Physics x

Valutata 5 stelle su 5

Maximum result pack

I got the maximum result pack. My skin hasn’t look this good in ages. I even got compliments about my skin as of late. So I’m very happy with this product and will continue to buy skin physics.

30 agosto 2025
Valutata 1 stelle su 5

Worst customer service experience

Worst customer service I have ever experienced. I'm a regular customer but have had a delivery issue with my latest order. In the past week I've made about 7 phone calls and sent three emails to their customer service but absolutely no response from them. Extremely disappointed as I've enjoyed using their products.

16 agosto 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più