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Dettagli dell'azienda
Scritti dall'azienda
SkinCrew.com is a premium American online destination for skincare and beauty products, offering a curated selection of trusted international brands and innovative skincare solutions. Our mission is to help customers achieve healthier, more confident skin through high-quality products, expert guidance, and personalized skincare routines tailored to individual needs.  At SkinCrew, we are passionate about making effective skincare accessible while ensuring authenticity, quality, and excellent customer service. We carefully select products designed to support a variety of skin concerns, from everyday skincare essentials to targeted treatments, helping our customers build routines that work for their unique skin goals.
Informazioni di contatto
15442 VENTURA BLVD., STE 201-666, 91403, Sherman Oaks, Stati Uniti
- 818 423 4076
- shop@skincrew.com
- skincrew.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Terrible Customer Service and Failure to Honor Promotions
I placed a major order during their Labor Day 20% cashback promotion, but their system only credited the default 5%. Getting it fixed required chasing support for weeks, only to deal with their clunky website and split the difference into multiple codes that wouldn't stack at checkout. Extremely frustrating and poorly managed. There are plenty of authorized, professional skincare retailers out there—I will not be ordering from SkinCrew again
I asked for express and it was shopped…
I asked for express and it was shopped 4 days later. Unfortunately i left snd had to leave it.
Ordered 5 items , never received them.
Ordered five items and was charged immediately.
After seven days, there was no update on processing, fulfillment, or shipping, and customer service was unresponsive. I ultimately had to dispute the charge. Based on this experience, I would not recommend this company.
No product but a ton of spam
I ordered the product 12 days ago. I have yet to received even a notice of shipping, but that hasn't stopped your company from spamming my inbox. STOP.
Customer Service to the rescue.
You would have gotten 5 stars, but my order was suspected of fraud and not filled until I checked several weeks after I ordered it. Your customer service people solved the problem and sent it poste haste. Lorna Flynn
Took forever to get product
Took forever to get product, and even after it was shipped the product was delayed
Thank you Guys for prompt answer to my…
Thank you Guys for prompt answer to my email- Happy to get my package!
Incomplete order/0 Responsibility taken
My order was incomplete. Dual facial treatment system with one of the components missing. Skincrew refused to acknowledge the mistake.
Very good communication as with regards…
Very good communication as with regards to updates on shipping
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