Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Leggi di più

Valutata 5 stelle su 5

Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mangimi
  2. Negozio di animali

Scritti dall'azienda

Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

908 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hassle free delivery, excellent product

Ordering is straightforward and delivery is speedy. Most importantly, our dogs love the product!

30 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

We are pleased that your dogs love the food Alan. Thank you for taking the time to review x

Valutata 5 stelle su 5

Great

Always use Simpsons good food delivered fast

22 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review Helen x

Valutata 5 stelle su 5

Great product lovely quality...

Great product lovely quality...
Please make it easier to set safe place instructions delivery 🙏 otherwise amazing service 🙏 thank you

18 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review Saffron x

Valutata 5 stelle su 5

Novel protein great for IBS

The food I got for my dog with IBS is part of their range of novel proteins ... and the Kangaroo and Ostrich varieties are been devoured by a dog that had started to turn his nose up at the limited gastrointestinal food he had been on over the last year I am very please with the product and the impact on my dogs life

20 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

We are so pleased to hear that your dog is loving the food. Hope he feels better soon. Thank you for taking the time to review x

Valutata 5 stelle su 5

Reliable as always

As a regular customer I never had any problems with order or delivery. The saying is everbody is only as good as their last job and if their last job is bad you don't return to them but Simpsons never let me down

22 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review George x

Valutata 5 stelle su 5

Arrived on time

Arrived on time. My cat loves the chicken,salmon shrimp flavour.

21 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

So pleased to hear that your cat is loving the food. Thank you for taking the time to review x

Valutata 5 stelle su 5

Great product

Always great service and no upset stomachs

21 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review Nicola x

Valutata 1 stelle su 5

Never experienced such unprofessional…

Never experienced such unprofessional and rude customer service. No care for customer who’s ordered numerous times! I received no updates on my order that’s been out for delivery for 2 days- the response I received was blunt, rude and no apology which is shocking coming from an established company. Will not bother again. Plenty other amazing brands to support!

22 maggio 2024
Non scritta su invito
Logo di Simpsons Premium

Risposta di Simpsons Premium

Sorry to see your review Julie. The parcel left us on the 20th and unfortunately the driver ran out of time on the 21st but pleased to see your parcel did get delivered as we said it would ( on the 22nd) before leaving the review. It is showing on the system that you were emailed from the courier (always advisable to check the spam folder in case it goes in there). You asked for a refund for your delivery fee which it was merely pointed out that you didn't pay for delivery as it was free?

Valutata 5 stelle su 5

Have been using Simpsons dog food for…

Have been using Simpsons dog food for many years and they have always been helpful and prompt with deliveries. Our dogs have loved their foods and have stayed very fit and well.

15 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review Diane. We are pleased that the dogs are doing well on the food x

Valutata 5 stelle su 5

Top quality dog food

Top quality dog food. My girls love it. Fast delivery.

15 maggio 2024
Logo di Simpsons Premium

Risposta di Simpsons Premium

Thank you for your kind review Karolina. We are pleased your girls are loving the food x

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più