Simply Utopia Recensioni 

426
•
TrustScore 3.5 su 5

3,7

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Valutata 1 stelle su 5

Bed frame turned up the foot board no fitting fitted contacted customer service none existent pretty much was agent to be with me.next day no one turned up pay cheap and cheap customer service and rud... Leggi di più

Valutata 5 stelle su 5

Canterbury double bed frame delivered on time, well packed & undamaged & at best price. Fitted together with help from friend, needs 2 people. Not used yet but seems sturdy & instructions not bad. Onl... Leggi di più

Valutata 3 stelle su 5

Storage box delivered safely, eventually. Packaging just adequate, one torn dent but had not damaged the contents. Easy assembly, all parts included & fitted well together. Large size means the box do... Leggi di più

Valutata 5 stelle su 5

Bought the furniture unit from here as other, more popular sites were selling same product, but much more expensive. I received my delivery 2 days later. Only thing that wasn't expected, is that I... Leggi di più

Dettagli dell'azienda

  1. Negozio di generi vari

Scritti dall'azienda

Simpy Utopia offer a vast range of high quality home furniture; ranging from your child's bedroom to your dining room chairs. This includes home decor and furnishings along with luxurious gifts to suit anybody. Free delivery on all items. Sign up now t...


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

426 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,7

Tutte le recensioni

(426)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I give 5 stars

I give 5 stars , for really quick delivery, also product is very good value for money , with free delivery , I will definitely use this company again .

8 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

It's a con.

After not receiving any goods and minimum contact with SimplyHopelessUtopia I requested a refund by email as no-one will speak direct by phone, just a (leave your number and...)
No-one has answered to acknowlege my request.

7 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Would never use again

Would never use again! Ordered items on 14th Sept, nothing received as yet! Have emailed them, tried to call them which always goes straight to voicemail. Will never use them again!.

6 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Appalling!

Appalling!
The order was over 15 days late and I couldn't even get through customer service as it is an automated message.
No reply to emails as I was trying to track the order.
The item is damaged and if my clothes were not on the floor, I would send it back.
The driver left the pallet outside my door, blocking the traffic and I was expected to carry a chest of drawers and a wardrobe inside the house - considering I'm a 5'3 and 108lbs it is not an easy task to fulfill! Terrible experience overall.
I wish I could add the pic so you could see the damage!
Avoid at all costs!
Terrible disappointment
(Still waiting to hear from customer services)

20 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Placed an order on Wed 14th

Placed an order on Wed 14th. I received no communication, until today saying that the order will be delivered today. Baring in mind I work 9-5. Got a phone call from a neighbour say the order which was a mattress was left outside! All now not heard a word! Would not recommend nor will I ever use the Company again. Disgusted by the lack of communication and my goods just left out on the doorstep like trash. RUDE!!!!!

17 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

AVOID

The item arrived damaged and they accused me of damaging it and refused to replace it. AVOID.

10 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

poor service

Placed an order for a sofa. Arrived in two days’ time but driver refused to take it off the truck because he was alone. So, he took it back. Called Simply Utopia few times, no response. I emailed the customer service, good response but slow. Took almost two days to arrange new courier. 5 days in, no response from either courier, Tufnell or Simply Utopia. Not sure when I will get the sofa. Poor service and response from both.

31 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

Simply Utopia damaged bed

Simply Utopia sent me a damaged bed, at first i contacted them via email, they said it would be rectified, then nothing, they wont answer phone calls or emails. If you use this company be it at your own risk. As you could be left with damaged goods.

12 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Thank you customer services

Ordered a patio table there was a slight delay but customer services were excellent thank you Charlotte kept me updated and we were not disappointed lovely table. So pleased and well packed and easy to put together! Many thanks for your assistance.

2 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

Ordered a bunk bed Didnt get what i was…

Ordered a bunk bed Didnt get what i was expecting, and then when i did set it up it had few dents in the metal work and had quite a few scratches on and could see they have tried to paint over them !!! Wouldnt use this site again and definitely would not recommend to anyone 👎🏻 poor quality and for the price you pay

25 luglio 2021
Non scritta su invito

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