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Silver Fox Recensioni 172

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Amber and Alex came to show me how the new updates facilitated label printing. They were patient and thorough in their explanations and where more than happy to answer all my questions. Top service, I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always 5 Stars to Miro ! Silverfox labeling software is one of a kind but there are occasions where I need some assistance to locate a label or have a custom label made for us - thats where Miro and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Customer Services and was quickly put through to Miro, who helped me set up one of our company’s existing labellers. He made everything straightforward, clear, and easy to follow. The who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di manifattura
  2. Ingegnere elettrico

Scritti dall'azienda

Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

172 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent communications

Excellent communications, including a teams call to walk through the setup of our new label printer and license key. Highly recommend.

13 giugno 2024
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Risposta di Silver Fox

Hi

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Fox in a box Printer

Took us just 10 Minutes to set up the Printer, and after watching all the online help videos we was off printing the labels our company needed for our project!

The software is really easy to use and understand which has made life so much easier.

Everyone I've dealt with at silverfox is really helpful

Many Thanks

Lee @ TG Rams Ltd.

5 giugno 2024
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Risposta di Silver Fox

Hi Lee

Thank you for your review.

The Fox-in-a-Box is undoubtedly a one-of-a-kind solution, and we're glad you are getting the most out of it.

Make sure you get the most out of your solution and book your free-of-charge training with the team to save even more time on your jobs! We're happy to help!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Very quick turnaround

Very quick turnaround, despite changes after order was placed. Super efficient sales and management teams.

30 maggio 2024
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Risposta di Silver Fox

Hi Michael,

Thank you for your review!

Yes, we try to be as proactive as possible when responding to customer queries. Time is the one resource you cannot get back, and when it comes to projects, typically, it is the most valuable asset!

We look forward to supporting you more in the future.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

this is very good

this is very good

9 maggio 2024
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Risposta di Silver Fox

Hi Yousif

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Good website for selecting the products…

Good website for selecting the products you search for.
Great Labels too - just what we needed. quick ordering thanks

7 maggio 2024
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Risposta di Silver Fox

Hi there!

Thank you for your review. We appreciate it!

We are continuously improving our website to make it as easy as possible for our customers to purchase and reorder, so receiving positive feedback like this helps!

remember, if you have any questions about anything you see on the site, don't forget you can call +44 (0) 1707 37 37 27 to ask one of our expert team.

We are looking forward to supporting you again soon!

All the best,

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Printer / text alignment

Had an issue with printer / text alignment. Miro responded within 20 minutes and issue resolved a few minutes thereafter.

29 aprile 2024
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Risposta di Silver Fox

Hi Gordon

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Great customer service

Great customer service, very quick to reply and solved my issues perfectly.

23 aprile 2024
Non scritta su invito
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Risposta di Silver Fox

Hi Sean

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Fantastic support

Fantastic support. We had an issue with our printer and within 2 hrs we had a teams call to rectify the issue which was successful

26 aprile 2024
Non scritta su invito
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Risposta di Silver Fox

Hi Gary

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Resolution to my issue

Hi Miro,
Thank you so much for your assistance you provided in resolving my issue which involved the fonts being too large and not being able to change them.
I am now able to print my labels with the correct fonts.
Thanks once again.

25 aprile 2024
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Risposta di Silver Fox

Hi Aubrey

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Thermal UV resistant labels

Very friendly and helpful sales and support staff,
Quick turn around on deliveries, high quality labels

10 aprile 2024
Logo di Silver Fox

Risposta di Silver Fox

Hi Michael

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Great service from Miro and the team .

Great service from Miro and the team .
Highly recommended .

19 aprile 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Alan

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

We use Silver Fox printers on all our…

We use Silver Fox printers on all our sites and have done for many years. The products are great and the customer service is fantastic with them even offering free onsite training.

17 aprile 2024
Non scritta su invito
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Risposta di Silver Fox

Hi Claire

Thank you so much for your review. I believe Dom went to your site to conduct the training, and Amber has been helping you with your labelling queries. I have passed your feedback on to them.

If you have any further questions, you are welcome to get in touch with the team. We are happy to help with any labelling queries.

All the best,

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Great customer service and great…

Great customer service and great product!

11 aprile 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Jamie

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Amber at Silverfox is extremely helpful…

Amber at Silverfox is extremely helpful and responsive to email.
Would highly recommend.

11 aprile 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Nigel

Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Great service and customer support.

Great service and customer support.
I Purchased the Basic Labacus Innovator software and
Prolab Laser Self-Laminating Wrap-Around Cable Labels. The labels are great quality and the software is very easy to use.

3 aprile 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Shaun

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Using the Legend 2 part laser print…

Using the Legend 2 part laser print labels for panel builds. Great product, easy to use and customer service is fantastic. Really helpful and willing to give ant training required.

25 marzo 2024
Non scritta su invito
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Risposta di Silver Fox

Hi Ian

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

Always a great service from Silverfox.

Always a great service from Silverfox.

Constant contact and if there are any issues they are at the end of the phone ready to help.

Make my job very easy!

20 marzo 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Scott

Thank you for your review. We appreciate it!

We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.

Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

We are using the Legend labels

We are using the Legend labels, these are the cheaper ones that come on a roll Horizontally and needed a bit of setting up. Miro Wachulski from SilverFox was very helpful and got it sorted for us.

6 marzo 2024
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Risposta di Silver Fox

Hi Ilyas

Thank you for your review. We really appreciate it.

I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.

I will pass your feedback on to Miro. He is an asset to the team.

If you need to book any free-of-charge training to get even more out of your solution, please let us know.

All the best

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

Valutata 5 stelle su 5

always fast and help is on hand when…

always fast and help is on hand when needed.
have used them for years.

19 marzo 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi Lee,

Thank you for your review. Much appreciated!

Speed is crucial when working with engineers - time is of the essence when labels are being printed. We are always on hand to help when required, to get you printing as soon as possible.

Thanks for using us for so many years.

Don't forget to book in your free of charge training on the solution to make sure you are saving as much time as possible and getting the most out of your investment!

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk


Valutata 5 stelle su 5

Returning customer

I've used the fox in a box system with current and with my previous employer, I was approached by Silver fox in my previous company and they were great in showing us what it could do for us. When moving to my current company it was one of the first improvements we made. We use it only for cable marking, it saves a huge amount of time and the labels are very durable, (we are in quarrying/aggregates/lime production).
Silver fox are currently working with us to see what else the system can offer us.

15 marzo 2024
Non scritta su invito
Logo di Silver Fox

Risposta di Silver Fox

Hi,

Thank you for your review. We really appreciate it.

Thanks for taking us with you to your new company, we're glad we made such a positive impression the first time round.

One of the things that sets Silver Fox apart is our willingness and ability to work with our customers to understand their requirements and work out how they can get more out of the Fox in a Box. We're happy to help.

Don't forget to book in your free of charge training to save even more time with the solution.

Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk

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