Amber and Alex came to show me how the new updates facilitated label printing. They were patient and thorough in their explanations and where more than happy to answer all my questions. Top service, I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always 5 Stars to Miro ! Silverfox labeling software is one of a kind but there are occasions where I need some assistance to locate a label or have a custom label made for us - thats where Miro and... Leggi di più
L'azienda ha risposto
I contacted Customer Services and was quickly put through to Miro, who helped me set up one of our company’s existing labellers. He made everything straightforward, clear, and easy to follow. The who... Leggi di più
L'azienda ha risposto
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Informazioni di contatto
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Regno Unito
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
Printer very daunting
Using a printer like this is very daunting, but Miro patiently took me through the process, and afterwards I am feeling confident in printing out some wonderful labels.
8 agosto 2025
Non scritta su invito
Risposta di Silver Fox
Hi Chris,
Thank you for your review. We appreciate it.
I'm so glad to hear we could help! I have passed your feedback onto Miro - we are lucky to have him!
If you need to book any more free-of-charge training, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Miro,in tech support
Miro,in tech support, helped me though the install.
He was very understanding of my needs and knowledgeable in silver fox as well as my IT queries.
many Thanks
6 agosto 2025
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Risposta di Silver Fox
Hi David,
Thank you for your review. We appreciate it.
I'm so glad to hear we could help! I have passed your feedback onto Miro - we are lucky to have him!
If you need to book any more free-of-charge training, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service from Amber…
Excellent customer service from Amber and the team as always
30 luglio 2025
Non scritta su invito
Risposta di Silver Fox
Hi Colin,
Thanks for your review. We appreciate it.
I'm glad to hear we could help. Amber is an excellent asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Needed assistance at short notice and unfavourable time for UK workers
I am working in the USA and needed support to transfer an existing licence over to a new user. Emailed support in unfavourable uk times and gained a response very quickly. I dealt with Dom who was very quick to respond, arranged a teams meeting and guided me through the full process without any issues. Thank you Dom
17 luglio 2025
Non scritta su invito
Risposta di Silver Fox
Hi Phil
Thank you for your review.
We're so pleased you had a good experience with Dom. He works so hard to ensure that all the customers' needs are met and is highly knowledgeable when answering questions - we're lucky to have him!
I will pass your feedback along.
Please do contact us with any future labelling queries. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Appreciate the timely assistance from…
Appreciate the timely assistance from Miro Wachuiski.
23 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Gautam
Thanks for your review. We appreciate it.
I'm glad to hear we could help! I have passed your feedback onto Miro.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Its as if Silver Fox are in the room…
Its as if Silver Fox are in the room with you. Training went very smoothly. Support and product knowledge is good. Not oversold as they understood my requirements from the information I provided.
13 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Matt
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Risposta di Silver Fox
Hi Libish
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Highest quality labels I’ve ever used!
Highest quality labels I’ve ever used!
17 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Charlotte
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Risposta di Silver Fox
Hi Julia
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Had an amazing experience with Silver…
Had an amazing experience with Silver Fox and they were so helpful with the software. Looking forward to any future work with them.
17 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Amelie,
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Nothing but positive things to say…
Nothing but positive things to say about Dom and the team at Silver Fox. We've had many dealings over the years and will continue to do so!
2 aprile 2025
Non scritta su invito
Risposta di Silver Fox
Hi Will
Thank you for your review. Much appreciated!
We're delighted to hear you had a positive experience with Dom. His dedication to meeting our customers' needs and his in-depth knowledge truly set him apart - we’re very fortunate to have him on the team.
I will pass your feedback along.
Please do contact us with any future labelling queries. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Thank you Silver Fox!
We use the Fox in a box thermal printer - its been so good on site, saved us so much time - would 100% recommend, and will be taking to my next project! Thank you Silver Fox - Thank you Dom !
9 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Gregory
Thank you for your review.
We're so pleased you had a good experience with Dom. He works so hard to ensure that all the customers' needs are met and is highly knowledgeable when answering questions - we're lucky to have him!
I will pass your feedback along.
Please do contact us with any future labelling queries. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great company
Great company, products and fantastic company support.
17 giugno 2025
Non scritta su invito
Risposta di Silver Fox
Hi Sarah,
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
excellent customer service!
Miro Wachulski provided excellent and quick support when we were setting our printer up. Not only is the product great, but the support is top notch too!!
22 maggio 2025
Non scritta su invito
Risposta di Silver Fox
Hi Duncan,
Thank you for your review. We really appreciate it.
I'm glad to hear that Miro was able to help. The support team work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass the good feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service
Excellent customer service, providing expedient solutions to my issue.
6 maggio 2025
Non scritta su invito
Risposta di Silver Fox
Hi Sean
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Risposta di Silver Fox
Hi Sara,
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Very quick support and proper guidance.
Very quick support and proper guidance.
22 aprile 2025
Non scritta su invito
Risposta di Silver Fox
Hi Abhilash
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
I had Miro set me up with the…
I had Miro set me up with the installation and getting started which went really well, After my IT team allowed me access to the printer, Miro was again very helpful on getting me set up again and understanding how it works. Thank you Silver Fox team!
1 aprile 2025
Non scritta su invito
Risposta di Silver Fox
Hi Roger
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
A really timely and efficient support…
A really timely and efficient support service... A big thank to Miro for his professionalism and kindness
19 marzo 2025
Non scritta su invito
Risposta di Silver Fox
Hi Thomas
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Alex helped me find my key and get the…
Alex helped me find my key and get the program set up. very friendly very helpful!
10 marzo 2025
Non scritta su invito
Risposta di Silver Fox
Hi Cory!
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Alex.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
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Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.