Your representative, Peter, was very courteous and helpful in processing my recent order. He stepped in and solved a delivery related delay, with his service oriented expertise. Sinc... Leggi di più
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Great pharmacy to work with, friendly, knowledgeable and always get my product in a timely manner.
I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered i... Leggi di più
L'azienda ha risposto
Silk Pharmacy saved me hundreds of dollars when I reached the medicare "donut hole" last year. Like many of us, I received the COVIC "vaccine" when it first ecame available. Within a year following th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Silk Pharmacy is a trusted online platform serving U.S. customers with affordable prescription medications, including both generic and brand-name options. With a stellar reputation and the confidence of over 4 million users, it’s a popular choice for safe and cost-effective healthcare solutions.
Informazioni di contatto
651 Lacolle Way,, K4A 5B6, Orleans, Canada
- 1-888-646-0898
- info@silkpharmacy.com
- silkpharmacy.com
4,4
Eccellente
197 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great pharmacy
Great pharmacy to work with, friendly, knowledgeable and always get my product in a timely manner.
25 marzo 2026
Your representative Peter
Your representative, Peter, was very courteous and helpful in processing my recent order. He stepped in and solved a delivery related delay, with his service oriented expertise.
Sincerely,
Michael Flatley
8 marzo 2026
Your people especially Peter he is…
Your people especially Peter he is always very very helpful
9 marzo 2026
Faster shipments and lower prices.
2 marzo 2026
Great communication
Great communication. Answered all my questions. Overall great customer service.
5 marzo 2026
Communication !
4 marzo 2026
Excellent service prompt and perfect
25 febbraio 2026
Great price
This is my third order. I paid less than my co pay for the same product with insurance It took about 2 weeks from order to receiving meds. Good company
19 febbraio 2026
Risposta di Silk Pharmacy
Thank you so much for your kind 5-star review. We truly appreciate your support and are glad you had a good experience with our pharmacy. We look forward to serving you again.
Ordering my meds went smoothly as…
Ordering my meds went smoothly as usual, however the delivery was very slow. I was concerned about waiting a month to receive. Thank you.
7 febbraio 2026
Risposta di Silk Pharmacy
Dear Valued Customer,
Thank you for your feedback and for continuing to order with us. We sincerely apologize for the delay in your delivery. Recently, there have been some changes in by-laws and we have also experienced issues with our delivery partners, which unfortunately affected shipping times. We understand how important it is to receive your medications on time and truly appreciate your patience and understanding. We are working to improve the situation so future deliveries arrive much faster. Thank you again for your support.
Thanks
Team Silk Pharmacy
I have reached my max out of pocket…
I have reached my max out of pocket with my insurance and all drugs are now free.
Thanks for the savings
10 febbraio 2026
Risposta di Silk Pharmacy
Thank you for sharing your update! We're glad to hear that you've reached your maximum out-of-pocket with your insurance and that your medications are now fully covered. It’s great that you were able to benefit from the savings along the way. If you ever need assistance with future orders or have any questions, we're always here to help. Thank you for choosing us!
Updated!I
I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered it the beginning of February. I, at least, would like to be kept informed. Disappointed!!!!
Update: Right after I wrote this review, Silk got in touch with me and explained the delay, which was related to our government's changing tariffs and was not the fault of Silk. They assured me they would keep me updated. This is how you do business! I appreciate Silk Pharmacy and you will, too!
3 febbraio 2026
Risposta di Silk Pharmacy
We sincerely thank you for your wonderful review. Your trust and support mean a lot to us. We are happy to know you had a positive experience.
Concerning order # V11136
Concerning order # V11136:
I originally gave a 1-star review, which I am upgrading here. Silk Pharmacy's customer service people did a great job in replacing a lost shipment. My queries were responded to promptly and professionally.
2 febbraio 2026
Risposta di Silk Pharmacy
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced regarding order #V11136.
Sometimes tracking numbers may take a short time to become active in the USPS system after shipment. However, we understand your concern and our support team will immediately recheck the tracking details for your order and provide you with the correct and active tracking update.
Regarding the phone numbers, we are very sorry if you were unable to reach us. We are currently reviewing this issue to ensure our contact lines are functioning properly so customers can reach us without difficulty.
Your experience is important to us, and we would greatly appreciate the opportunity to resolve this matter for you. Please contact our support team at info@silkpharmacy.com or send us a message through our website so we can assist you promptly.
Thank you for your patience and for giving us the chance to make this right.
I finally received my order yesterday
I finally received my order yesterday. Customer service was helpful and competent. Thanks for the follow up
18 febbraio 2026
Non scritta su invito
Risposta di Silk Pharmacy
Thank you for your generous review. Your satisfaction and trust in our pharmacy mean a lot to us. We remain committed to providing the best care and service.
Very easy company to do business with
Very easy company to do business with. Product is always delivered promptly.
13 gennaio 2026
Risposta di Silk Pharmacy
Thank you for the 5-star rating. We appreciate your trust in Silk Pharmacy and look forward to serving you again.
Risposta di Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
My prescription was sent to my summer…
My prescription was sent to my summer address even after my telling your representative my winter address is where I wanted it to be sent. I still received it in a somewhat timely manner as my mail gets forwarded.
12 dicembre 2025
My first experience with Silk
My first experience with Silk and it went perfectly. Very fast service.
6 dicembre 2025
Risposta di Silk Pharmacy
Thank you for your generous 5-star feedback. Your satisfaction is very important to us, and we’re happy to know Silk Pharmacy met your expectations.
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