Sigma Sports - Hampton Wick Recensioni 

1341
TrustScore 5 su 5

4,8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... Leggi di più

Valutata 4 stelle su 5

Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... Leggi di più

Valutata 5 stelle su 5

Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... Leggi di più

Valutata 5 stelle su 5

Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Negozio di accessori per biciclette
  3. Negozio di articoli per la corsa

Scritti dall'azienda

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Scritti dall'azienda

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Informazioni di contatto

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Regno Unito

  • 0333 006 8833

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1341)

3735 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

Excellent, called the store to confirm they had the product before ordering, which they did, received next day. Garmin Cirqa, out of stock everywhere else.

6 agosto 2026
Valutata 5 stelle su 5

Just one day after my online order with…

Just one day after my online order with no money paid, I can collect my order at Hampton Wick shop. The sales (I guess his name is William as printed on the e-receipt) provide a very nice and professional services on my fitting. The whole buying experience is very good in Sigma Sports which I highly recommend.

1 agosto 2026
Valutata 5 stelle su 5

Great experience

Great experience. Went in to pick up some items. Friendly staff, invited me to explore the store. Offered me a free coffee or red bull. A real pleasure to visit the shop.

1 agosto 2026
Valutata 5 stelle su 5

It was an absolute pleasure meeting…

It was an absolute pleasure meeting with Salvatore today for a bike fit and pressure mapping. He is extremely dedicated to and passionate about his work. Clearly a very experienced chap and an asset to the Sigma Sports team.

5 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

Good price

Good price, good product, only a bit slow on delivery . Shop based in Hampton Wick ,I'm in South east London not far really

30 luglio 2026
Valutata 5 stelle su 5

Marc Tidon was amazing

Marc Tidon was amazing, really! The knowledge and comfort gained by talking through what I was struggling with and finding solutions was outstanding. No selling just super insightful, patient and helpful. I’d driven all the way from Hackney and this place is worth the effort, they have tons of stock but so does the internet - the difference here is to have someone who knows help you get what you need, ensure it’s compatible and fits and that person will take the time with you across a variety of depts (shoes, tyres, bags) and be able to advise on it all. That’s why you come! Thank you!

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

5-Star visit at this store…

Another Fantastic visit at this store in Hampton Wick! Customer service at its finest delivered to me today. With Marc the guy who helped me with my exchange of products, its a 5-star experience!

3 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Service just too expensive and sales focused!

Too expensive. Took my bike in for a service and felt like I was being "upsold" all the time. I dreaded every call throughout the day because it was a "gonna need another £100 to do that" conversation. This is the second (and last) time I will go, as this is what happened the first time around. Shame.

30 luglio 2026
Logo di Sigma Sports - Hampton Wick

Risposta di Sigma Sports - Hampton Wick

Dear Mr. Fischer,

Thank you for speaking with me on the phone earlier regarding your recent review.

While I understand your frustration, I would like to clarify our position regarding the service of your bicycle. Our intention is never to upsell components that are not required. Your bicycle had significant wear and required work that fell outside the scope of our Silver service. To provide the best value, we upgraded your booking to a Gold service at a reduced cost. Replacing these parts individually would have been counterproductive and likely caused further issues in the future.

However, I acknowledge that our communication could have been better managed. We apologize for the frequent calls throughout the day, which became necessary as additional technical issues were uncovered during the service.

We are disappointed that you feel this way, as our goal was simply to ensure your bicycle was returned to you in the best possible condition.

I hope your bicycle is performing well and that its operation reflects the quality of the work completed.

Best regards,

Stuart
(Hampton Wick Workshop Manager)

Valutata 5 stelle su 5

Excellent bicycle buying experience.

Excellent bicycle buying experience.

I purchased a new gravel bike using Cycle to work and Graeme and Jonathan made the whole process great. Graeme was fantastic during an initial test fit on the reserved bike to dealing with the voucher when on holiday, getting the details nailed for pickup.

Jonathan was on hand for the pickup, and we confirmed the fit, went through all the setup details and SRAM user info.

Both are genuine enthusiasts, not just trying to force products on you and it made for a really good all round experience.

The whole process was 10x better than just buying on line and well worth the time to go into store.

18 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Bike Fit Experience

Had my first ever bike fit with Salvo at Sigma Sport. Helpful, and informative.

Able to clearly explain reasons for the setup change/modification. Got a thorough explanation about body mechanics and problems with my existing fit.

Would recommend to anyone looking for a bike fit.

2 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great knowledge and customer service

James was great. He answered all of my questions in order to find the right bike and fit for me. Nothing was too much trouble. He took the time to understand the type of cyclist I am and what I need from a bike and used his excellent knowledge to show me various options and talked me through them clearly.

13 luglio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più