Siemens Home Ireland Recensioni 

214
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Prompt response when I phoned, helpful and very courteous staff. Wait time for engineer was a bit long. The engineer was excellent, he worked quickly, resolved the problem, could not have been nicer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(214)

94 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordered and parcels arrived within a…

Ordered and parcels arrived within a few days. Very easy to order once you have your appliance code (and website explained where I could find that on my fridge). Very easy transaction.

19 giugno 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re pleased to hear your order arrived quickly and the process was easy to follow, especially with the help on finding your appliance code.

Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service

Valutata 4 stelle su 5

Service arranged by WhatsApparranged by…

Request for service arranged by WhatsApp. Only issue is that telephone number given on Website and in WhatsApp messages returned a NOT RECOGNIZED answer.

14 luglio 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re glad to hear you were able to arrange your service via WhatsApp. We apologise for the trouble with the telephone number and appreciate your feedback on this.

Thank you for sharing your thoughts.
Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Fast service and very professional

Fast service and very professional. Very friendly staff

5 luglio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re pleased to hear you experienced fast, professional service from our friendly staff.

Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

The engineer was great knew what was…

The engineer was great knew what was needed and explained everything to me that was wrong with my appliance.

4 luglio 2025
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Risposta di Siemens Home Ireland

Good Moring .

We're happy to hear that the engineer provided you with a great service experience!

We appreciate you taking the time to share your positive feedback regarding the clear explanation you received.

Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service

Valutata 3 stelle su 5

Siemens shop website

After several attempts to purchase the air fryer tray, I eventually got it.

20 giugno 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We appreciate you sharing your experience and are sorry it took so long to get the air fryer tray. We'll look into this to improve our processes.

Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Although it’s not an immediate answer

Although it’s not an immediate answer; the WhatsApp chat for information works really well. Polite and helpful.

2 luglio 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We're happy to hear that our WhatsApp chat provided you with polite and helpful information. We appreciate your positive feedback regarding the service's effectiveness, even if the response wasn't immediate.

Thanks for your review!

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Top class engineers

Top class engineers, very professional and just nice people

24 giugno 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We're happy to hear that you had a positive experience with our engineers and their professionalism. Thank you for your kind words and feedback!

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

I posted a repair request on WhatsApp…

I posted a repair request on WhatsApp at 8, by 11 I had scheduled an appointment with a technician, the same week. Excellent service.

1 luglio 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We're happy to hear that you had such a positive experience! It's great to know that we were able to schedule your repair appointment so quickly and efficiently. Thank you for your feedback.


Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Great techs

Great techs. Timely and efficient.

11 giugno 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re pleased to hear our technicians were timely and efficient during their visit.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

WhatsApp support service

Watsap customer service so much easier and quicker to use, query was answered and resolved in less than 5min.

13 giugno 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

It's great to hear you found our WhatsApp service quick and convenient, and that your query was resolved so promptly.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re glad to hear you found both the appliance easy to use and the service speedy.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Very prompt customer service and excellent quality


Very prompt customer service and excellent quality.

5 giugno 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re really pleased to hear you received prompt customer service and are happy with the quality of your appliance.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

The response was brilliant and…

The response was brilliant and effective.

12 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re delighted to hear the response you received was both brilliant and effective.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Personable prompt informative and kind…

Personable prompt informative and kind service person thank you

29 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re so pleased to hear you received prompt, informative and kind service from our team – exactly what we strive for.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

I needed help with an installation…

I needed help with an installation question for a specific product, and being able to ask it through Whatsapp meant I could compose a detailed query before asking. The reply was within a few minutes with links to the installation videos I needed. Even then, follow-up questions from me were dealt with almost immediately, and I was able to close out my query in less than 1 hour

29 maggio 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

It’s great to hear you found our WhatsApp support helpful and efficient. We’re glad your installation query was resolved quickly and that you received the information you needed without delay.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Knowledgeable Service Engineer with…

Knowledgeable Service Engineer with great interpersonal skills

19 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re really pleased to hear that the Service Engineer was both knowledgeable and personable – exactly what we aim for.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Great communication. Great service.

Great communication, turned up on time. No hassle.
Problem was identified promptly and fixed under warranty. No questions asked. A great service and a pleasure to deal with

15 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re so pleased to hear everything went smoothly, from the clear communication to the prompt repair under warranty. It’s great to know the service was hassle-free and a positive experience.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

Very efficient

Very efficient

27 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re really pleased to hear you found the service very efficient.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐Outstanding customer service…

⭐⭐⭐⭐⭐Outstanding customer service received from Siemens. A quick email with all the details and less than a week later my issue was resolved. ✅
On top of that this is a truly awesome bean to cup machine. Highly recommended.

20 maggio 2025
Non scritta su invito
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re delighted to hear you received outstanding customer service and that your issue was resolved so efficiently. It’s also great to know you’re enjoying your bean to cup machine!

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

Valutata 5 stelle su 5

This was a very fast repair

This was a very fast repair, but still wondering why my oven woke up one day and that it was a steam oven? Anyway once recoded it was sorted

15 maggio 2025
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Risposta di Siemens Home Ireland

Hello, thank you for taking the time to write your review.

We’re glad to hear the repair was carried out quickly and that everything was resolved after the oven was recoded. It’s certainly unusual for an appliance to behave like that, but we’re pleased it’s now back to normal.

Thank you again for your feedback.

Becki
Siemens Home Appliance Customer Service

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