We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Leggi di più
Sede
Cambia sede2 Nathan Way, SE28 0FA London, GB
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Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Leggi di più
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Leggi di più
The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Leggi di più
Dettagli dell'azienda
Informazioni su Shurgard Self Storage - Woolwich
Scritti dall'azienda
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Scritti dall'azienda

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informazioni di contatto
2 Nathan Way, SE28 0FA, London, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
Sensational!!
I was helped by Ashley who was very friendly and made everything very clear and easy. Overall I had an exellent experience 💥💥💥
Recently took a storage room in the…
Recently took a storage room in the Woolwich branch. The signing up was quick and easy, the guys were very helpful, knowledgeable, professional and friendly. Great price and I would highly recommend them. Thank you.
I recently had an incredibly…
I recently had an incredibly disheartening experience with Shurgard that I feel compelled to share. My encounter with their services left me feeling extremely dissatisfied due to their misleading advertisement, unexpected payment conditions, and unhelpful customer service.
To begin with, I was lured in by an advertisement that turned out to be utterly deceptive. Shurgard's website failed to disclose crucial information regarding reservation pricing. Consequently, after reserving a storage unit, I received a call from their representative who presented me with entirely new conditions, including an upfront payment of two months. This critical detail was conspicuously absent from their website, leaving me feeling misled and taken advantage of.
The distressing experience didn't end there. When I sought assistance from Shurgard's customer service, I was met with nothing but sarcasm and a dismissive attitude.
In conclusion, my overall experience with Shurgard can only be described as awful. Their advertisement proved to be a sham, concealing important payment conditions that were later sprung upon me. Moreover, their customer service exhibited a complete lack of professionalism and failed to offer any genuine assistance.
I sincerely hope that Shurgard takes this feedback seriously and addresses these issues promptly. As a customer, I value honesty, transparency, and respectful treatment. It is my sincere wish that Shurgard takes steps to rectify these shortcomings and ensures that future customers do not suffer the same negative experience that I did.
Regrettably, I cannot recommend Shurgard based on my personal encounter.

Risposta di Shurgard Self Storage - Woolwich
The attention from staff and simplicity…
The attention from staff and simplicity of the arrangement
26/06/23
26/06/23
I met Ashley this afternoon, He was really nice and clear in explaining and going through the necessary procedures of renting a storage. Very professional young gentleman man. He really put a smile on my face after a stressful day.
Thank you Ashley
Worth it!
Worth it!
Brilliant positive experience signing up in this branch - Juliet was amazing and helpful. Great prices too.
Juliet was very thorough and lovely in…
Juliet was very thorough and lovely in guiding me through the process here at Shurgard, highly recommend !
Good service from ashley
Dilnaz is very caring and supportive…
Dilnaz is very caring and supportive woman, she help people alot with encouragement, i will recommend my friends to come here to store there belonging, thank to have me here, God bless you all amen
Kind regards
Blessing Igweze
Juliet at the Woolwich branch was most…
Juliet at the Woolwich branch was most accommodating, she gave me great advice that save me near 50% for my unit when I booked online.
Great experience with Ashley today
Very happy and impressed with Juliet…
Very happy and impressed with Juliet professional service
Very good customer service.
Affordable
Affordable, honest pricing info before the start of the rental agreement, helpful staff in particular Ashley
Really friendly staff
Really friendly staff, smooth and quick process, easy access and everything explained simply. would highly recommend!
Ashley was helpful today in getting my…
Ashley was helpful today in getting my unit
Good reception and great customer…
Good reception and great customer service.
Great customer service.
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