Shurgard Self Storage - Utrecht Cartesius Recensioni 62

TrustScore 4 su 5

3,8

Nijverheidsweg 2, 3534 AM Utrecht, NL


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Het reserveren van een box gaat eenvoudig via de website. Alle informatie die benodigd is krijg je via de mail zodat er geen verassingen zijn. Het personeel is ook vriendelijk en behulpzaam en bellen... Leggi di più

Valutata 4 stelle su 5

alles werkt prima en vlot, enige vervelende is dat de lift in het gebouw soms een bottleneck is, vooral als andere gebruikers de lift een tijd lang openhouden om in te laden op een andere verdieping..... Leggi di più

Valutata 5 stelle su 5

Erg vriendelijk en behulpzaam personeel. Klantvriendelijkheid staat hier hoog in het vaandel. De app maakt toegang met de auto heel makkelijk en op locatie Cartesius is er voldoende mogelijkheid om dr... Leggi di più

Valutata 5 stelle su 5

Efficient storage facililty not far from city centre. Hassle free booking which we did at the front gate. No office- everything done onlie. Good app based solution for opening gates. A bit overpriced... Leggi di più


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Informazioni su Shurgard Self Storage - Utrecht Cartesius

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • Nijverheidsweg 2, 3534 AM, Utrecht, Paesi Bassi

3,8

Molto buono

TrustScore 4 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 1 stelle su 5

Shurgard: je komt er niet in en na 17:00 zijn ze onbereibaar!

Bij shurgard zijn ze overgestapt op een systeem waarbij je toegang hebt met een app ipv een fysieke code. Dit werkt vaak niet en buiten kantooruren zijn ze niet bereikbaar, sta je dan op zondagavond terwijl je niet bij je spullen kan.

Shurgard garandeert toegang 7 dagen per week tot 21:00 maar na 17:00 en in het weekend neemt niemand de telefoon op, daarnaast reageren ze niet op terugbelverzoeken en e-mails.

Wat een enorme aanfluiting! Hoe kun je toegang garanderen als je na 17:00 en in het weekend de telefoon niet opneemt! Dat kan gewoon niet natuurlijk. Zeker met een dysfunctioneel systeem met een app die niet werkt!

8 febbraio 2026
Non scritta su invito
Logo di Shurgard Self Storage - Utrecht Cartesius

Risposta di Shurgard Self Storage - Utrecht Cartesius

Hi Floris, gisteren hebben enkele van onze diensten tijdelijk te maken gehad met een grotere internet-/netwerkstoring. Onze teams hebben er alles aan gedaan om de normale dienstverlening zo snel mogelijk te herstellen.
Wij danken u voor uw geduld tijdens het oplossen van dit probleem. We hebben ook samengewerkt met onze providers om de veerkracht te verbeteren en het risico op herhaling te verminderen. Ons team staat tot uw beschikking voor eventuele aanvullende vragen. Uw Shurgard-team

Valutata 2 stelle su 5

Incorrect Access Code & Service Failure

I had a very poor experience with Shurgard in Utrecht (Cartesius). The access code they provided for my unit was incorrect, and although they said Customer Service was available on Sunday, no one answered my calls. Throughout the following days, multiple representatives told me I would be called back, yet no call ever came. It took four working days and repeated follow-up on my side before someone finally confirmed the access code had been wrong. Extremely disappointing service and lack of reliable support.

9 novembre 2025
Logo di Shurgard Self Storage - Utrecht Cartesius

Risposta di Shurgard Self Storage - Utrecht Cartesius

Hello Marita, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.
Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Valutata 1 stelle su 5

Complete scam…

Complete scam…They terminate contract without notice. Access gets blocked without notification. Staff ould not help. Especially the property manager who is out to get you.
Stay away for your own sanity.

12 luglio 2025
Non scritta su invito
Logo di Shurgard Self Storage - Utrecht Cartesius

Risposta di Shurgard Self Storage - Utrecht Cartesius

Hello Jo, we regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Valutata 1 stelle su 5

Let op openingstijden, geloof niet wat ze zeggen…

Ik had bij aanvraag expliciet gevraagd om de openingstijden van de opslag. Ik stond met een grote wagen en 5mensen personeel toch voor een dichte deur. De eerdere huurders konden er nog wel in. Helaas moesten die niet op dezelfde verdieping zijn. De bereikbaarheid is echt enkel kantoor uren dus met alle mensen en de wagen de volgende dag terug moeten komen.

27 gennaio 2025
Logo di Shurgard Self Storage - Utrecht Cartesius

Risposta di Shurgard Self Storage - Utrecht Cartesius

Bedankt! Fijn dat u de tijd nam om ons uw feedback te geven. Het spijt ons dat u geen positieve ervaring had bij uw Shurgard vestiging. In dit geval kunnen wij geen gegevens van u vinden. Kunt u uw klantnummer en telefoonnummer delen met info@shurgard.nl zodat we contact met u kunnen opnemen en u kunnen helpen?

Valutata 4 stelle su 5

Goed geholpen door service gerichte medewerkers.

Prettig contact met geweldige medewerker Latifa van Utrecht LR. Zij maakte ons wegwijs in de Shurgard wereld. Bij indienstneming van de ruimte vanmorgen ook prima geholpen door medewerker die toevallig aanwezig was. Verplichte verzekering met hoge premie vind ik een minpunt, gelukkig bleek dat uiteindelijk niet nodig na tonen polis. Bewegwijzering op locatie Cartesius, met name de aanduiding waar de lift is, kan beter.

19 dicembre 2024

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