Shurgard Self Storage - Surbiton Recensioni 78

I had previously been a customer for years in a different county. When I moved to Surrey,there was no other choice to me. And this Surbiton facility is new and modern, and easy to access and use. The staff are also friendly and helpful.

The guys at Surbiton Shurgard today were extremely helpful - helping me to give notice on one unit and arranging for a new unit for my family with minimal fuss. I highly recommend them

This is my second time using Shurgard Surbiton. Second time. Because first time they were extremely helpful and professional. As they were this time. A returning customer is always a sign that you're doing good. After I had underestimated the amount of storage I was gonna need they were very accomodating and the issue was resolved before it even became an issue. And the after hours access is a huge bonus.
Cannot recommend them highly enough.

Good clean space and really helpful Team.
Highly recommended.

Very quick response from the team and very helpful.

All very easy to use. The staff were courteous and helpful in person and over the phone.

Helpful staff

I had a great experience at Surbiton Shurgard Storage.
Easy, professional and quick.
Happy customer. Thanks everyone
Izabela

The staff were very helpful and efficient making the paperwork process and moving in quick and painless. I have used Surbiton storage on a previous occasion and will certainly use them again.

Incredibly patronising and rude staff who talk to you constantly in a very unhelpful manner.

The service provided by the staff at Shurgard Surbiton is exceptional. I have used this branch since December 2021 and have always returned when needing self storage.
Staff are very knowledgeable and go out of their way to accommodate customers requirements.
Kia and Scott have been particularly brilliant and deserve special mention.

Easy to book online, simple to locate the room and clean.

Fast, efficient and friendly - would recommend.

Staff are really helpful and the place is spotless 👍

Really nice staff. Understanding and helpful. I wasn’t sure what I needed and I was shown different options and given the time to make decisions.

They were very helpful especially when i realised i needed to upgrade my unit size on the day of move in. Great new app which is easy to use to help access the door and lift. Will be using them again.

Despite some difficult customers holding up the queue before our appointment, the customer service we received was excellent and more than made up for the disturbance beforehand. We were shown everything we needed to know and would highly recommend Shurgard.

Smooth process, friendly and helpful staff, you are given an access code and input the code into an app which makes for very easy access in and out of the storage building, meaning you can access even when staff aren't there. Hassle free. Thanks!

Great place , professional staff, friendly helpful.