Rob and Yusuf were Amazing with my moving great customer service. Very informative and polite and explained everything efficiently. Amazing ye the both of you !
Sede
Cambia sede6 Churchbridge, B69 2AP Oldbury, GB
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Rob has been very helpful and thorough at dealing with my query, would recommend
Yousaf warm welcome make feel that I’m in the right place. High standard professionalism, very friendly and very supportive Thanks and God bless
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... Leggi di più
Dettagli dell'azienda
Informazioni su Shurgard Self Storage - Oldbury
Scritti dall'azienda
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Scritti dall'azienda

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informazioni di contatto
6 Churchbridge, B69 2AP, Oldbury, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service
Excellent service. Rob was really helpful and was great organising the transfer of units.
Brilliant service
Kyle was fantastic. Very professional and very helpful.
Nice friendly helpful staff.
Contract ended early and no refund
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.
However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.
I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?
That is wholly inappropriate.

Risposta di Shurgard Self Storage - Oldbury
Most important thing for a company is…customer care
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked the box correct for my needs.
Male collegue could not have got things…
Male collegue could not have got things so wrong numerology - breaching GDPR.

Risposta di Shurgard Self Storage - Oldbury
Dave and the staff are amazing
Dave and the staff are amazing, they went above and beyond.
Great storage
Great storage. Clean easy and accessible. Friendly staff. Thank you
Great customer experience
Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!
Stacey is an absolute legend!
Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!
5* wished I could give more!
Very helpful
Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.
Excellent facilities staff very nice
Excellent facilities staff very nice
Excellent service, Jacob salford branch.
Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.
Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.
Five star customer service from Louise
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my items here.
Brilliant and easy to work with
Needed last minute storage went into to discuss gave me a great deal, Amazing clean place
We have 3 units! Superb service
My family have 3 units in Oldbury - staff are really helpful and units and whole space is clean.
There are a variety of trolleys available and plenty parking
Timing
Timing, attitude, attendance, friendly, all perfect.
Neat environment.
No regrets at all
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