Shurgard Self Storage - Northampton Riverside Recensioni 

87
•
TrustScore 4.5 su 5

4,7

Units 1-3 Carousel Way, Riverside Retail Park, NN3 9HG Northampton, GB

•

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Valutata 5 stelle su 5

Been using the the storage centre for 5 years the staff are always helpful. Big shoutout to Charley for her amazing customer service over all the years.

Valutata 5 stelle su 5

This was our first time renting storage. I initially phoned head iffixe to book my local storage facility, I did find them unhelpful and there were mistakes made. So I then opted for going to my local... Leggi di più

Valutata 5 stelle su 5

Great customer service, very helpful both on the phone and on-site. No problem with changing to a bigger storage lock-up. Very pleased with the experience so far. Thank you for making a difficult sit... Leggi di più

Valutata 5 stelle su 5

The allocation process was swift in less than six hours my load was already in the storage and the cost is very affordable. Lift is also available because i was allocated second floor and this mad... Leggi di più


Dettagli dell'azienda

  1. Self-storage
  2. anche in
  3. Deposito
  4. Magazzino

Informazioni su Shurgard Self Storage - Northampton Riverside

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • Units 1-3 Carousel Way, Riverside Retail Park, NN3 9HG, Northampton, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

87 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(87)

7025 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great customer service

Great customer service, very helpful both on the phone and on-site. No problem with changing to a bigger storage lock-up. Very pleased with the experience so far. Thank you for making a difficult situation a little bit easier for us.
:-)

15 agosto 2025
Valutata 4 stelle su 5

First storage day arrival

First storage day arrival, could not find someone to get initial access but eventually when staff was found, the process was very helpful and for the remainder of the day all was straightforward

27 luglio 2025
Valutata 5 stelle su 5

6-star service!

Absolutely flawless from start to finish. We urgently needed a unit due to a house move, and within the hour I was in my lock-up storing boxes. Mani, who picked up my call, was such a great help, as was the lady at the units (who seems to do everything!), and the follow-up call a day or two after to check everything was OK. I really can't find fault.

25 luglio 2025
Valutata 1 stelle su 5

Do not put the card for payment of…direct debit

Do not put the card for payment of services for storage of your things, on direct debit. They withdraw money when they want and as much as they want. When they are told about it, they just say Sorry. This is not acceptable.

18 luglio 2025
Logo di Shurgard Self Storage - Northampton Riverside

Risposta di Shurgard Self Storage - Northampton Riverside

Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.eu so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Valutata 2 stelle su 5

Didn't get call back to tell me how to…

Didn't get call back to tell me how to access after I booked on line lad on phone said he will ring back to go though progress but didn't. Rang back no answer. So was left with a van full so had to take day off work to unload to get to unit to find 1 lift wasn't working one I needed . Then a business had all there boxes out on landed making it hard to pass

2 luglio 2025
Logo di Shurgard Self Storage - Northampton Riverside

Risposta di Shurgard Self Storage - Northampton Riverside

Hi Robert.
Thank you for taking the time to share your comments. We are sorry to hear you weren't called back. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Valutata 5 stelle su 5

My first time ever renting out storage…

My first time ever renting out storage and I was made sure I knew where to go to get to my locker and about downsizing or upsizing if I need to and if I needed any boxes etc that I had to just go to reception or ask ,even had a check up call making sure everything was OK which I appreciated all the staff are friendly and helpful

16 giugno 2025
Valutata 5 stelle su 5

Very professional

Very professional, secure and prices are reasonable.
Special thanks to Leslie for his professional and prompt help and responses to my queries

10 maggio 2025
Logo di Shurgard Self Storage - Northampton Riverside

Risposta di Shurgard Self Storage - Northampton Riverside

Thank you for your positive comments. Our team will be delighted to hear feedback. If you are totally satisfied with our services could we please ask you to change the number of stars awarded (5 = positive rating) or let us know if there is anything else we can do.

Valutata 1 stelle su 5

The actual storage itself is great but…

The actual storage itself is great but the fact you just woke me up emailing me at 4.50am annoyed me so you get one star

8 maggio 2025
Logo di Shurgard Self Storage - Northampton Riverside

Risposta di Shurgard Self Storage - Northampton Riverside

Hello Sherlock Jones, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.

Valutata 5 stelle su 5

Northampton Riverside branch

Using the Northampton Riverside branch, dealing with the lovely Emma. Moving is so stressful but Shurgard have made this part very easy. Locker is a really good size, easy to get in and very clean. Thumbs up, definitely recommended.

1 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely rubbish

Absolutely rubbish, I paid my money for the first month then got charged another £504, once this month is over, myself and any of my clients won’t be using your storage again, we have sent a lot of customers your way in the last 5 years, and this is how you treat us in return, we will be using another storage from now on

1 novembre 2024
Valutata 5 stelle su 5

Execellent and affordable Service

The allocation process was swift in less than six hours my load was already in the storage and the cost is very affordable.
Lift is also available because i was allocated second floor and this made the movement seamless.
The follow up and notification was also fantastic.

16 ottobre 2024

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