Shurgard Self Storage - Maidenhead Recensioni 

53
TrustScore 4.5 su 5

4,5

Stafferton Way, SL6 1AB Maidenhead, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Karina was amazing start to finish, nothing was too much for her and she went around showing me all the different unit sizes and even went back again when I couldn’t decide between a 20 of 25 unit and... Leggi di più

Valutata 5 stelle su 5

Excellent customer service at Shurgard with Carina in the Maidenhead branch 🤩 She is very helpful, professional and friendly which made the whole experience a lot easier as there is so much informat... Leggi di più

Valutata 5 stelle su 5

From booking online to informing Shurhard of cancellation date was very easy. Premises were very clean. The only downside was out of office access currently not available, which they are looking to... Leggi di più

Valutata 3 stelle su 5

People who work here are lovely and helpful. The prices go up so often and it quickly becomes a ridiculous cost. They are counting on you staying beyond the promotional period. You have been warned!

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Informazioni su Shurgard Self Storage - Maidenhead

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • Stafferton Way, SL6 1AB, Maidenhead, Regno Unito

4,5

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(53)

7090 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

My access code does not work for 4 days…

My access code does not work for 4 days now !
i cant get in and have my car full of my belongings and I cant get in
The issue was brought to the attention of your staff 4 days ago , that there was an issue getting access

11 agosto 2025
Logo di Shurgard Self Storage - Maidenhead

Risposta di Shurgard Self Storage - Maidenhead

Hello Elaine, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team

Valutata 3 stelle su 5

Mixed feelings about the storage unit…

Mixed feelings about the storage unit experience so far....
Multiple issues before moving into the unit with keep getting unit reservations cancelled, then first night I moved in to realise door magnets back and holds open for at least 6 minutes leaving it wide open to the public, not very security conscious, them despite not speaking to anyone got an email next day to say I had requested to move out of the unit, so only positives so far was lovely guy I spoke to on the phone to resolve the issue of the unit supposedly being cancelled and the lovely younger guy who showed me around the facilities months ago

29 agosto 2025
Logo di Shurgard Self Storage - Maidenhead

Risposta di Shurgard Self Storage - Maidenhead

Hi Laura, thank you for your feedback. Would you care to elaborate on your feelings? If you feel more comfortable, you can also send your feedback, along with your phone number and customer ID, to info@shurgard.eu. Our team will be happy to provide further assistance. Your Shurgard Team

Valutata 5 stelle su 5

Great service

Great service, professional and friendly staff

I was very impressed by the quality of service and Carina that helped me made it so easy to sign a contract and explain to me how the site works.

31 luglio 2025
Valutata 5 stelle su 5

Excellent

No comment , the perfect helper when you need , staff impeccable giving all details promptly , helping you to setup your App.
Excellent.

28 giugno 2025
Valutata 5 stelle su 5

Shurgard Maidenhead

From start to finish everything was made to be so easy. Even though I had never used Shurgard before it all went so smoothly. Staff very friendly and helpful. I thoroughly recommend their services if you need storage.

18 giugno 2025
Valutata 3 stelle su 5

Review

Thank you to staff-member Carina who explained the new security system to me. This system was cumbersome, meaning I had to be handling my phone with the dedicated app every time I went through the access door and every time I used the lift.

16 giugno 2025
Logo di Shurgard Self Storage - Maidenhead

Risposta di Shurgard Self Storage - Maidenhead

Hello, we're sorry to read you've had difficulties accessing the premises with your access code and apologise for any inconvenience this may have caused. We are happy to read our onsite staff was there to help you. If you are happy with their service, would you consider giving a higher score?

Valutata 5 stelle su 5

Customer Focused

With a great customer service ethic & the upmost attention to prioritize the customer needs, Shurgard go beyond to support & if possible facilitate your every needs.

After the service I was given & the overall experience I had, I would highly recommend that should you ever require a storage facility, Shurgard is the right place for you.

31 marzo 2025
Valutata 5 stelle su 5

From booking online to informing…

From booking online to informing Shurhard of cancellation date was very easy.
Premises were very clean.
The only downside was out of office access currently not available, which they are looking to change. Also access is restricted to one door but not the big shutter doors, which would be useful for people using removal companies. However, this may be for security reasons to stop people just walking in without access. The app is excellent for allowing access.
All in all, a very smooth process and staff are very helpful.

18 aprile 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più