Shurgard Self Storage - Farnborough Recensioni 

Sarita was brilliant, I cannot fault her. It was a bit frustrating having to constantly look up the app every time to get in, and use the lift.

I was impressed with how clean this facility was. The unit I was allocated was clean, air conditioned and priced reasonably. The manager was very helpful and professional

Very Very helpful

Everything that I booked, all online, was exactly what I got when I arrived on the day I said I would. Everything was clean and easy to load and unload.

The only thing I would say is that it wasn’t clear where your unit was when you get there but common sense gets you through. The lights took a few seconds to come on down the corridors but all was good.

Very easy to book storage online,and just as easy to give notice of leaving.Sent an email re-leaving and within a few minutes a phonecall from Farnborough Shurgard confirming leaving.
Overall a good experience.

Staff was so helpful, lovely lady. 1st class sevice

Speedy online service and the lady in the office was very polite as well. She provided all the information and showed us the storage area. Happy with the space we rented too.

It’s been a more organised setup with Shurgard formerly Lock and Store , the new coding and access remotely at the entrance gate and storage is pretty impressive. The Storage open hours have also changed increasing hours of accessibility week days and weekends. Staff always polite and courteous , even offered to help with loading items taken away from storage .

Great service, start using the app is not straight forward but once you get it works really good

Chris was extremely helpful I every way.
Very professional and made the whole experience stress free.

Chris assessed my situation thoroughly but efficiently and in a very friendly professional manner. Problem promptly solved. Farnborough site has good accessability also for trucks. Can clearly recommend both: Chris and the Farnborough site!

Everything set up online so simple process.

Shurgard Farnborough.. so helpful and friendly too. Warm, welcoming and made to feel like a valued customer. Thank you Louise and Chris.. and for setting me up on the app :)
Great to know there are still businesses that make you feel at ease and welcomed. Would recommend Shurgard for sure.. especially if you're lucky enough to get a Louise or Chris!

I have had nothing but good experiences with Chris, Natalie and Louise at the Farmborough store. Always very helpful and accommodating

The comment below seems unfair. The young man in the office is truly remarkable. He’s always smiling, always willing to lend a hand, and he goes out of his way to help others. He’s even helped me move large items from my car to my storage unit. He consistently goes above and beyond for Shurgard customers.

Let’s not forget that everyone is human and may have other things going on in their lives. Perhaps he was just having an off day—though I highly doubt he was intentionally rude. It’s possible your words or actions might have upset him, which is worth considering.

We were totally disappointed with this storage since it moved to Shurgard. We use it once before when it was LOCK N STORE but the staff was very friendly n nice.
This time a male member of staff was being extremely rude to us in our very stressful time of the move.

Easy to book storage online and to get going on site. All done very swiftly. Staff very friendly and helpful. Facility is good. Very good prices compared to other storage providers.

Very painful and cumbersome systems employed by Shurgard.. felt like I was being treated as a criminal....with all your checks when your own identification process didn't even work...poor experience,not to recommend them to anyone....bring back Lok n store all is forgiven

Not having rented a lock up before we found your colleague Chris at Hawley Lane Farnborough very helpful, he explained how your system worked and his import made us decide that him and your company would be best suited for our needs. The costs and first month of £1.00 was an excellent sales business and were very competitive.

Helpful staff and very easy access to storage unit.