Fantastic 5 Star Customer Service received from Sarita at the Farnborough branch. Beyond helpful. Answered all of our questions promptly and assisted us to ensure we had the correct storage. I woul... Leggi di più
Sede
Cambia sede112 Hawley Lane, GU14 8JE Farnborough, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sarita met us at the office and was extremely efficient and explained the entry and exit procedures very clearly. She accompanied us to the unit and was very helpful with all aspects of our questions... Leggi di più
A top rate all round service. We rented a storage unit at Shurgard Farnborough and from start to finish the experience was second to none. The staff there Val, and Sarita were always so helpful and f... Leggi di più
Very friendly staff and they guide customers from beginning to end.Sarita was very helpful.price was very good and everything was just fine.highly recommended
Dettagli dell'azienda
Informazioni su Shurgard Self Storage - Farnborough
Scritti dall'azienda
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Scritti dall'azienda

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informazioni di contatto
112 Hawley Lane, GU14 8JE, Farnborough, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service
Great service, start using the app is not straight forward but once you get it works really good
Chris was extremely helpful I every…
Chris was extremely helpful I every way.
Very professional and made the whole experience stress free.
Efficient, professional, friendly, good accessability
Chris assessed my situation thoroughly but efficiently and in a very friendly professional manner. Problem promptly solved. Farnborough site has good accessability also for trucks. Can clearly recommend both: Chris and the Farnborough site!
Shurgard Farnborough - welcomed with a smile on every visit!
Shurgard Farnborough.. so helpful and friendly too. Warm, welcoming and made to feel like a valued customer. Thank you Louise and Chris.. and for setting me up on the app :)
Great to know there are still businesses that make you feel at ease and welcomed. Would recommend Shurgard for sure.. especially if you're lucky enough to get a Louise or Chris!
I have had nothing but good experiences…
I have had nothing but good experiences with Chris, Natalie and Louise at the Farmborough store. Always very helpful and accommodating
Whenever I go to the storage Chris is…
Whenever I go to the storage Chris is always welcoming. He always is ready to help with the queries. He is a very important asset to the business.
The comment below seems unfair
The comment below seems unfair. The young man in the office is truly remarkable. He’s always smiling, always willing to lend a hand, and he goes out of his way to help others. He’s even helped me move large items from my car to my storage unit. He consistently goes above and beyond for Shurgard customers.
Let’s not forget that everyone is human and may have other things going on in their lives. Perhaps he was just having an off day—though I highly doubt he was intentionally rude. It’s possible your words or actions might have upset him, which is worth considering.
Rude Staff ,inconvenient timings …
We were totally disappointed with this storage since it moved to Shurgard. We use it once before when it was LOCK N STORE but the staff was very friendly n nice.
This time a male member of staff was being extremely rude to us in our very stressful time of the move.

Risposta di Shurgard Self Storage - Farnborough
Easy to book and start using. Great price
Easy to book storage online and to get going on site. All done very swiftly. Staff very friendly and helpful. Facility is good. Very good prices compared to other storage providers.
When takeovers don't work
Very painful and cumbersome systems employed by Shurgard.. felt like I was being treated as a criminal....with all your checks when your own identification process didn't even work...poor experience,not to recommend them to anyone....bring back Lok n store all is forgiven
Excellent Service Hawley Lane
Not having rented a lock up before we found your colleague Chris at Hawley Lane Farnborough very helpful, he explained how your system worked and his import made us decide that him and your company would be best suited for our needs. The costs and first month of £1.00 was an excellent sales business and were very competitive.
Helpful staff and very easy access to…
Helpful staff and very easy access to storage unit.
Really easy to book online
Really easy to book online. The only negative was that you close at 4 on a Saturday. We’re using the storage to store our stuff as we’ve moved house. So on the Saturday we had to pack everything into our removal van and get to the unit and unpack everything into unit before closing at 4. There was an accident on the motorway which meant we was stuck in traffic so didn’t get to unit till 3 so had to just get it in as quick as possible. Just feel most people who are using unit for storing stuff from moving might find same problem as most people move on weekends. Apart from that it was a great & easy experience.
Online experience was great!
Easy to reserve and book a storage unit using the online application process. Staff at the actual unit were very helpful and polite and the facility itself is clean, tidy and secure.
Amazing Staff - Natalie and Katie and well run.
The Staff Natalie and Katie have been amazing, and the process has been very smooth. Everything works great from parking to trollies and wide passages in the building. I’m very happy I chose the Farnborough Store easy road access and kind helpful staff. Many thanks.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







