Shure Cosmetics Recensioni 

my advice never go to this wholesales the manager and customer service staff so rude they will ignore your question's , they will not help you , shouting on you ,they have nothing about how to respect other human. the prices very expensive as wholesale store , there are many stores sell on half this company prices. never ever buy from online store many people said most products not available but they will send you something else , you have no right for refund even your stock not found but you made online purchase, avoid online store , if you go to the store check each item most of this company products maybe used or open before so check twice , I thought there is no owner for this company or his staff ingoing him as well because
many time i said i want to speak with owner and they ignored me .the worst wholesale ever .

They have great products at decent prices and for the 2 times I have shopped there I have gotten exactly what I ordered. They always have new items almost daily.

DO NOT RECOMMEND: Placed Order 42601 in the amount $327.66, with Canada currency directly to the Barclay Bank account provided on website. After waited past the 14 days, no email was received. Shortly after, throughout email interaction we came upon agreement to redo order and have the same shipped out. Created order 44619, amount of $317.94. Only to be advised the same needed additional $120.00 which was included in order for apparently shipping. Despite it was less than previous order, advise to simply cancel the same and refund. Fast forward, refund for the amount of $327.66 only refunded $226.80 thru PayPal. Use bank to bank Candian currency, which is missing amount of $100.00. Now agent Hasin declines to return the funds missing, stating it's a currency issue. Today, 08/07/2023.

Very positive experience with Shure, Items were delivered quickly and in pristine condition. Had a problem with my invoice but this was immediately sorted.

Only saw "£50 minimum spend" upon trying to check out, as a red banner. Duly went back and added a few more items to exceed £50, and more than I really wanted to be spending with an unknown company, to then be invoiced at checkout an additional 20% (plus shipping). In the UK, VAT is included in the price and if it is not, for whatever reason, it should be stated next to the advertised price ("excl. VAT") so that consumers are aware from the outset. Very disappointing. Will stick with Easho and the likes of Amazon.

They say you only need to spend £50 to place an order. But that's before they add VAT. Then shipping. So you actually need to spend a minimum of £70. There's a big difference between £50 and £70. Being based in London I could go to their warehouse but they have set the minimum order for that to £100. I'll just stick with Amazon.

I made my first purchase the other day. I wasn't sure, but I trusted the trustpilot!
It arrived in 2 working days, packed well, and I even received some discount!!
The conditions of the sale items were very well explained on their website.
I'm very happy and I'm sure I'll be ordering again.

I recently placed my 2nd and 3rd order with Shure last week. Kindly, they phoned me on two occasions to advise that some items I had ordered were not all in stock. I found that helpful because you often order online and only find out about out-of-stock items when items are missing. Within a few days of placing my order, my items were delivered. Perfectly! Thank you to the whole team at Shure! I will no doubt be ordering from you again very soon! 😊

I made a mistake when I gave them a positive rating! as soon as they found out that I was from Ukraine, they immediately started creating problems! very disappointed!

Great company and fab service received. Good communication and Fast delivery. Will definitely use them again

Avoid this distributor with any cost. I made an order online Monday and paid for it £2600 .
Wednesday they contacted me on the phone letting me know they sold all my products that I already paid for them to someone else and what they can do for me is to send £400 products from what I've ordered. I accepted that and was told to wait for rest of the money. I will have them back untill Friday.
Today is Friday , I received the £400 order. Three quarters of the products ( cosmetics ) came unsealed, boxes were damaged , opened, unsaleable ! Made me thinking if they are really genuine or some dodgy fake products ?!
The rest of the £2200 I didn't get them . They did not bother to make my refund. Their excuse was thei have to get their boss approval! I called them couple of times trying to get someone else on the phone who can explain me properly what means this and how is possible to get this kind of products?
All the time it was same lady pick up the calls. I complained about quality of the product , and asked to return this products back. She asked me to wait untill Monday again for an answer and my refund.
I will contact Ombudsman regard this issue Monday.
It is inadmissible what's happening abd how they work with costumers. It was the first and last time when I had worked with them !
Very disappointed with this distributor

I was helped by Hassina, who was patient, calm and helpful. Wow I really needed the support she provided. Very pleasant person with just the right kind of attitude to people calling. Thank you

Absolutely amazing Supllier. Always helpful, fast delivery, amazing products. Very professional. My favourite supplier for sure. Just wish all wholesalers had the same ethics.

Excellent Service, timely delivery and excellent range of products. Will definitely be placing another order.

I hadn't dealt with this firm before and I was wary, as I always am. All I can say is that they exceeded all expectations. I couldn't believe how fast the delivery was. The boxes were very secure and products were in tip-top condition. I wouldn't hesitate to use them again. Highly recommended.

n't hesitate

I highly recommend Shure Cosmetics 1000%, I have two stores in the south of France and I work with them for over 10 years, I have never been disappointed! A serious and professional team, brand products defying all competition and very fast deliveries!

Very professional company, really quick turnaround on delivery, very helpful over the phone and all items are packaged really really well. Can’t fault Shure cosmetics at all. Will definitely use them again. Thanks guys x

I was sceptical at first, but I bit the bullet and bought a load of stock.

Absolutely amazing products, brilliantly packed! And arrived the next day!

THE SMELLS ARE BANGIN! I will definitely buy again and share!

Excellent customer service very happy to help with enquiries
Fast service and fast dispatch of products
Thankyou x

Such a professional team to deal with.Amazing customer service ,not sure about the whole team but Hasina answered every single question of mine.So difficult to find businesses to trust for international orders .100% recommend Shure Cosmetics!!