Shore Excursions Group Recensioni 7.063

TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Easy to use the online tools to find excursions that fit with the cruise itinerary. Reasonably priced excursions; great reviews! Got quick, helpful response from the Shore Excursions Group team.

Valutata 1 stelle su 5

Worst excursion ever! They claim that they "offer the Best Shore Excursion...Top Rated Tours. Elevate Your Cruise Experience With Fun & Unique Shore Excursions"... The driver was silent, couldn't dri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This group was great. Very helpful when the shuttles weren't running and we couldn't get to the departure location. Kind guides took us to beautiful locations where we got the adventure of a life time... Leggi di più

Valutata 5 stelle su 5

Our tour guide in Roatan, Honduras, Shamir, was beyond amazing. My wife and I had an AMAZING time and are extremely grateful of having run across Shamir. To Shore Excursions Group, thank you for empl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. Fornitore di escursioni culturali
  3. Agenzia di escursioni turistiche
  4. Agenzia per escursioni
  5. Agenzia viaggi

Scritti dall'azienda

Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.

Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.

Scritti dall'azienda

We are committed to offering you the best excursions so you can enjoy your vacation experience.
-Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship

Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship

24/7 Traveler Support - We have never had a customer miss their ship!

We utilize this expertise to select the highest quality shore excursions delivered by local experts in the most cost effective manner for our customers. Since we are not a large cruise line catering to thousands of customers per day, our shore excursions allow you to travel in much smaller groups offering a more personalized experience.

Informazioni di contatto

Save up to 40% on Shore Excursions!

Top-rated, high-quality tours and activities for cruisers worldwide!

4,2

Molto buono

TrustScore 4 su 5

7063 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 68% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Easy

Easy on line instructions very fast check out.

19 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We ensure most of the work is done to provide a speedy checkout on our website. Thank you for your feedback.

Valutata 2 stelle su 5

Pricing does not state US dollarsExtremely disappointed to find out

Extremely disappointed to find out, after paying for the excursion that payment is in US dollars. There is no where in the advert that indicates US dollars.
This equates to double both NZ dollars and Aus dollars
Monique bennett

19 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

Pricing displayed on our website is shown in United States dollars by default. This can be identified by the currency picker located in the top-right corner of our website. You may click this currency picker to switch to alternative currencies. We currently provide currency conversions in Australian dollars, Canadian dollars, New Zealand dollars, Great British Pound, and the Euro. We apologize for any confusion and appreciate your feedback.

Valutata 1 stelle su 5

Please cancel

I didn’t understand this is a diffent company than the cruise line. Now we are booked on conflicting excursions. Please cancel my booking.

19 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

booking was very easy, just one caveate

booking was very easy, my only critique is that there is no information on timeline for cruises. I booked a one tank because I was afraid the 2 tank would take too long and I'd miss departure.

18 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

At Shore Excursions Group, our Return to Ship Guarantee ensures that all reservations provided through our network return guests to their ship with sufficient time to board prior to departure. We have shared your comments with our team as we explore ways to make this assurance more clearly communicated for future guests like you. Thank you for your valuable feedback.

Valutata 5 stelle su 5

Great tours around the Caribbean.

Two great tours around the Caribbean Islands.

Good communication prior to tour. Much smaller tour group and more competitive pricing than that offered by the cruise ship company.

Will definitely use Shore Excursions again and happy to recommend this company.

25 novembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We’re happy to learn that we were able to provide you with a pleasant experience. We invite you to explore the other adventures in our catalog that may pique your interest. Thank you for your feedback.

Valutata 5 stelle su 5

est shore excursions

so reliable. great pricing and fully covered to not miss the ship. we have used another provider in the past…no comparison…would always book with Shore Excursions again.

17 ottobre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

Thank you for your valuable feedback. Our fulfillment team ensures that all reservations are compatible with their respective cruise itineraries as part of our Return to Ship Guarantee. We ensure no guest is left behind. We look forward to welcoming you back for your next voyage.

Valutata 1 stelle su 5

Horrible Experience

We booked a Belize City Sightseeing and Highlights through the Shore Excursion Group, and it was by far the worst experience of our entire cruise vacation.

The tour was advertised for two hours, but our guide rushed us through the sights in just one hour, offering only a few words of commentary at each brief stop.

The most concerning issue was the unsafe and overcrowded transportation. We were a group with several children, and after seating us in the back of the van, the operators tried to force more people in. They instructed our 7-year-old to sit on my wife’s lap. We initially agreed to be accommodating, but when they then tried to make our 11-year-old sit on my lap, I refused due to the weight and the obvious safety hazards.

The discomfort was exacerbated by the conditions in the back of the van, where there was little to no air conditioning, leaving all of us sweating throughout the journey. We weren't offered any drinks or rum fruit juice as they promised. The guide, who was also the driver, had no microphone or speaker system, so he spoke towards the windshield, and we couldn't hear a word of the commentary.

To make matters worse, we later discovered we paid 3 times the price for the exact same tour that others paid at the location.

It was a complete nightmare. Don't book this tour or get your refund while you still can.

26 novembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We sincerely apologize for the experience you encountered. We have provided the details of your experience to our Customer Relations team to investigate the events of the day with the specified host and to work toward a resolution. They will provide follow-up correspondence using the contact information associated with your order.

Valutata 4 stelle su 5

No review of what I was purchasing

It was a little confusing on wanting the departure date of ship and our actual reservation of our tour. There was no review of what I purchased as a summary. Other than that, it was good.

15 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We have forwarded your comments to our team to help us refine and streamline our website to better serve travelers like yourself. Thank you for your valuable feedback.

Valutata 5 stelle su 5

Our tour guide Benny

Our tour guide was excellent, giving us some great information of Columbia & Cartagena. He recommended several reputable shops for us to shop at. Also some of the local history, like the Peter Claver
church & jesuit priest. He warned us of the poor quality of goods offered by the street vendors. I was advised to buy rum at the port duty free shop which I did. I would highly recommend him for future tours for vistors to the city.

5 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We’re glad our tour guide in Colombia was able to provide excellent recommendations and showcase the treasured features of Cartagena, including reputable shopping locations, while steering you clear of a less-than-ideal experience. We also hope you enjoyed the run! We invite you to our website again on your next voyage to discover additional experiences you may find appealing. Thank you very much for sharing.

Valutata 5 stelle su 5

The personalized care and consideration…

The personalized care and consideration ensuring our experience was both valuable and memorable! The best excursions for the best value!

25 novembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

It is this commitment that Shore Excursions Group has become known for within the industry. Thank you for your comment.

Valutata 5 stelle su 5

The web site was easy to use and very…

The web site was easy to use and very detailed to help in decision process

13 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We strive to provide comprehensive information about our experiences so you can make the most informed decisions possible. Thank you for your feedback.

Valutata 3 stelle su 5

Booked Sea Lion Encounter with Coral…

Booked Sea Lion Encounter with Coral World; Good experience overall. I booked thru Shore Excursions Group
Transportation was included but we were done with the park in a few hours, had to wait 3 mores hours for ride back. Should have just got transport at the port myself and then it would be same price can go back when I wanted. Beware of this!

20 novembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

Thank you very much for sharing your feedback. We’re pleased to hear that you found the experience pleasant overall. Your comments have been shared with our team so they can review the experience with the host and continue to refine the offering for travelers like yourself.

Valutata 1 stelle su 5

The SEG did not coordinate properly…

The SEG did not coordinate properly time the ship got to port and time it took to walk from ship to taxis and taxi to Blue Kay Ecobañas when booking our snorkel tour. They booked us on the very first one, giving us barely 30 minutes, which was not enough time.

10 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We greatly apologize for the experience you encountered! When you have a moment, please send an email to social@shoreex.com along with your order number and further details of the encounter you described. Our Customer Relations team will review your inquiry and work toward a resolution regarding this matter.

Valutata 5 stelle su 5

Great customer service

Great customer service. I clicked on the wrong month next summer when I made my reservation--oops. When I realized this, customer service helped me by canceling one and letting me re-order the correct date.

8 dicembre 2025
Non scritta su invito
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Risposta di Shore Excursions Group

We’re delighted to hear that our wonderful customer service team was able to address your concern. Thank you for the feedback.

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